Dreamtripsscotland Reviews 

John Lee provided the most courteous and prompt customer service. He was very responsive, patiently answering all of our questions and concerns about the planning for our trip to Scotland. He created a wonderful itinerary that included all of our desired sites and kept us within our budget. We could not have asked for better!

This agency doesn't really listen to client wishes even though they claim to provide customized self-drive tours. They don't seem to understand the needs of a "driving" trip either - when you need to have parking options and do not need to be within walking distance of restaurants, etc.

I told them I need parking at hotels and elevators, and I did not want to be in city center for lodging. The accommodations were mostly in city centers and parking was a challenge. Even for a hotel where I had agreed to paid parking - that parking was about 2 blocks away and there was no place to park and unload. Additionally, it was a third-party lot and no signage indicated where to park for this hotel (as well as no instructions from the agency).

I had asked them to correct things before we departed, and one thing was never fixed. They did not put the correct driver on the rental car agreement - and in the UK that is critical. Fortunately, the car rental agency allowed us to make corrections to the agreement (on a separate trip to the UK the agency wouldn't make such a change - but it was my fault... I knew that and was very clear with this agency who still got it wrong). When asked to change a ferry to the Orkneys to 7pm (they had put us on a noon ferry with a drive time to get to the ferry of about 3 hours and a need to be there by 11am -- more proof that they paid no attention to the details of a "driving" trip), they also changed the return ferry to ~6:30 am. Given how hard it was to get them to fix things I accepted that unreasonable time. But once we got there, the ferry company changed it back to the 11am sailing we had been originally scheduled on. So, in these two situations I had to do their job for them.

All but 2 accommodations in 14 days were subpar hotels... said to be 3-stars but more like 2 or 2.5 stars. Beds were 2 small for a couple. Shower drains clogged, floorboards were rotten through. Bathrooms were filthy. They claimed that with about 2 months notice for a September 2026 trip they had trouble with availability - and they changed things many times without notice. Granted, there were a lot of no vacancy signs out, but over a month notice for shoulder season should be enough.

It is my assumption that they have contracts with certain accommodations and cannot truly customize a trip for you.

One hotel had a sign on top of a building in city center, but no street-level presence. There was no street parking around. It took an illegal parking situation for us to learn that the hotel is only accessed from inside a shopping mall (which is not labelled as a mall anywhere). They should have told us how to access this place at a minimum.

I was very disappointed with the service. I give then a 2 instead of a 1 because we did have a car and accommodations. But for the price, that was extremely little to provide. Interestingly enough, I provided day-by-day detailed feedback and they haven't even apologized or acknowledged they received the feedback. I highly doubt they learn from their mistakes.

Their parent company is GoEuroTours.

Adam was very attentive and made sure he had answers to all our questions. He made the process smooth and easy for us.

Adam did a great job providing information as well as getting us the best price.

Harry was great! Responsive, listened to what we wanted for this trip, and set a fabulous itinerary for us.

STEPHANIE responded to our interests and requests, kept phone appointments, and was very helpful so far. Quite pleased with our experience thus far.

I had not traveled in a very long time. I wanted a trip to Scotland to surprise my husband. This trip was on his bucket list as his ancestors immigrated to Nova Scotia from the Scottish Highlands. John Lee was very helpful putting together the perfect trip. He was also very patient with all my questions. Thank you John..

Olan guided us through the process of selecting an itinerary that perfectly matched our interests for our Scottish trip. We made several changes along the way, and he consistently responded with excellent suggestions that met our needs. He always stayed in touch and has been available whenever I had a question. Olan also went above and beyond in helping me through some issues I had with my bank in making the initial payment deposit. I highly recommend working with Olan on planning your next trip.

John was very very helpful, personable, and worked with us to plan our true dream trip!

I can't say enough wonderful things about Stephanie! She helped me plan and book my trip to Scotland for next year, and she made the entire experience so easy, exciting, and completely stress-free. I am so grateful to Stephanie for helping turn this dream into a reality. If you're thinking about planning a trip, I highly recommend Stephanie. She truly makes you feel taken care of from beginning to end. Thank you do much Stephanie!!

We are in the planning stages of a trip to Scotland. This is a trip of a life time and Jamie has been exceptional in his attention to detail and planning. We are so excited and can't wait to take this trip. Thank you so much.

Stephanie made a wonderful effort with every question we asked and every request we made. She truly went above and beyond, creating little videos that answered all our questions! Her knowledge of the field was tremendously helpful to us in making our plans for a trip to Scotland.
Planning a trip involves a learning experience as we learn about the country we plan to visit, and Stephanie was patient with us as we learned about the options - bus trip? self drive tour? train trip? We considered all of those. Glasgow? Highlands? Edinburgh? Orkneys? Skye? Fairy Pools? Harry Potter train? We received answers to every one of our questions and were able to make totally informed decisions.
I would very gladly work with Stephanie again, and I plan to refer my friends to her. Her knowledge of the field and her great attitude made our experience top notch.

Olan was patient and flexible with our group as we worked through the various trip options.

Olan was very responsive and informative.

Booked my trip to Scotland with Jamie and he was exceptional. Even after trip is booked if I have questions I can email and he responds very quickly. I highly recommend using Jamie for your travel needs.

Harry was excellent to work with. He quickly responded to all inquiries and kept the group regularly updated. He was able to make adjustments to the trip efficiently and effectively. I would highly recommend Harry and the company to anyone planning a trip.
Doug

We have been working with Stephanie from Dream Trips Ireland to put together a group trip to Scotland, specifically to St Andrews and the surrounding area for the 155th British Open Golf Tournament.

She has been very helpful in securing appropriate accommodations for our group of 10. Providing us with accommodation options to meet our price requirements, as well as offering suggestions for places to see and tour on our trip.

I highly recommend Stephanie and the people at Dreams Trips Ireland to help you plan your Great Britain or Ireland vacation.

We are so happy that we chose Dreamtripsscotland. Olan has been amazing to work with. He is so professional knowledgeable, helpful and also so friendly and kind. We worked through our itinerary together and he was so patient with my many changes! He made the process so easy and has relieved much of my anxiety over the trip. We highly recommend working with him!

Harry has been such a pleasure to deal with. Super enthusiastic and informative, was super helpful through the whole process. Genuinely cares about people’s trips and their experience in Scotland