Finding a new place to live can be stressful especially when agents don’t call back, cancel viewings at the last minute etc but Delilah was incredible and a refreshing change. She could not have been... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Elouise and Sam have been excellent is helping me with my move from family home to my first rental. They have both gone above and beyond helping with referencing, getting my new home sorted and answer... Toon meer
Bedrijf heeft geantwoord
We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Toon meer
Bedrijf heeft geantwoord
Ed was a great help throughout the whole process. Very knowledgable and friendly at the viewing and responsive with any follow up queries. He made the whole flat hunting process a lot easier!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.
Contactgegevens
41 Paradise Walk, SW3 4JL, London, Verenigd Koninkrijk
- 0207 963 4600
- marketing@dng.co.uk
- douglasandgordon.com
4,7
Uitstekend
338 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lamees Kriel was very helpful and…
Lamees Kriel was very helpful and professional, Thank you!
4 december 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Alex,
Thank you so much for writing this review. We look forward to helping you again in the future. D&G
Terrible support
Terrible support, discover cockroach when we move in. After 1 month the problem was not solved. I have to pay the rental and an hotel. At the end still have to pay nearly 2 months of rental without having passed 1mn in the apartment. So run away if you are looking for a trust company.
25 september 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
We’re very sorry to see that you’ve rated us 1 star and would really appreciate the opportunity to understand what happened.
Please email your contact details to contact@dng.co.uk so we can follow up with you directly.
In the meantime, please accept our best wishes.
Great experience
In the mist of finding a rental in London, we came across a property listed by Douglas & Gordon, who very promptly booked us in for a viewing. Catalina was the person who we were in contact with and she’s been absolutely brilliant. Always very attentive and prompt in her responses. The whole experience was quick and as trouble free as it can be.
28 november 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Vanessa, thank you so much for taking the time to write this review. Catalina is a true professional and stops at nothing to help her clients. So glad she could help you find your new home. We look forward to helping you again in the future. D&G
First time renters
My sister and I were looking for our first property to rent together, so we are very new to the area and the process. Catalina guided us through it all and has been very attentive to all our queries. Catalina has been fantastic all round!
28 november 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Charlotte, thank you for the lovely review, Catalina will be delighted! So please that we were able to help you and your sister find a home. We look forward to helping you again in the future. D&G
We had an amazing contact with Catalina…
We had an amazing contact with Catalina for our search of rent. She has been very reactive and easy to communicate. Definitely to recommend for property search.
7 november 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Keyi, thank you so much for this review! Catalina will be very grateful. We look forward to helping you again in the future. D&G
Excellent service provided by Tom…
Excellent service provided by Tom throughout who made the experience as a first time buyer as simple and stress free as possible!
1 november 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Max,
So glad to hear that your first home purchase was stress free. You were in very safe hands with Tom Yeomanson. He is a true professional. We look forward to helping you again in the future and thank you for taking the time to write this review. D&G
Rob was awesome throughout my first…
Rob was awesome throughout my first home purchase! He always made sure I was looked after and any questions I had along the way were answered promptly, even when some hiccups occurred throughout the purchase process.
Rob was a pleasure to work with and I highly recommend !
31 oktober 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear James,
Thank you so much for taking the time to leave a review. Rob is a superstar and we are so glad you agree! We hope you are happy in your new home and look forward to helping you again in the future. D&G.
Reliable, professional service
I sold my flat in Streatham Common last month through Douglas & Gordon using Simon Darvill-Watson. From the first contact, I knew I was dealing with an expert. No unrealistic valuation, an honest appraisal of the flat, and a nice person to deal with. Through Simon's relentless hard work, the flat sold within 6 months of marketing. D&G and Simon are proper estate agents; trustworthy, reliable, great market knowledge and someone I can recommend without reservation
11 november 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you very much for taking the time to leave this wonderful review for Simon. He is a superstar and a seasoned property expert. We look forward to helping you again in the future. D&G
We had a great experience with Charlotte and the team!
We had a great experience with Charlotte Sweeney and her team at the Chelsea Office! We hope that the Flyp Homes team can work alongside them on many deals in the future.
17 november 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Henry, we really appreciate you taking the time to leave Charlotte a review. We definitely look forward to working with you again in the future! D&G
Outstanding service with a personal touch
We are extremely grateful to our estate agent, Rob Stanley, for seeing us through the sale and completion of our flat in a tough market. His wealth of experience, good humour, tact and professionalism made the entire process much easier. We are so confident in his skills that we have already recommended him to a number of other people we know who are looking to sell. Thank you Rob!
23 oktober 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you so much for your thoughtful review! We’re thrilled to hear that Rob provided such exceptional support throughout your sale. His experience, and personable approach make him a real asset to the team. We truly appreciate your recommendations and are delighted the process was made smoother with Rob’s help. D&G
Flat sale NW10
We recently sold a flat in NW10 with the help of Shash Stevens of D&G, she could not have been more helpful and enthusiastic. The sale was not easy but she pulled out all the stops and got us there in the end. A credit to the company, always at the end of the phone/whatsapp, always helpful. We could not have done it without her.
29 september 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear David, Thank you so much for your kind words! We’re delighted to hear that Shash provided such dedicated support throughout your sale. We’ll be sure to share your lovely feedback with her — it means a great deal to the whole team. We look forward to working with you again in the future! D&G
From the moment I met Shash Stephen at…
From the moment I met Shash Stephen at Douglas & Gordon I felt I was in safe hands with the sale of my flat in Brent. She expertly advised and guided through a very difficult sales process - made more so by the inefficiency of the buyer’s law firm. Her knowledge of the market and the whole sales process was invaluable and I would strongly recommend her services.
26 september 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Karen, Thank you for taking the time to share such thoughtful feedback. We’re so pleased to hear that Shash’s expertise made a real difference during what sounds like a challenging sale. Her deep market knowledge and commitment to her clients are second to none, and it’s wonderful to know you felt supported throughout the process. We truly appreciate your recommendation and will be sure to pass along your kind words to Shash. D&G
Knowledgeable and helpful
Our agent, Tom Yeomanson, was very knowledgeable and helpful. He knew the seller well and this made the process as smooth as possible. He was always quick to respond and moved things along well.
6 oktober 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Sally, Thank you for your kind words. We’re delighted to hear that Tom’s expert knowledge helped make your purchase process smooth and straightforward. He takes great pride in building strong relationships with both buyers and sellers, and we’re so pleased that this made a positive difference in your experience. We look forward to working with you again in the future. D&G
Mark Paris is a fabulous estate agent
Mark Paris is a fabulous estate agent. Extremely likeable and professional.
10/10 from me
5 september 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Cyrus, Thank you so much for your 10/10 review!! Mark will be delighted to hear your review. We look forward to helping you again in the future. D&G
Shash was amazing
Shash was amazing! She looked after us at every stage and helped made buying our first home very special!
12 september 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Emily, Thank you for your lovely feedback! We’re thrilled to hear that Shash made your first home purchase such a positive and memorable experience. Buying a first home is a huge milestone, and we’re so pleased she was able to support you every step of the way. Congratulations on your new home! D&G
Helpful & generous with advice
Mark Paris is always generous & helpful with his advice & goes out of his way to assist (with a flat rental). He also has an easy, likeable & witty manner but also works hard for his clients and agency. TY
3 september 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for your kind words! We’re delighted to hear that Mark’s advice and support made such a positive difference to your experience. He takes great pride in looking after his clients, and your feedback is a wonderful reflection of his hard work. D&G
Experience with Mark
Mark is hands down the best agent I’ve worked with - great advice, hard work, always available, but more importantly just an overall fantastic person with infectious energy
1 oktober 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Dear Nick, Thank you so much for sharing this brilliant feedback! We’re thrilled to hear that Mark’s energy and commitment made such a positive impact. He always strives to go the extra mile for his clients, and it’s fantastic to see that reflected in your experience. We look forward to working with you again in the future. D&G
Helpful and responsive
I'm interested in one of the property in care of Douglas & Gordon. I called them and have been in contacted with Ed Allen. He's very helpful and responsive.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for sharing your experience! We’re so pleased to hear that Ed has been helpful and responsive in assisting you with your property search. We wish you the best moving forward and are here to support you every step of the way. D&G
Enquiry
I spoke to Henry who gave me a good understanding of the property market & was helpful and articulate when answering my questions. Good advice!
30 september 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you for taking the time to share your feedback, Jack.
We’re glad to hear Henry was able to give you clear, helpful advice and a strong overview of the market. Taking the time to answer questions properly and offer honest guidance is exactly what we aim for.
Best wishes,
The D&G Team
Henry was a pleasure to meet
Henry was a pleasure to meet, very knowledgeable and professional.
1 september 2025
Review zonder uitnodiging
Antwoord van Douglas & Gordon
Thank you so much for your review, Emily.
We’re delighted to hear that you found Henry knowledgeable, professional and a pleasure to meet. That level of expertise and approachability is exactly what we strive to deliver.
We’ll be sure to pass your kind feedback on to Henry.
Best wishes,
The D&G Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.