Was a bit sceptical as I like to use PayPal for everything. But was advised by them to go to Trustpilot which I did, happy with what I read. Communication through Whatsapp was fast and polite. Aft... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Package arrived promptly and well packed. Items are of high quality and a GREAT PRICE I was originally skeptical but everything went through without a hitch. I will be placing another order next we... Toon meer
Very happy with this first order. Ordered on a Saturday night and had the aus post shipping number Sunday morning. I paid for the express postage and had it in my hands by 11am Wednesday morning. Th... Toon meer
Bedrijf heeft geantwoord
Delivery to Tasmania was as expected due to the crackdown on cigarettes. I'd have rated 5 star had I recieved what I ordered. I recieved right brand wrong type. I will still refer friends to Durryduty... Toon meer
Bedrijf heeft geantwoord
4,7
Uitstekend
133 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Durrydutyfree
Dear Josh,
Thank you for taking the time to rate us and for sharing your feedback. We are delighted to hear that you were satisfied with our delivery service.
Providing swift and reliable shipping to our customers is always our top priority. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
DurryDutyFree Team
I was sceptical at first
I was sceptical at first when I came across the site. Ordered the dunhill blues not knowing if they’d turn up or not, they arrived within 3 days! The cigs are truly authentic, no chop chop or scam! I hope this site stays around. Thanks 👍
20 oktober 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Dear Customer,
Thank you so much for taking the time to leave such a wonderful and honest review!
We completely understand that trying a new site for the first time can make anyone hesitant.
We are thrilled to hear that your Dunhill Blues arrived in just 3 days and that you are 100% satisfied with our authentic quality and fast delivery.
Your trust and support mean the absolute world to us, and we are here for the long run! We look forward to serving you again soon.
Warm regards,
DurryDutyFree Team
Once again quality durries delivered no…
Once again quality durries delivered no worries 👍
21 oktober 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Dear Chris,
Thank you so much for your continued trust and for taking the time to leave us another great review! We are thrilled to know that you are consistently happy with our product quality and service.
Your ongoing support means the world to our team. We look forward to serving you again soon!
Warm regards,
DurryDutyFree Team
Supper quick delivery
Supper quick delivery. Great customer service. Informed all the way from purchasing to arrival. Product as described
30 september 2026
Antwoord van Durrydutyfree
Dear Leanne,
Thank you so much for such a wonderful and detailed review! We are delighted to hear that you enjoyed our fast delivery, clear order updates, and helpful customer service.
Keeping our customers informed every step of the way is top priority for us, and we are glad it made your shopping experience great. We look forward to welcoming you back!
Best regards,
DurryDutyFree Team
Great price and such early delivery
Great price and such early delivery
I will definitely be using this company again
20 oktober 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Dear Julie,
Thank you so much for taking the time to leave us a 5-star review! We are delighted to hear that you were pleased with our prices and early delivery.
Knowing that you plan to shop with us again means a lot to our team. We look forward to serving you again in the near future!
Warm regards,
DurryDutyFree Team
One product out of stock
One product out of stock. Kept me covered with sending 3/4 and sending it as soon when available! Thank you ✅👍🏼
30 september 2026
Antwoord van Durrydutyfree
Hello,
Thank you very much for your feedback and for your kind understanding regarding the temporary stock status.
We always aim to minimize any wait time by dispatching available items right away while arranging the remaining stock as quickly as possible. We truly appreciate your patience and support!
Best regards,
DurryDutyFree Team
Antwoord van Durrydutyfree
Hello,
Thank you for sharing your review with us! We are glad to know that you were happy with our competitive prices and efficient delivery service.
We truly appreciate your feedback and hope to provide you with a 5-star experience on your next order. Please feel free to reach out anytime if you need assistance!
Best regards,
DurryDutyFree Team
Antwoord van Durrydutyfree
Hi Teresa,
Thank you so much for choosing us for your first order! We're thrilled to hear that you had an excellent experience with our service and communication. We truly appreciate your support and look forward to serving you again soon!
Antwoord van Durrydutyfree
Dear Brian,
Thank you very much for your high rating and recommendation. We are pleased to know that our communication and service met your expectations. We truly value your business and look forward to welcoming you back again.
Antwoord van Durrydutyfree
Dear Michael,
Thank you for taking the time to share your review. We are delighted to hear that you are very pleased with the product itself.
Please accept our sincere apologies for the 12-day transit time. Due to some unexpected carrier routing delays along the way, the delivery took longer than we would have liked.
We truly value your support and patience, and we look forward to providing you with a much smoother and faster experience next time!
Warm regards,
DurryDutyFree Team
Easy to order think it was 8 or 9 days…
Easy to order think it was 8 or 9 days to wa delivery.. just have to remember to order again before you run out..
Seem to have more friends when you have smokes
29 september 2026
Antwoord van Durrydutyfree
Dear Kris,
Thank you for taking the time to leave us such a wonderful review. We are delighted to hear that you found the ordering process seamless and were satisfied with our service. We truly appreciate your feedback and continued support. We look forward to serving you again whenever you need your next restock!
Warm regards,
DurryDutyFree Team
Antwoord van Durrydutyfree
Hi Kevin, thank you for the 5-star review! We're glad to hear your order arrived right on time. Hope to serve you again soon!
Antwoord van Durrydutyfree
Hi Karyn, thanks so much for your feedback! We always strive to keep our prices fair and affordable for our customers. Enjoy, and see you on your next order!
Quality product
Great communication, fast delivery, quality product. Professional service
17 oktober 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi John, thank you so much for such a glowing review! Our team works hard to provide prompt service and top-quality products, so hearing this means a lot to us. Cheers for your support!
The smokes were b grade throat ticklers
27 september 2026
Antwoord van Durrydutyfree
Dear Andrew,
Thank you for sharing your feedback with us. We are truly sorry to hear that your recent purchase did not meet your expectations.
Product quality is very important to us, and we would like to look into this matter further. Please feel free to reach out to our support team with your order details (Reference: 1333) so we can investigate and assist you properly.
Best regards,
DurryDutyFree Team"
Cheap prices easy ordering quick…
Cheap prices easy ordering quick delivery
16 oktober 2026
Review zonder uitnodiging
Antwoord van Durrydutyfree
Hi Stuart, thanks for the great feedback! We're happy to hear that your ordering experience was smooth, fast, and budget-friendly. Appreciate your business!
The Quick response to my email…
The Quick response to my email regarding the product sent to a different state and fast redirect to correct address. Thank you
19 september 2026
Antwoord van Durrydutyfree
Hi Glenda, thank you for sharing your experience! We sincerely apologize again for the initial routing mix-up, but we're really glad our team could resolve it quickly for you. Thank you for your patience and kind words!
Fast delivery
Fast delivery, used this site twice now and easy to contact if any issues.
Also cheapest online.
17 september 2026
Antwoord van Durrydutyfree
Hi Monica,
Wow, thank you so much for the fantastic feedback and for being a loyal customer! 🌟We're super happy to know that you're pleased with our fast shipping, competitive prices, and support team. Knowing you've chosen us twice now really makes our day! Whenever you need us next, we’ll be ready for you. Thanks again for your trust and support!
Two deliveries so far
Two deliveries so far, second delivery much faster than the first. Legit site, give it a try.
24 september 2026
Antwoord van Durrydutyfree
Thank you so much for your great review and for coming back to shop with us! We're thrilled to hear that your second delivery arrived much faster. We are always working hard to improve our shipping speed and overall experience. Thank you for recommending us to others, and we look forward to serving you again soon!
Antwoord van Durrydutyfree
Hi Luke, thanks a lot for taking the time to leave us a 5-star review! We really appreciate your supportive words about our service and pricing. It's fantastic knowing you had such a smooth experience with us. Cheers for choosing us, and see you next time!
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