Was a bit sceptical as I like to use PayPal for everything. But was advised by them to go to Trustpilot which I did, happy with what I read. Communication through Whatsapp was fast and polite. Aft... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Package arrived promptly and well packed. Items are of high quality and a GREAT PRICE I was originally skeptical but everything went through without a hitch. I will be placing another order next we... Toon meer
Very happy with this first order. Ordered on a Saturday night and had the aus post shipping number Sunday morning. I paid for the express postage and had it in my hands by 11am Wednesday morning. Th... Toon meer
Bedrijf heeft geantwoord
Delivery to Tasmania was as expected due to the crackdown on cigarettes. I'd have rated 5 star had I recieved what I ordered. I recieved right brand wrong type. I will still refer friends to Durryduty... Toon meer
Bedrijf heeft geantwoord
4,7
Uitstekend
131 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Just got to say very happy got my order…
Just got to say very happy got my order was hesitant at first not going to lie but they're very good company and reliable thanks so much guys
9 november 2026
Review zonder uitnodiging
Trustworthy
Exceptional service and fast delivery Product is fresh as always
9 november 2026
Review zonder uitnodiging
Top service
25 oktober 2026
I was anxious to trust but....
I was anxious to trust any online cigarette sites but took the leap with Durry Duty Free after reading excellent Trustpilot reviews. I've now received my 2nd order and I couldn't be happier with the authentic quality, the price, the ordering and delivery process and the Email follow ups. Will definitely continue to order. 👍
7 november 2026
Review zonder uitnodiging
Package arrived promptly and well…
Package arrived promptly and well packed.
Items are of high quality and a GREAT PRICE
I was originally skeptical but everything went through without a hitch.
I will be placing another order next week.
6 november 2026
Review zonder uitnodiging
Was a bit sceptical as I like to use…
Was a bit sceptical as I like to use PayPal for everything. But was advised by them to go to Trustpilot which I did, happy with what I read. Communication through Whatsapp was fast and polite. After I put my order in, I got a message to say it was received. Parcel arrived today 9 days postage. Will definitely be ordering again.
27 oktober 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi there,
Thank you so much for taking the time to leave us a 5-star review! We completely understand being cautious when trying a new site, and we’re so glad our Trustpilot reviews and WhatsApp support gave you peace of mind. 😊
We're thrilled to hear your order arrived smoothly. We look forward to serving you again soon!
Best regards,
DurryDutyFree Team
Brilliant and legitmate
Brilliant and legitmate. Highly recommend.
4 november 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi WestAussie,
Thank you for the 5-star rating and high recommendation! We really appreciate your support and are glad to know you had a great experience with us.
Looking forward to your next order!
Best regards,
DurryDutyFree Team
Very happy with this first order
Very happy with this first order. Ordered on a Saturday night and had the aus post shipping number Sunday morning. I paid for the express postage and had it in my hands by 11am Wednesday morning. That's from Melbourne to Yeppoon QLD
Great stuff guys. Some sites take a week just to package it.
Makes buying online, so much more convient when the orders are actioned soon as the payment is made. 5 stars, keep up the good work.
4 november 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi Troy,
Thank you for the detailed 5-star feedback! We take pride in processing orders as quickly as possible, so we’re delighted to hear your express parcel arrived in Yeppoon so fast! 🚚✨
Thanks for choosing us for your first order, and we can’t wait to welcome you back!
Best regards,
DurryDutyFree Team
Good product and speedy delivery.
26 oktober 2026
Antwoord van Durrydutyfree
Hi Anthony,
Thank you for the 5-star review! We're glad to hear you're happy with our products and speedy delivery.
Hope to see you again soon!
Best regards,
DurryDutyFree Team
Hassle free smokes
Just received my package. Stoked with the team at Durrydutyfree.
Great customer support from beginning to end.
Fast delivery without issue.
I'll be a return customer
3 november 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi K Specht,
Thank you so much for your wonderful review! We're thrilled that you had a smooth experience and great support from our team from start to finish.
We look forward to having you as a return customer!
Best regards,
DurryDutyFree Team
Excellent
Excellent! Last order arrived in no time. Very discreet packaging which i really appreciate. I am now waiting on my next order. Great communication! Thanks.
3 november 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi Ildiko,
Thank you for the fantastic 5-star review! We're glad to hear your order arrived quickly and that you appreciated our discreet packaging. 📦
Your next order is being taken care of with the same speed and attention. Thanks again for your support!
Best regards,
DurryDutyFree Team
Speedy delivery great smokes ,I will be…
Speedy delivery great smokes ,I will be ordering again
Thank you Durrydutyfree
25 oktober 2026
Antwoord van Durrydutyfree
Hi Kevin,
Thanks a lot for taking the time to leave this review! We're glad we could get your order delivered quickly and that you enjoyed the products. Can't wait to welcome your next order! 👍
Cheers,
DurryDutyFree Team
Simply put...wonderful!!
Simply put, the experience couldn't have been better. From ordering to receiving my order everything was on time and perfect. This will definitely be my go-to spot in future!! 😀
2 november 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi Randy,
Thank you so much for your awesome feedback! We're thrilled to hear that everything arrived perfectly on time. Being your new go-to spot means the world to us. Looking forward to serving you again soon! 😊
Best regards,
DurryDutyFree Team
Quality is great
Quality is great but living in Tassie, you do need to wait a least a week for the order.
26 oktober 2026
Antwoord van Durrydutyfree
Hi Andrew,
Thank you for your feedback! We're glad to hear you're happy with the quality. We apologize for the delivery wait to Tasmania—island transit can take a bit extra time, but we truly appreciate your patience and support! 😊
Best regards,
DurryDutyFree Team
Happy with it
26 oktober 2026
Antwoord van Durrydutyfree
Hi Claire,
Thank you for the 5-star rating! We're super happy to know that you're satisfied with your order. Please feel free to reach out anytime if you need anything in the future! 😊
Kind regards,
DurryDutyFree Team
Wrong product recieved / Timely delivery
Delivery to Tasmania was as expected due to the crackdown on cigarettes. I'd have rated 5 star had I recieved what I ordered. I recieved right brand wrong type. I will still refer friends to Durrydutyfree as it is a great service
25 oktober 2026
Antwoord van Durrydutyfree
Hi there,
Thank you so much for taking the time to leave us a review and for your kind recommendation!
We sincerely apologize for sending the wrong product type this time. We will extra double-check all items during packing in the future to make sure this doesn't happen again.
Thanks again for your understanding and support! 🙏
Best regards,
DurryDutyFree Team
Ordering is easy
I have ordered several times over the last few months - my order always comes well packaged and correct. Wish PayPal was available .
26 oktober 2026
Antwoord van Durrydutyfree
Hi Barry,
Thank you for being a loyal customer and sharing your experience! We're delighted to know your orders always arrive safely and correctly. Regarding PayPal, we appreciate your suggestion Thanks again for your support! 🙌
Best regards,
DurryDutyFree Team
Antwoord van Durrydutyfree
Hi Brett,
Thanks for the great review! We're super happy that your order arrived in just 2 days and that you appreciate our prices and service. Hope to see you again soon! ⚡
Cheers,
DurryDutyFree Team
Order came as promised within a few…
Order came as promised within a few days. Will keep ordering. Great service
25 oktober 2026
Antwoord van Durrydutyfree
Hi Robyn,
Thank you so much for the lovely feedback! Delivering on time with great service is always our top priority. We truly appreciate your continued support and look forward to your next order! 😊
Warm regards,
DurryDutyFree Team
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