Drinkmate UK Reviews 

Love our omnifizz however not loving the C02 exchange. We returned 4 cylinders which were received by Drinkmate on the 14th September, proof provided by Yodel and we are still waiting for our voucher so that we can order more cylinders. Our last return in May had exactly the same issue. I have emailed the company at their email address for C02 exchange and have received no response. The last time I ended up having to contact their parent company Beam Group Head Office by telephone to finally get a response, looks like I’m going to have to do this again. It’s so frustrating as until this year we have never had a problem and would have had no hesitation in recommending the Drinkmate Omnifizz unfortunately that is no longer how we feel. What on earth is going on ?

I love the machine, it’s perfect, allows me to make whatever drink I want and fizz it rather than than just having water as the only option to fizz and no electricity needed, it’s brilliant

Ordered an OmniFizz alongside four gas canisters. I received the gas canisters no issue but the OmniFizz is nowhere to be found, customer support email is non-responsive and calling the phone number just left me on hold with no idea of queue number, leaving me completely in the dark.

I decided to try a Drinkmate machine after a friend recommended it. The online shopping was easy and quick. The delivery time was short. The product is one of the best things I have bought. It saves lugging heavy bottled water from the shops and saves all that plastic having to be recycled.

Very good all round derive and love the Co2 recycle scheme

Drinkmate invited a review when I'm still awaiting for the product to arrive. You'd think they'd tie such requests to the delivery tracking. So far based on the courier reports, they are waiting for the parcel, so I do not know when to expect delivery, but it is now past the projected date at the time of order.

Excellent service. Very easy to reorder, quick delivery.
Happy customer

Having been disappointed with the updated version from another provider, I sought to find a replacement. I have found it in Drinkmate. In fact while sitting at my computer during this very hot weather, I am having a large glass of cooling fizzy water, carbonated by my Drinkmate maker

Easy to use, fast delivery

I purchased four replacement Co2 cylinders from Drinkmate and I have got to say delivery was really fast and I liked the way I was notified where my order was and the delivery time.
Drinkmate is definitely worth using and buying their products as the order and delivery process is brilliant and the products are of top quality.

Mould builds up in the nozzle of the infuser over time, even when following the recommended cleaning procedure
I contact customer service and they refused to acknowledged my issue
I would avoid purchasing as not a hygienic product to use

Love the machine saves a lot of space by not having cans and bottles .

Fast delivery and great product.

Happy with the purchase, quick and painless😊 quick delivery, with a reasonable price, will definitely be using this service again

The delivery stays on "wait for collection" and has no updates for more than 2 days. No response from the email address, and when called to phone in office hours has backed to the IVR. Never reached any service staff.