Rivo 🏆 Top Casino-Auswahl Reviews 

why does raising the deposit limit take 4 seconds and lowering it 24 hours?

Third reload bonus, third exclusion I did not spot.

I sent the passport on the 4th, cashout still held on the 9th.

4 weeks at this casino, confusing.

chat closed itself, no cashout answer

Set the monthly deposit cap at £100 on 6 April. Hit it on the 24th, then the cashier let a £20 top up through on the 25th because the reset date is the calendar month, not 30 days from when you set it.

My first two card payments errored, third try the deposit worked.

right so theres a wheel thing you spin daily and mine gave 10 free spins on a game thats not in the uk lobby, chat said theyd sort it, that was the 8th, still nothing, and the spins expired on the 11th anyway.

still waiting!!! payout request 40912 went in on the 5th, chat said 3 days, then 5 working days, then something about a payments provider being down, and its the 14th today and that £220 is still marked pending.

8 minutes to load Gates of Olympus, TWICE, then when it finally opened the balance was showing my old figure until i refreshed. no idea if the two spins in between counted.

kitchen light too dim for the selfie, rejected 4 times, cashout waiting.

Three tickets over five weeks, 44112, then 46980, then 51226, all on the same document issue, each answered by someone with no sight of the other two. Nothing carries across, so you rebuild the whole payout history every time

the help page says average response 2 minutes and my last three casino chats were 19 minutes, then 31, then 26, all after eight in the evening when everyone else is on it too. the 2 minutes is still sat there on the page.

I didnt know slots could be excluded from bonus play, lost £30.

documents in on the 2nd
chased on the 5th, told 24 to 48 hours. chased on the 8th, told the queue is long. approved on the 11th with no message, i only found out because i checked the cashier
NINE days for a passport

Uploaded the utility bill from the phone in the car park at work because the desktop upload kept failing. It went through, then the confirmation email listed it as unreadable and the £55 payout stayed on hold for another 5 days.

asked why the £75 payout was still pending on day 6 and got told its with the payments team. asked again on day 8 and the exact same sentence came back, word for word, off a different agent.

The spend summary only shows deposits, nothing about withdrawals or net loss.

Four attempts to get £30 in on Sunday evening. First one, the page sat on a spinner and then said the request could not be completed. Second, same. Third went through to the card step and timed out at the 3D secure screen. Fourth worked. Then all four showed as pending on my banking app for two days, so £120 was out of my account for a £30 deposit, and the casino chat kept telling me only one had been taken, which I could see, that was not the question I was asking.