Adam visited the lab the same day we raised an issue. He promptly fixed the issue with our cabinet and got us back up and running immediately.
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Lees wat reviewers zeggen
During the annual calibration of our autoclaves, a Don Whitney staff (Martin P) discovered a fault with the autoclave set up in our lab that would not have been detected by our usual service pro... Toon meer
Martyn (DW service engineer) is brilliant. Always available when we need him. Always calls ahead for planned service visits. Always gets to us as soon as he possibly can when we have an issue with the... Toon meer
Bedrijf heeft geantwoord
We have worked with Don Whitley over the last 13 years, having them service our anaerobic incubator. They have always been constant professionals, highly communicative, and always quick to respond. Th... Toon meer
Bedrijfsgegevens
- Wetenschappelijke apparatuur leverancier
- Laboratorium
- Laboratoriumbenodigdheden leverancier
- Medische apparatuur fabrikant
- Medische apparatuur leverancier
- Reparatiebedrijf
Geschreven door het bedrijf
Don Whitley Scientific (DWS) develops, manufactures, and sells equipment and associated products for microbiology and cell culture applications worldwide. All products designed and developed by DWS are manufactured in our own premises in England. We sell to both public and private sectors in a variety of scientific disciplines in organisations such as health protection agencies, pharmaceutical companies, food laboratories, contract microbiology organisations, hospitals, university research departments, water analysis companies and other research facilities. In the UK, Australia and Germany products are sold directly. In other parts of the world, we supply and support our products via a carefully chosen distributor network.
Contactgegevens
Victoria Works, Victoria Street, BD16 2NH, Bingley, Verenigd Koninkrijk
- 01274 595728
- sales@dwscientific.co.uk
- dwscientific.com
Great professional service once again…
Great professional service once again by Adam. Also helped out with a cylinder issue to save us money when the incubator isn't in use by setting up a new connector to keep anaerobic chamber pressure and only run off one cylinder.
3 maart 2026
Review zonder uitnodiging
Antwoord van Don Whitley Scientific
Great to hear another positive review of our engineer Adam!
Great company!
It's always a pleasure to work with DW Scientific, they have great values as a company and it shows in the service that they deliver. Adam has been servicing our instruments for a number of years now. He is always very reliable, professional and knowledgeable. He offers explanations about the work that has been carried out is able to provide prompt, helpful information for any additional queries that we have.
3 maart 2026
Review zonder uitnodiging
Antwoord van Don Whitley Scientific
Hi Emma, so great to hear you contunie to have such a great experience with our engineer Adam! Would love to use this on social media if that is okay with yourself? I'll be in touch :)
Great Service as always
We had an engineer/ calibration engineer Martin Perry attend our site to perform our annual autoclave calibration. He was friendly, knowledgeable and even helped give more information on the data the equipment gives to help us keep our equipment in the best condition.
Martin continued to show great value for us to use Don Whitley for our calibrations.
26 februari 2026
Review zonder uitnodiging
Antwoord van Don Whitley Scientific
It's so great to hear about your positive experience with Martin and the calibration he performed. Thank you for choosing Don Whitley Scientific for your service and calibraion needs!
We had Andrew Whitley on site to repair…
We had Andrew Whitley on site to repair some equipment his very professional and always willing to provide advise, quick to attend to break downs as well.
20 februari 2026
Review zonder uitnodiging
Antwoord van Don Whitley Scientific
Great to hear about your continued positive experience with Andrew, thank you for choosing Don Whitley Scientific for your service needs!
Autoclave calibration
Ryan was on time, worked efficiently, and kept the team informed as testing was progressing.
The area was left clean and tidy.
17 februari 2026
Review zonder uitnodiging
Antwoord van Don Whitley Scientific
Great to hear about your positive experience with Ryan, thank you for choosing Don Whitley Scientific!
DWS.
Had Martin on site today to carry out a service on 2 instruments and investigate the cause of a heating issue. He was able to sort the problem and complete the services working with our site engineers to get to the bottom of the heating issue. Customer service end of DWS is also solid, no complaints.
12 februari 2026
Review zonder uitnodiging
Antwoord van Don Whitley Scientific
Great to hear about your positive experience with Martin, thank you for choosing Don Whitley Scientific!
Jake was great at fixing our plate…
Jake was great at fixing our plate pouring machine. Very efficient, polite and friendly. Highly recommend this company.
11 februari 2026
Review zonder uitnodiging
Antwoord van Don Whitley Scientific
Great to hear about your positive experience with Jake, thank you for choosing Don Whitley Scientific!
Reliable cabinets and excellent customer service
We have been using DW cabinets for a long time now and the level of support has consistently been excellent. The equipment is reliable and th aftercare gives real peace of mind in a busy laboratory environment. We are extremely happy with our new A45 anaerobic cabinet and just as importantly, with the outstanding service we have received from day one. Whenever we have had a query or problem, emails have been answered promptly and within 24/48h we have had an engineer on site checking that everything was working as it should.
We would definitely recommend both the A45 Anaerobic cabinet and Don Whitley to anyone looking for high-quality equipment back up by genuinely excellent customer service.
3 februari 2026
Review zonder uitnodiging
Antwoord van Don Whitley Scientific
Great to hear about your positive experience with Andrew! Thank you for choosing Don Whitley Scientific.
Engineer visit - Adam Murray
Adam attended at very short notice to help get us back up and running that day. Good communication and takes pride in the systems that he looks after.
5 februari 2026
Review zonder uitnodiging
Antwoord van Don Whitley Scientific
Great to hear about your positive experience with Adam, thank you for choosing Don Whitley Scientific!
Prep repair
The engineers turned up when they said they would, listened to our issues and repaired or adjusted to resolve. They were polite and helpful.
2 februari 2026
Review zonder uitnodiging
Antwoord van Don Whitley Scientific
Great to hear about your positive experience with Adam and Dan, thank you for choosing Don Whitley Scientific!
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