One star is to kind for this absolutely terrible company. Unfortunately we have to go through them each month to pay our electric bill. Every month is something else. Today the site repeatedly stated... Toon meer
Bedrijf heeft geantwoord
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Since 2021, the economy has been horrible, and I have been struggling ever since. Many companies have started charging fees to pay bills, and doxo is a safe, reliable, and dependable alternative to m... Toon meer
Bedrijf heeft geantwoord
Very friendly outgoing & willing to help get my issue taken care of in a timely manner. Tonya was very efficient making sure everything was correct and completed. Thank you Tonya you made this trans... Toon meer
Bedrijf heeft geantwoord
It’s an efficient way to pay bills, especially since outgoing mail is stolen from our mailboxes. I am just soooooo tried of dealing with theives. My identity was stolen this year. Welcome to the ste... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pay more than 120,000 billers, use any form of payment, and get free reminders so you never forget to pay a bill. doxoPLUS is a monthly subscription that allows doxo members to pay any bill, from any device, for just $5.99 per month (plus tax where applicable). With doxoPLUS members do not have to pay fees on bank payments, and benefit from the 5 Protections of Bill-Pay: private pay™ account protection, overdraft protection, identity theft protection, late fee protection, and credit protection. Subscribers can keep an eye on their credit score with credit protection, avoid costly fees with late fee protection and overdraft protection, and safeguard their privacy and security with identity theft protection and private pay protection. Additionally, members can cancel at any time as doxoPLUS does not require users to sign up for a long-term commitment.
Contactgegevens
855 106th Ave NE, Suite 100, 98004, Bellevue, Verenigde Staten
- (206) 319-0097
- customersupport@doxo.com
- doxo.com
3,8
Goed
764 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very simplified.
22 september 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Forest,
We appreciate your 5-star feedback! It’s great to know that doxo makes paying bills simple for you. With over 120,000 billers across multiple service categories, doxo helps you manage everything in one secure place.
Don’t forget—you can view or update your bill list anytime at https://www.doxo.com/u/bills. We also offer free payment options when you link a bank account, which can help reduce fees. You can learn how to activate this feature here: https://www.doxo.com/w/user-support/how-do-i-link-my-bank-account-for-free-bill-payments/
Sincerely,
doxo User Support
Antwoord van doxo
Hi Azabachere,
Thank you for your review! We’re so happy to hear you’ve had a great experience with doxo and we hope you plan to use it again. You can always manage all your bills securely at https://www.doxo.com/u/bills.
Don’t forget doxo also provides a FREE way to pay any bill: simply link your bank account to your doxo Wallet to activate fee FREE payments. You can connect to your wallet here: https://www.doxo.com/u/wallet
Sincerely,
doxo User Support
Antwoord van doxo
Hi Devinder,
Thank you for leaving your feedback for us, this helps shape future updates we make! To log in navigate tohttps://www.doxo.com/u/bills and click on “Login” in the upper right corner. You’ll then be prompted to enter your email and password. If you have forgotten your password, you can click the "Forgot?" link on the login page to receive an email with instructions to reset it.
We’d be happy to help you navigate the site if you still need help. Our friendly User Support Team is just a click away: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
I work alot it made easier to pay my…
I work alot it made easier to pay my bill thanks again.
23 augustus 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Darnell,
Thank you for taking the time to leave a great review! We understand life is busy and spending valuable time figuring out how to pay bills is no fun. That’s why paying your bills online using doxo is fast, secure, and convenient—plus, it keeps everything organized in one place. Remember, you can always visit doxoBILLS to update or manage your billers here: https://www.doxo.com/u/bills
Sincerely,
doxo User Support
Everything when perfectly
26 augustus 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Tim- Thank you for your 5-star review! We’re so glad to hear that everything went perfectly with your doxo experience. Making bill pay simple and worry-free is what we strive for.
Remember with doxo you can manage all your bills in one place, manage due dates and track payments. You can log into doxoBILLS to manage your list of bills: https://www.doxo.com/u/bills
Sincerely,
doxo User Support
DO NOT RECOMMEND
This Doxo is a complete joke. Do not use this service. U used them to pay my mothers power bill to Alabama power. My mom had worked out some kind of payment arrangement with them. I paid the amount they asked for plus an extra $25. On top of that they charged me
$20 processing fee. I paid it on a Sunday morning and noq here it is Wednesday afternoon and my elderly mother is without power now. Called them and had them do a conference call with Alabama power. Pretty much told me and my mother that we SOL.
17 september 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Nick,
We appreciate you taking the time to leave your feedback! We want to clarify the payment delivery date is always clearly displayed during the payment submission process. Users must review and approve the payment delivery date before completing the transaction. Different payment methods have different delivery timelines, which is why reviewing the displayed delivery date is important to ensure it aligns with any arrangements made with the biller.
We also offer free payment options when you link a bank account, which can help reduce fees. You can learn how to activate this feature by following the steps here: https://www.doxo.com/w/user-support/how-do-i-link-my-bank-account-for-free-bill-payments/
Sincerely,
doxo User Support
Easy and fast
17 september 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Scott- Thanks so much for your 5-star review! We’re glad to hear you’ve had a good experience using doxo. Our goal is to make bill pay as simple and reliable as possible, and it’s great to know the service is working well for you. With over 120,000 billers across several different service categories, you can manage all your bills in one secure place. You can always visit doxoBILLS to update or manage your billers here: https://www.doxo.com/u/bills
Sincerely,
doxo User Support
It's easy and reliable
8 september 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Lynnette! Thank you for your 5-star review! We’re happy to hear you’ve found doxo easy and reliable—that’s exactly what we aim for. If you ever need help down the road, our support team is always here for you: https://www.doxo.com/w/user-support/
Did you know? doxo also provides a FREE way to pay any bill: simply link your bank account to your doxo Wallet to activate FREE payments to any of your billers. You can connect your wallet here: https://www.doxo.com/u/wallet
Sincerely,
doxo User Support
Antwoord van doxo
Hi Shawn,
Thanks so much for your 5-star review! We’re glad to hear you’ve had a fast and smooth experience using doxo. Our goal is to make bill pay as simple and reliable as possible, and it’s great to know the service is working well for you. If you ever need assistance in the future, our support team is here to help anytime: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
Doxo is one big SCAM.
Doxo is one big SCAM.
They font disclosed additional fees prior !!!!
Everything is clear after few payment how much are they adding additional fees-service fees -transfer fees… they call it in so many ways just to add the unnecessary fees to your bill. Even if you have auto pay on with your direct bank account.
4 september 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Paulina,
We appreciate your feedback and the opportunity to respond. In some cases, a small fee may apply for ACH payments, or a variable amount for card payments, to cover the interchange and delivery costs of payments. Fees are always disclosed up front during the payment process and in order to move forward with the payment, you must accept the timing and fees associated with the payment.
doxo also provides a fee FREE payment delivery option to pay any bill: simply link your bank account in your doxo Wallet to activate FREE payments to any of your billers when used as the payment method for your bill. If you need help setting this up we’d be happy to assist: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
Easy to send payments
Easy to send payments. It would be better if payments could get to biller faster.
4 september 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Jill,
Thanks for taking the time to share your feedback! Most payments are credited promptly once delivered, but some billers may process slower. Your Payment Delivery date is always shown prior to submitting your payment, however we understand sometimes the timing is not immediate.
If your biller is not enrolled in our “Fast Delivery” program, let them know they can speed up payments by enrolling directly on doxo’s payment network. Any biller can join doxo for free and benefit from electronic payment delivery with doxoDIRECT. Thanks again for the review!
Sincerely,
doxo User Support
They made sure the payment went out on…
They made sure the payment went out on time and always send me reminders that it is due soon.
1 augustus 2025
Review zonder uitnodiging
Antwoord van doxo
Hi there,
Thank you for sharing this great feedback! We’re so glad to hear that doxo reminders and on-time payments have been helpful for you. Over 10 million people use doxo to simplify bill pay, stay on top of due dates, and protect their financial health—all in one secure place, for free. If you’d like to add or manage your billers and reminders, you can always do so anytime here: https://www.doxo.com/u/bills
Sincerely,
doxo User Support
It's easy to use and send payments
It's easy to use and send payments
17 augustus 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Christopher,
We’re so glad to hear you’re finding doxo easy to use for sending payments—thank you for the positive feedback! doxo was built to simplify bill pay and give you one secure place to manage all your payments with ease. If you’d like, you can also customize reminders and manage your bill list anytime here: https://www.doxo.com/u/bills.
Sincerely,
doxo User Support
Lacking
My experience was lacking because the site doesn’t tell me how much I owe. I just have to guess and go with it.
1 augustus 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Jarrel,
Thank you for taking the time to share your feedback with us. doxo does work directly with some billers, and in those cases we are able to display the exact bill amount. It looks like the biller you selected is not one of our direct partners, which means we don’t receive their billing information. In these situations, you’ll need to use the statement you received from your biller to enter the correct payment amount.
doxo is an all-in-one payment system that allows users to pay all their bills from a single, secure account – for free via a linked bank account. Additional services also include bill reminders, email alerts, and auto-scheduled payments. If you’re interested to learn more about doxo and the services we offer, please check out our FAQ page: https://www.doxo.com/w/user-support/
Sincerely,
doxo User Support
It’s nice using doxo
It’s nice using doxo. Just takes a few days for processing thru bank seems like
1 augustus 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Adele,
We’re so glad to hear you’re enjoying doxo—thank you for sharing your feedback! Processing time can vary depending on the biller and payment method, but every payment in doxo comes with an estimated delivery date so you’ll always know when it will arrive. You can also track your payments anytime by logging in to your account here: https://www.doxo.com/login
Sincerely,
doxo User Support
The site is easy to navigate
It's easy to use and I like getting email notices.
8 augustus 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Norman,
We’re so happy to hear you find doxo easy to use and that the email notices help you stay on top of your bills—thank you for the kind feedback! With doxo, you can keep all your bills organized in one place and manage your reminders anytime here: https://www.doxo.com/u/bills
Sincerely,
doxo User Support
Antwoord van doxo
Hi Donna,
We’re glad to hear you find doxo easy and convenient—thank you for sharing your feedback! We also want to make sure you know that doxo offers a free way to pay when you use your linked bank account. This way, you can take advantage of all the convenience of doxo without any added cost. You can learn more about FREE bill payments here: https://www.doxo.com/w/user-support/how-do-i-link-my-bank-account-for-free-bill-payments/
Sincerely,
doxo User Support
Simple and Easy
It is so easy to use. I just put in the amount I need to pay and I don't have to worry about it any more. I know it's going to be paid. Simple and easy as that. M Ashmore
4 augustus 2025
Review zonder uitnodiging
Antwoord van doxo
Hi there,
We love hearing this—thank you for sharing! Knowing your bills are paid securely and on time is exactly what doxo is all about. We’re glad the process feels simple and stress-free for you. doxo has helped over 10 million people break free from the bill burden, protect financial health, and accomplish financial goals. You can also manage all your billers and reminders anytime here: https://www.doxo.com/u/bills
Sincerely,
doxo User Support
Doxo is excellent
Doxo is excellent, I’ve used their services for a few years and it’s safe, secure easy and fast. I will always use them and upgrade when I can. It’s a relief to pay bills in mere seconds!
22 augustus 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Joyce,
Thank you so much for your loyalty and kind words! We’re thrilled to hear that doxo has been a safe, secure, and easy way for you to manage bills over the years. Making bill pay quick and worry-free is exactly what we aim for, and it’s wonderful to know it’s been such a relief for you. You can always manage and customize your billers anytime here: https://www.doxo.com/u/bills
Sincerely,
doxo User Support
It was easy and quick
It was easy and quick. It also was clear as to how much I needed to pay
22 augustus 2025
Review zonder uitnodiging
Antwoord van doxo
Hi Anna,
We’re so glad to hear that doxo made paying your bill easy and quick! It’s great to know the payment amount was clear and straightforward. doxo also provides a FREE way to pay any bill: simply link your bank account to your doxo Wallet to activate FREE payments to any of your billers. You can connect to your wallet here: https://www.doxo.com/u/wallet
Sincerely,
doxo User Support
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