Douglas & Gordon Reviews 

338
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Finding a new place to live can be stressful especially when agents don’t call back, cancel viewings at the last minute etc but Delilah was incredible and a refreshing change. She could not have been... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Elouise and Sam have been excellent is helping me with my move from family home to my first rental. They have both gone above and beyond helping with referencing, getting my new home sorted and answer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We recently asked Olivia Pennie to help sell our house having failed the previous year to do so with another estate agents. She made the whole process really easy and we were really impressed with how... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ed was a great help throughout the whole process. Very knowledgable and friendly at the viewing and responsive with any follow up queries. He made the whole flat hunting process a lot easier!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

Ever since we opened our first office off Sloane Square in 1958 we’ve been dedicated to giving our customers the confidence to make life-changing decisions with certainty and peace of mind. Inspiring confidence is what we do. It's what gets us out of bed each morning. It pushes us to constantly innovate so we can provide property services that go further, dig deeper and get better results for our London clients.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

338 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(338)

131 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Review for Mark

Mark has been fantastic in assisting us in our search for a home - always available and attentive, very fair and balanced in appraising different properties, and always a pleasure to speak to!

30 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much for your kind review, James.

We’re really pleased to hear Mark was able to support you so well during your search. Being accessible, balanced and thoughtful in his advice is exactly how we aim to guide clients, and it’s great to know that came through in your experience.

We’ll be sure to pass your feedback on to Mark and wish you all the best with your next move.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

The viewing was amazing!

The viewing was amazing!! The person who did my viewing was amazing and can communicate very well!!

29 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much, Kayla.

We’re really glad to hear you had such a positive viewing experience and that our team communicated clearly throughout. We’ll be sure to share your kind feedback with the negotiator involved.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

A fantastic experience working with…

A fantastic experience working with Delilah Vincent at Douglas & Gordon. From start to finish the whole process was strait forward and fast. Delilahs efficiency and knowledge was invaluable and I cannot thank her enough for her efforts throughout the process.

I cannot recommend the team at Douglas & Gordon and specifically Delilah Vincent enough for all there hard work. It was by far the best property experience I have ever had!

29 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much for your kind review, William.

We’re really pleased to hear that your experience with Delilah and the wider team was so positive. Delivering a smooth, efficient process backed by strong market knowledge is exactly what we aim for, so it’s great to know that came through from start to finish.

We’ll be sure to pass your feedback on to Delilah, and thank you again for recommending Douglas & Gordon.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

A huge thanks to Max Giddins at Douglas…

A huge thanks to Max Giddins at Douglas & Gordon for helping me and my partner find the perfect pet-friendly flat recently. He went above and beyond to help us out, kept us updated regularly throughout and was really helpful. Overall a super positive experience and we're so excited to move into our new place. Thanks again Max!

8 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much for your lovely review, Jo.

We’re delighted to hear that Max was able to support you and your partner in finding the right pet-friendly home. Keeping clients informed, going the extra mile and making the process feel positive are all central to how we work, so it’s great to see that reflected in your experience.

We’ll be sure to pass your kind words on to Max, and we hope you’re settling in and enjoying your new home.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Max was so helpful and really great to…

Max was so helpful and really great to deal with! Would recommend highly!

24 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much for your kind review, Ned.

We’re really pleased to hear you had such a positive experience with Max. Being helpful, approachable and easy to work with is exactly the standard we aim to deliver, so it’s great to see that reflected in your feedback.

We’ll be sure to pass this on to Max.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Huge thanks to Ciarnan for the work…

Huge thanks to Ciarnan for the work rate he showed in finding us our perfect new home, he really carried us forward and delivered up perfect opportunity’s, always finding the right spaces. With a 99% completion rate he waved his magic wand.

23 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much for your review, Nick.

We’re really pleased to hear how positive your experience was with Ciarnan. His commitment, energy and ability to match clients with the right opportunities are exactly what we value at D&G, so it’s great to see that reflected in your journey to finding a new home.

We’ll be sure to pass on your thanks to Ciarnan and the wider team.

Best wishes,

Beoordeeld met 5 van de 5 sterren

Friendly and knowledgeable

We booked to see a property in South Kensington with an agent called Delilah, she was so friendly and knowledgeable- would definitely recommend her as an agent

25 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much for your kind review, Rachelle.

We’re delighted to hear you had such a positive experience with Delilah. Being friendly, knowledgeable and approachable is exactly what we strive for, so it’s great to know that came through during your viewing.

We’ll be sure to pass your feedback on to Delilah and the team.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Out of all the agencies we have dealt…

Out of all the agencies we have dealt with over the past few months, Ciarnan and the team at Douglas & Gordon have been so easy to deal with. Ciarnan is particularly helpful and has been great throughout the whole process.

24 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you for taking the time to share your feedback, Taylor.

We’re really pleased to hear that Ciarnan and the wider team made the process easy and straightforward for you. Providing clear communication, support and a smooth experience is exactly what we aim for, so it’s great to know that came through.

We’ll be sure to pass your kind comments on to Ciarnan.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Delilah has been extremely helpful in…

Delilah has been extremely helpful in trying to find my partner and I a flat! She is very attentive and professional. Would definitely reccomend!

26 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much for your kind feedback.

We’re delighted to hear that Delilah was so helpful, attentive and professional while supporting you and your partner with your flat search. Taking the time to understand our clients and guide them clearly through the process is exactly what we strive for.

We really appreciate the recommendation and will be sure to pass your comments on to Delilah.

Best wishes,
The D&G Team

Beoordeeld met 5 van de 5 sterren

Shash Stephens was exceptional

Shash Stephens was exceptional. Without her help, I truly believe my flat purchase would have fallen through. She went above and beyond in advising me and following up with the seller and solicitors. Five-star service.

29 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you so much, Bruna, for taking the time to share this.

We’re really pleased to hear how impactful Shash’s support was throughout your purchase. Going above and beyond, keeping momentum between all parties and providing clear, trusted advice is exactly how we aim to guide our clients, especially when the process becomes challenging.

Your feedback means a great deal, and we’ll be sure to pass your kind words on to Shash.

Best wishes,

Beoordeeld met 5 van de 5 sterren

5 star service

Speedy responses - professional staff.
Thank you Ciarnan for finding me the tight property after my previous lease ended.

27 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Biddy, Thank you for your feedback! We’re so pleased to hear that Ciarnan was able to help you find the right property quickly and professionally after your previous lease ended. We’ll be sure to pass on your kind words to him. Wishing you all the best in your new home! D&G

Beoordeeld met 5 van de 5 sterren

Just wanted to say thank you to Douglas…

Just wanted to say thank you to Douglas and Gordon L who have helped me again finding some new accommodation after my previous lease expired - Ciarnan was once again instrumental in helping me with several options and one property which I hope will be successful. Thank you 🙏

26 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear John, Thank you for your kind review! We’re delighted to hear that Ciarnan was once again able to assist you in finding new accommodation after your lease ended. We’ll be sure to share your thanks with him. Wishing you the very best in your new home! D&G

Beoordeeld met 5 van de 5 sterren

A Down-to-Earth and Reliable Agent

Ed has been fantastic throughout our flat search. He’s been incredibly helpful, always quick to reach out with multiple options and updates, and consistently honest in his advice. Would highly recommend!

25 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Orlando, Thank you for sharing your experience! We’re so pleased to hear that Ed made your flat search smooth and straightforward. We’ll be sure to pass along your kind words to him. Delighted we could support you in finding the right place! D&G

Beoordeeld met 5 van de 5 sterren

Max helped me in my apartment search

Max helped me in my apartment search. He was kind and respectful throughout the process. Even when I had concerns, it was properly addressed.

22 augustus 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Emmanuella, Thank you for taking the time to leave your review! We’re so glad to hear that Max supported you with kindness and respect throughout your apartment search, and that he was able to address your concerns along the way. We’ll be sure to share your kind words with him! D&G

Beoordeeld met 5 van de 5 sterren

Professional & smooth experience from…

Professional & smooth experience from start to finish, zero issues

Special thanks to Delilah.

25 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Calcam, Thank you so much for leaving a review. We are delighted to hear you had a smooth experience. We will be sure to pass on the feedback to Delilah! D&G

Beoordeeld met 5 van de 5 sterren

Very good communication

I went through Douglas and Gordon to view a flat and I then went on to rent it. The communication was always easy and no matter if I spoke to the original agent that I conversed with (Max) or someone else, everyone was approachable and easy to speak to.

I also appreciated the honest communication in relation to the flat before I had even arranged a viewing.

From my experience I would recommend them and use them again in the future.

2 augustus 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Ayesha, Thank you for sharing your experience! We’re delighted to hear that Max and the team made the process smooth and approachable, and that you valued the honest communication from the outset. We look forward to working with you again in the future. D&G

Beoordeeld met 5 van de 5 sterren

Had a lovely viewing with Ciarnan

Had a lovely viewing with Ciarnan, his attention to detail and support throughout a stressful process of flat viewing made it so much easier.

3 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Rhys, What a lovely review! Ciarnan will be delighted to hear your comments. He is a true superstar who really cares. We look forward to helping you again in the future! D&G

Beoordeeld met 5 van de 5 sterren

Ciarnan’s charm and attention to detail…

Ciarnan’s charm and attention to detail made us feel so well looked after

24 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

What a lovely review. Ciarnan will be so happy. We look forward to working with you again in the future! D&G

Beoordeeld met 5 van de 5 sterren

Thank you Ciarnan!

Can’t thank Ciarnan enough for all of his incredible help and tireless energy with helping my partner and I move and find a new property. Working with Ciarnan was a dream and smooth sailing from start to finish. He went above and beyond and made the whole process so easy for us. We couldn’t be happier! If ever need to move again, I’ll be coming straight back to Ciarnan.

Thank you again!

15 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Dear Luke, Thank you so much for your wonderful review! We’re thrilled to hear that Ciarnan made your move and property search such a smooth and enjoyable experience - it’s fantastic to know it made such a difference for you and your partner. We’ll be sure to pass on your kind words—Ciarnan will be delighted! D&G

Beoordeeld met 5 van de 5 sterren

Very good service and use of…

Very good service and use of technology. Used group chats to plan viewings so no back and forth, and proactive with feedback

15 september 2025
Review zonder uitnodiging
Logo Douglas & Gordon

Antwoord van Douglas & Gordon

Thank you for your feedback, Carl! We’re delighted to hear that our use of technology, including group chats for viewings, made the process smooth and efficient. Proactive communication is exactly what we strive for at Douglas & Gordon, and it’s great to know it made a positive difference for you. We look forward to working with you again in the future! D&G

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer