This is my second screen protector. I dropped my phone and the impact broke the protector, Honestly I was worried that my screen also broke. I ordered a new one and delivery was quick. Removing the da... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I need instructions on how best to replace my lens protector on my iPhone 16 Pro. Khamille from Customer Service responded quickly with a soluton to help me out. I have ordered from Dropguys a few t... Toon meer
Bedrijf heeft geantwoord
This is my second screen protector order in a year. Absolutely loved the first one, but it cracked in two places, right through the middle,( have no clue how ) so I ordered another. Not sure what h... Toon meer
Bedrijf heeft geantwoord
I adore my phone case. It’s so strong. This week I bought a wrist strap to help prevent theft when we go on vacation. I had a question about how to attach it, and I reached out to customer service.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Contactgegevens
651 North Broad Street, 19709, Middletown, Verenigde Staten
- hello@dropguys.com
- dropguys.com
4,7
Uitstekend
511 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Dropguys Samsung s26 Case
The Dropguys case for the Samsung s26 is amazing!
21 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Josh,
Thank you so much for your feedback! We’re really happy to hear you’re loving your Dropguys Samsung S26 case 😊
We truly appreciate your support!
— The Dropguys Team
They not only address their errors
They not only address their errors; they even fixeds MY errors. Great customer service.
20 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Jerry,
Thank you so much for your kind words! We’re really glad we could help not only resolve the issue but also assist you with your order. We truly appreciate your understanding and support 😊
— The Dropguys Team
They are willing to cancel and refund…
They are willing to cancel and refund my order quickly. They have been super helpful with a mistake I made.
20 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Lora,
We’re really glad we could help sort things out quickly for you! Mistakes happen, and we’re always here to make the process as easy and stress-free as possible. Thanks so much for your kind words!
— The Dropguys Team
I got exactly I expected
The phone case and bonus tempered glass screen protector were exactly what I needed. The products are actually better than expected. The installation of the screen protector was the easiest I have ever experienced. I received my order exactly when promised. I would definitely buy from this company again.
16 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Martha,
Thank you for your kind words! We’re thrilled to hear the case and screen protector exceeded your expectations and that installation was a breeze. It’s great to know everything arrived right on time, too. We can’t wait to have you shop with us again!
— The Dropguys Team
Quick reminder to check model
Quick reminder to check model. Quick response to my concern.
17 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Sandra,
Thank you for sharing your experience! We always try to respond quickly and make sure everything matches the right model—it’s the little details that matter most. We’re glad we could help!
— The Dropguys Team
Great people great product
16 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Dave,
We really appreciate your kind words! It means a lot to hear that our team and products made a positive impression. Thank you for the support!
— The Dropguys Team
DropGuys is rated # 1 for Samsung S26 Ultra Cases & Accessories
DropGuys is rated # 1 for Samsung S26 Ultra cases & accessories. It took alittle longer for my order to arrive, but it arrived 2 days earlier than projected. Khamille is taking care of a Camera Protector that just wouldn't stay attached to my S26 Ultra and is sending me a new one, so, assuming the replacement Camera Protector stays attached, we will be 100% + Good
16 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Thomas,
Thank you for sharing your experience! We’re glad your order arrived ahead of schedule and that Khamille could assist with the camera protector issue. We hope the replacement works perfectly and that your S26 Ultra stays fully protected. Your feedback really makes our day!
— The Dropguys Team
GREAT customer service
I ordered the wrong size items by mistake. I emailed the company and they immediately emailed me back with an order confirmation for the correct size items at no cost. This was super helpful and courteous of them, and it made me feel much better because I was having several personal issues at this time. The products are high quality and they arrived in great condition with no problems. I appreciated how easy they were to apply to my device.
12 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Grace,
Thank you so much for sharing your experience. We’re really glad we could help make things a little easier for you during a stressful time, and that your new items arrived safely and fit perfectly. It means a lot to know our products and service made a difference!
— The Dropguys Team
Drop Guys Has Great iPhone Products!
Drop Guys has quality products for my iPhone and an awesome customer service that resolves issues quickly!!!
10 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi William,
Thank you for the kind words! We’re thrilled to hear you’re enjoying your iPhone products and that our team could help quickly when needed. Hearing feedback like yours makes our day!
— The Dropguys Team
Saved my phone so many times
Saved my phone so many times. I don’t buy cases or screen savers anywhere else.
22 februari 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Helena,
Wow, we’re so glad to hear your phone has been saved so many times! That’s exactly why we make these cases and screen protectors — to give you peace of mind knowing your device is protected. Your support means a lot to us!
— The Dropguys Team
Following through with the customer.
8 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Thank you, Mark! We appreciate you noticing our commitment to following through — providing great service every step of the way is what we strive for.
— The Dropguys Team
A high quality, lightweight phone case
I was gifted a iPhone 17 Pro Max and wanted to protect it I did my research and decided on dropguys case. It may be a little more pricey, but I wanted to make sure my thousand dollar investment was safe. I received a free lens protector and screen protector with my case so feel this was a really good deal.
8 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Thank you for your kind words, Sue! We’re so glad you’re happy with your iPhone 17 Pro Max case and the included screen and lens protectors. Protecting your investment is exactly what we aim to do!
— The Dropguys Team
Great experience
Great experience. The communication from order to delivery was really good, the products were obviously high quality when I unpackaged them, and so far, I love how they are performing and protecting my iPhone.
6 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Thank you for sharing your feedback, Jeff! We’re thrilled to hear that you had a smooth experience from order to delivery and that your iPhone is well protected with our products.
— The Dropguys Team
I received wrong order.
I received wrong order.
They will respond very kind message and care after I send the message.
And really understand feeling for customers.
3 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Thank you for sharing your experience, Kazuki! I’m glad our team was able to respond kindly and take care of the mix-up with your order. We truly appreciate your patience and are happy to hear that you felt supported throughout the process.
— The Dropguys Team
DO NOT BUY..
DO NOT BUY... over paid for a product. Phone still might break if dropped and they will offer you a coupon for an overpriced case. Adding ... this is a lie
Dropguys offers a "100% protection or your money back" guarantee, promising to refund the cost of the case if your phone breaks while inside it, as shown on their full-package page. They also provide a 5-year warranty on their cases.
5 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Thank you for your feedback, Diane. We’re sorry to hear that you’re disappointed with your experience.
Our team always aims to clearly explain our warranty coverage and how it works when assisting customers.
We apologize if our resolution did not meet your expectations. Your feedback is important to us, and we truly appreciate you taking the time to share your experience.
— The Dropguys Team
I had an issue with my case and…
I had an issue with my case and customer service got back with me very fast !! Issue was resolved and I am a customer for life. Kahmille was very helpful and polite and resolved my complaint. These guys Rock !!! Great products.
5 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Thank you so much for your kind words, Jim! We're really glad we could help resolve the issue quickly. We truly appreciate your support and are grateful to have you as a customer.
— The Dropguys Team
I dropped my phone after I put the case…
I dropped my phone after I put the case on and it didn’t break. It is not cheap feeling, seems sturdy. I was willing to spend more to have a good case for a phone over $1000. I don’t know why people buy a $1600 phone and spend $10 on a iPhone case for protection. I love this iPhone case and comes with a screen protector. I got the clear so you can see the beauty of the phone.
5 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Thank you for sharing your experience, Christine! We're so glad to hear the case protected your phone and that you're enjoying the quality and design. It means a lot that you chose our case to protect your device, and we appreciate your thoughtful feedback. Enjoy showing off your phone with the clear case! 😊
— The Dropguys Team
Antwoord van Dropguys
Thank you for your feedback, Shelbys! We're glad to hear our team was able to assist you promptly. We truly appreciate your support and hope to serve you again in the future. 😊
— The Dropguys Team
Highly rated by Wirecutter
Highly rated by Wirecutter. Excellent product. Shipped quickly. Understandable installation directions. very good customer service.
25 februari 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Esprit,
We’re so glad you found us through Wirecutter and that everything — from shipping to installation to customer service — met your expectations!
Thank you for your kind words and for choosing Dropguys. We truly appreciate your support!
— The Dropguys Team
quick responses
quick responses, great overall, even on a Sunday, very impressed
1 maart 2026
Review zonder uitnodiging
Antwoord van Dropguys
Hi Paula,
We’re so glad you were impressed with our quick responses — even on a Sunday! 😊 We always aim to be there when our customers need us.
Thank you for your kind words and support!
— The Dropguys Team
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