Was a bit sceptical as I like to use PayPal for everything. But was advised by them to go to Trustpilot which I did, happy with what I read. Communication through Whatsapp was fast and polite. Aft... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Package arrived promptly and well packed. Items are of high quality and a GREAT PRICE I was originally skeptical but everything went through without a hitch. I will be placing another order next we... Toon meer
Very happy with this first order. Ordered on a Saturday night and had the aus post shipping number Sunday morning. I paid for the express postage and had it in my hands by 11am Wednesday morning. Th... Toon meer
Bedrijf heeft geantwoord
Delivery to Tasmania was as expected due to the crackdown on cigarettes. I'd have rated 5 star had I recieved what I ordered. I recieved right brand wrong type. I will still refer friends to Durryduty... Toon meer
Bedrijf heeft geantwoord
4,7
Uitstekend
133 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Durrydutyfree
Hi Brett,
Thanks for the great review! We're super happy that your order arrived in just 2 days and that you appreciate our prices and service. Hope to see you again soon! ⚡
Cheers,
DurryDutyFree Team
Order came as promised within a few…
Order came as promised within a few days. Will keep ordering. Great service
25 oktober 2026
Antwoord van Durrydutyfree
Hi Robyn,
Thank you so much for the lovely feedback! Delivering on time with great service is always our top priority. We truly appreciate your continued support and look forward to your next order! 😊
Warm regards,
DurryDutyFree Team
Antwoord van Durrydutyfree
Hi Kenny,
Thanks for leaving us a review! We're glad you enjoyed our service and look forward to serving you again. 👍
Cheers,
DurryDutyFree Team
I am impressed
I am impressed, its real tobacco at the price it should be. I will be reordering.
26 oktober 2026
Antwoord van Durrydutyfree
Hi Thor,
Thank you for the awesome review! We take pride in providing genuine products at fair prices. Excited to welcome your next order! 😃
Kind regards,
DurryDutyFree Team
Was a bit apprehensive ordering online
Was a bit apprehensive ordering online, Goods received as ordered in a few days , thanks
25 oktober 2026
Antwoord van Durrydutyfree
Hi Trevor,
Thank you for trusting us with your order! We understand online ordering can feel uncertain at first, so we're thrilled we could deliver everything smoothly for you. See you next time! 😊
Best regards,
DurryDutyFree Team
Every thing was excellent
Every thing was excellent, from ordering to delivery. Arrived at my house promptly, ordered my durries fri and received them on Wednesday in Western Australia..
25 oktober 2026
Antwoord van Durrydutyfree
Hi Mark,
Thanks a lot for the great review! We're super happy we could get your package across to WA so fast. Enjoy your smokes! ⚡
Cheers,
DurryDutyFree Team
Awesome smokes
Awesome smokes, great price, fast postage and great communication as well 😊 thank you so much 😊
25 oktober 2026
Antwoord van Durrydutyfree
Hi Fi,
Thank you for the lovely feedback! We're delighted to know you had a 5-star experience with our products and communication. Really appreciate your support! 🙌
Warm regards,
DurryDutyFree Team
Antwoord van Durrydutyfree
Hi,
Short and sweet—thank you! We're glad we nailed the speed, quality, and value for you. Hope to see you again soon! 😊
Best regards,
DurryDutyFree Team
Express post on time top shelf product…
Express post on time top shelf product thanks durry
25 oktober 2026
Antwoord van Durrydutyfree
Hi,
Thanks for the shoutout! Happy to hear the express delivery arrived on time and that you liked the quality. Catch you on the next order! 👊
Cheers,
DurryDutyFree Team
Good to deal with great communication…
Good to deal with great communication and service 👍
25 oktober 2026
Antwoord van Durrydutyfree
Hi Mick,
Thanks for the awesome shoutout! Providing great service and clear communication is always our goal. Really appreciate your support and business! 🙌
Cheers,
DurryDutyFree Team
This delivery was a lot quicker than…
This delivery was a lot quicker than first , thank you
25 oktober 2026
Antwoord van Durrydutyfree
Hi Julie,
Thank you for the positive feedback! We're constantly working to optimize our processing speed, so we're thrilled to know this delivery was much faster for you. Enjoy your order! 😊
Warm regards,
DurryDutyFree Team
All good
Happy with the product, the communication at the start wasn't great but it came good and worked out.
25 oktober 2026
Antwoord van Durrydutyfree
Hi David,
Thank you for your honest feedback! We apologize for the rocky communication at the beginning, but we're really glad we could turn things around and make sure everything worked out smoothly for you. Thanks for your patience! 🙏
Best regards,
DurryDutyFree Team
Antwoord van Durrydutyfree
Hi Gary,
Thanks a lot for taking the time to leave us a review! We're happy to hear you were pleased with our prices and fast shipping. Look forward to seeing you again! 👍
Cheers,
DurryDutyFree Team
I stuffed up my order
I stuffed up my order. instead of ordering 3 cartons I somehow managed to order 30. I contacted the customer service email and within 24hrs they had corrected my order and refunded the difference back into my account
25 oktober 2026
Antwoord van Durrydutyfree
Hi Brad,
Thank you for sharing your experience! Mistakes happen all the time, and we're just glad our customer service team could help sort that out and process your refund quickly. Really appreciate your feedback and support! 😊
Best regards,
DurryDutyFree Team
Affordable
Affordable products, easy transaction, super quick delivery, trustworthy. Couldn't be happier, have purchased from these guys x3 so far, will continue to do so, by far cheapest prices, and best service.
21 oktober 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi Dan,
Thanks for the shoutout and for being a repeat customer! Keeping prices affordable and delivery lightning-fast is what we aim for. We really appreciate your ongoing support! 🙌
Kind regards,
DurryDutyFree Team
Just received my first order
Just received my first order, great service fast delivery three days number one go to shop.
30 oktober 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi John,
Welcome aboard! We're thrilled to hear that your very first order arrived in just three days. Thanks for choosing us as your new go-to shop! 😃
Cheers,
DurryDutyFree Team
Fantastic service
Fantastic service. Fast postage,discrete packing. Trusted service.
Highly recommended. I will be back.
Thanyou..
30 oktober 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi Warwick,
Thank you for the stellar review and recommendation! We're super happy to hear that our fast delivery and discreet packaging hit the mark for you. Looking forward to your next visit! ⚡
Best regards,
DurryDutyFree Team
Antwoord van Durrydutyfree
Hi Michelle,
Thanks a lot for taking the time to leave us this wonderful feedback! We're glad we could provide a fast, friendly, and reliable shopping experience for you. 😊
Warm regards,
DurryDutyFree Team
Antwoord van Durrydutyfree
Dear Bugle,
Thank you for your feedback and for choosing Durry Duty Free. We are glad to hear that everything went smoothly with your order.
We appreciate your support and hope to have the opportunity to serve you again soon. Please feel free to reach out if you ever need any assistance!
Best regards,
DurryDutyFree Team
Just received my 3rd order
Just received my 3rd order. Opted for express post this time as postage to Tassie can be a bit slower. Genuine product and fast delivery with excellent customer service email follow ups. Thank you once again! Very happy customer. I’ll be back for sure 😊
23 oktober 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Dear Leesa,
Thank you so much for your wonderful review and for your continued loyalty to Durry Duty Free! We are thrilled to know that your third order arrived promptly via express post and that you are pleased with our product authenticity, shipping speed, and customer service.
Knowing that our customers are happy with their experience means the world to our team. Thank you again for your trust and support. We look forward to assisting you with your next order!
Warmest regards,
DurryDutyFree Team
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