DVD HubReviews 

44
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

This Dealer was extremely helpful and was really Awesome, Excellent Service !!! They made sure i received the package/ item quickly and Excellent Quality products and Excellent Communication as well... Toon meer

Beoordeeld met 5 van de 5 sterren

Was struggling to obtain a copy of the Tron Legacy 4K Remaster Steelcase from overseas at a reasonable price. And local options (I thought) were not possible. DVD Hub had a listing, but was har... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered and there was no verification. Later a note appeared saying my debut card could not be used. ZSo I ordered on a credit card and still no verification. I still do not know if my order is goin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was iffy about using them originally but, so far every experience has been great. Have purchased half a dozen times now, cannot fault them. Fast postage, excellent customer service.

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4,5

Uitstekend

TrustScore 4.5 uit 5

44 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,5

Alle reviews

(44)

31 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fast Delivery & Great Communication

Was struggling to obtain a copy of the Tron Legacy 4K Remaster Steelcase from overseas at a reasonable price. And local options (I thought) were not possible.

DVD Hub had a listing, but was hard to trust out the gate because I had never used their service before.
I messaged them on FB and got a very prompt response, so as soon as I received the email notifying they had stock. I placed the order.

It arrived in exceptional condition due to the very generous protective packaging used and arrived extremely quickly - within a day.
They have earned a new customer, as well as this 5 Star review.

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptionally pleased with the service

I found the DVD I was unable to locate elsewhere, and decided to order others to fill the order to qualify for free postage. The order was placed on the 7th October and arrived on the 13th, well packaged and all DVDs in new condition. I am exceptionally pleased with the service and the items received.

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service!

Received precisely what I ordered. Bluray was well packed and received within 5 days of placing order. Would happily recommend DVD Hub.

22 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Marvel-lous!

Ordered 3 Blu-rays. Super fast delivery (ordered Saturday, arrived Thursday) and very well packaged. Recommend!!

6 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Discovered that I omitted a dvd from my order but one email was all it took to have it added with delivery made in 4 working days. Excellent service !!

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy with my order!!

Very happy with my order! It was posted quickly and packaged very well. Selection of movies was very good though there were a couple of titles I was expecting to find that they didn't have but that's no biggie!

Movies were brand new and some even came with the cardboard slip cover which made me pretty happy as I wasn't expecting it.

Overall an easy 10/10, I would recommend them for sure!

15 juli 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

A needed service

I love the fact that they import titles that don't get released here. I just wish they weren't so expensive. Packaging has always been first rate too.

8 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would recommend

Was iffy about using them originally but, so far every experience has been great.
Have purchased half a dozen times now, cannot fault them. Fast postage, excellent customer service.

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

DVD Hub is fantastic

Have used DVD Hub a couple of times now and plan to keep doing so. Both times I have purchased they items have shipped quickly and arrived well packed. Great service for Aussies to get their hands on UK/US titles as well as local releases. Free shipping for purchases over $100 is great also. Would highly recommend

25 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you DVDHub!

I started buying from DVDHub early this year and they have NEVER let me down thanks to them I can continue updating my Marvel films and finding surprises while browsing they’re one of the few places I actually feel safe ordering online from.

18 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

DVD Hub the best.

DVD Hub are the only physical media suppliers I use now. They are prompt shippers, have a great (and growing) selection, and communicate well. I recommend them.

11 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is the WORST most DISHONEST…

This is the WORST most DISHONEST business there is. While trying to order Moana 2 I’m online asking questions. Their website GLITCHES and you end up with the wrong dvd. Even taking a screenshot they claim it was MY mistake. They refused even with the proof sent to negotiate postage of CORRECT dvd claiming I’d changed my mind. They then REFUSED to refund the full amount claiming once again I changed my mind. JOSH is an arrogant, rude, conceited individual. They get their money by ripping people off. DO NOT BUY FROM THEM.
PS: while in the response to my HONEST review they are still claiming they are not responsible. So…. While I was talking to them online they actually STILL HAD Moana 2 in stock. Because they sent me the email telling me my order was accepted and being processed for posting. So they are STILL lying. I received a whole .28 CENTS in refund. So you will get charged postage when ordering which is fair, although many are postage free, then you have to pay postage to send the item back which was the wrong one in the first place, then you have to pay postage AGAIN for the correct one. That is 3 lots of postage. $23.85 in total. Liars and thieves.

2 mei 2025
Review zonder uitnodiging
Logo DVD Hub

Antwoord van DVD Hub

Hi,

Thank you for your feedback.

We’re sorry to hear you were unhappy with your experience. For the benefit of future customers reading this, we’d like to clarify a few key points.

During communication with the customer, they were advised that Moana 2 [DVD] was not in stock and available for purchase. As there is no ability to place an order for an out of stock item, the customer was informed they can only sign up for a restock notification for the item.

The order placed was for Moana [DVD], which was correctly selected and processed. No issues were raised during the ordering process or after receiving an order confirmation email.

When a return was later requested, we offered support in line with our standard change-of-mind return policy. This policy outlines that return postage is not covered in cases where the item received matches what was ordered, and that the original postage is also non-refundable.

We’re always open to resolving customer concerns fairly and respectfully. However, we do not tolerate abusive or aggressive communication toward our team.

Our goal remains to provide a professional, honest, and helpful service, and we can always be contacted via chat support or email. Anyone with questions or concerns are always encouraged to contact us at any point during their transaction.

Kind regards,
The DVD Hub Team

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