Duux UK | Designed for better air Reviews 

The fan worked very well,and very easy to assemble. However the wi-fi pairing and connection to alexa hardly ever works.

I order my fan on a Saturday & was here next day Sunday ~ amazing!

I'm so very pleased compact size, lovely looking & I can now sleep as this fan very quiet. Let's out soothing cool air & great having remote & all options.

I would highly recommen. Thank you 💕

Excellent fast delivery and I’m overjoyed with the fan. It’s gorgeous!

Being disabled and not working I took advantage of your sale prices. The fan arrived on time. As I have various medical conditions the fan suits me perfectly. It is very quiet and from what I gather is not too much usage on power. It oscillates and moves the air around perfectly and I can sit on my sofa and still feel the breeze coming from the fan. All in all a great purchase and I’m extremely happy with it.

Fabulous fan - exceeded expectations on how quiet this is!

Dear customer service!
Thanks for informing me that the fan is broken otherwise i wouldn’t figure that out!

My question is why u want me to send you the proof of purchase and then ask me to contact the seller since you already know that the warranty is expired.

My grandfather has a cheep fan from the 70s that still work and this one that costs 200 Euros with the battery has to break so soon. If the vertical function was broken i could live with it but without the horizontal function the thing is almost useless.
I can see on the internet that i,m not the only one with this issue (which i,m sure you are already aware of!)

I was about to get a Xiaomi fan but i decided give Duux a chance which i now regret and this purchase will definitely be my last one from this brand, plus i will for sure write a review about this and warn other about buying any Duux product.

I,m sure most of the positive reviews here are paid reviews!

Saw this product in a store but they didn’t have the colour so I went directly to this company I ordered it and it got delivered very quickly

All very good 😊

Great fan. Very quiet, which is what we wanted for use in the bedroom. Looks good too. A bit pricey, but well worth the money.

Prompt delivery , customer service line helpful however was given some incorrect information which delayed the issue I had which was frustrating but hopefully now sorted

Great service.
Order despatched quickly.
Happy customer

This product is useless. Will not connect to the WiFi. I have tried everything suggested. Watched numerous videos yet nothing. This seems to be a ongoing issue that's not being resolved across the board. It connected to WiFi for a week then stopped. I've paid the extra money for the smart function. It shouldn't be this difficult to get the product to connect to WiFi. So frustrating as I wanted to purchase a second product but I am totally put off now. I would not recommend this product as without the smart function it's a highly overpriced fan.

My fan arrived yesterday and doesn’t work!
I’ve emailed Duux customer service, but no response.
There’s a heatwave this weekend, so I’ll have to buy a new fan. Obviously not from this company. I only bought it because Which had given it such an excellent review.
If Duux answer this, please give me my money back and pick up this useless thing

Update: I’ve now got to go on a trek for a mile and take this heavy fan to the DHL pickup point, to return it.

Don’t deal with this company!

Easy website, rapid delivery, and love the product - it’s truly silent on setting number 1 and is perfect for sleeping through the warm nights.

Excellent customer service. The fan arrived with two small parts missing. I sent an email to customer service. They responded quickly and the parts arrived a few days later. This is the second fan I have purchased. Would highly recommend

Great product ! Easy to use website! Next day delivery! Recommended.

Very pleased with the fan - it lives up to its name! Astonishingly quick delivery. And the quality of the product justifies the price.

Very quick and easy to order and next day delivery. Fantastic product.

There’s loads of fans, all much of a muchness, so I was a bit sceptical when I read how quiet this is. I mulled it over and decided to give it a try. I was surprised by the result - it’s not just quiet, it’s silent! Astonishing! And it has all the tilt and swivel capabilities so it really is the business. Nothing else like it. Superb.

I bought a replacement remote control for my fan and it doesn't work!