Great deals and rewards program! Would still love to see the VIP discounts for preorders though, they were fantastic! Release dates on figures are a little slow from actual release but I also unde... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
As always, preordered figures, no matter where you get them from, are rarely on time. However once they were received I got them the next day of shipping which I definitely was not expecting as using... Toon meer
Bedrijf heeft geantwoord
I'd had an excellent experience with them, until they've just now closed up shop and disappeared with $300 worth of outstanding orders I'd paid for. Their website and social media have all been del... Toon meer
DX Collectables is awesome and with there frequent sales they are my go to for all collectables. Shipping is fast and safe and customer service is prompt and helpful. I recommend you guys to all my f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DX Collectables is a retailer of pop culture Figures, Statues, Board Games, Trading Card Games and Video Games. We're partnered with Australia and New Zealand's largest suppliers of pop culture collectables and games, allowing us to provide collectors with the highest quality and most sought-after items for their collections. We're lovers of all things fantasy and sci-fi which means we're also big collectors ourselves!
Contactgegevens
37/401 Pacific Highway, 2064, Artarmon NSW, Australië
- customerservice@dxcollectables.com.au
- dxcollectables.com.au
4,0
Goed
198 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Killer first impression :)
Huge range of products and fantastic prices. I would definitely shop here again :)
26 oktober 2022
Antwoord van DX Collectables
Hi Lauren, it's so great to read your feedback! Thanks for taking the time to write a review.
Have used them a couple of times
Have used them a couple of times, when they have buy one get one free, and are terrific. Games are posted promptly and packaged well. Please do another buy one get one free day!
19 oktober 2022
Antwoord van DX Collectables
Hi John, thanks for taking the time to write a positive review! We're glad you've been able to scoop up some deals.
Antwoord van DX Collectables
Hi there, thanks for giving us a 5-star review!
Great customer service
There was a hiccup with receiving a damaged product, however, I contacted DX Collectables and they quickly sent out a new one. 10/10 service.
14 oktober 2022
Antwoord van DX Collectables
Hi Alex, thank you for leaving a positive review. We're happy we were able to replace the damaged item.
Always happy with DX
Goods arrived quicker than expected and in perfect condition. Always very happy with my dealings with DX
4 oktober 2022
Antwoord van DX Collectables
Hi David, that's great to hear! Thanks for taking the time to write a review.
Affordable prices, fast service.
Ordered a Switch game and two figurines from here. Both arrived on time or earlier, safely packaged and in excellent condition. Highly recommended shopping from them.
30 september 2022
Antwoord van DX Collectables
Hi Nicholas, thanks for the 5-star review!
Antwoord van DX Collectables
Hi Owen, thanks for taking the time to leave a positive review!
Superb Customer Experience
Great experience so far. Staff were extremely friendly. Email is responded very quickly. They were happy to accomodate pickup even on public holiday.
Happy to continue to support a local owned business. Keep up the good work team. Will share the words around.
29 september 2022
Review zonder uitnodiging
Antwoord van DX Collectables
Hi Jimmy, thanks for the 5-star review! It was great to meet you the other day. Let us know if we can help with anything in the future.
Got there but the postage time was not…
Got there but the postage time was not the best, which is not DXs fault
20 september 2022
Antwoord van DX Collectables
Hi Liz, thank you for the 5-star review! We're sorry Aus Post was slower than expected.
Clean, markless, quick delivery
Package arrived clean and completely undamaged or misplaced, packaging was spotless too. Great care and delivery speed for product. Much love for supplying my favorite board games!
14 september 2022
Antwoord van DX Collectables
Hi Jye, thanks for the great feedback! Happy gaming!
NBX Mini-Egg figurines
Been looking to get the Nightmare before Christmas Mini-Egg figurines for a while and found them at DX, great price too.
24 augustus 2022
Antwoord van DX Collectables
Hi Marc, thanks for the positive review! We're happy you were able to find what you were looking for.
Awesome service quick and reliable
8 september 2022
Antwoord van DX Collectables
Hi Ryan, thanks for the positive review!
Great communication and fast shipping
Great communication and fast shipping, will happily purchase from them again!
6 september 2022
Antwoord van DX Collectables
Hi there, thanks for the positive review! It really helps us.
Awesome store
Awesome store. Have helped me heaps. Product arrived quickly and in great condition. Always happy to shop with them.
7 september 2022
Antwoord van DX Collectables
Hi James, thanks for taking the time to write a positive review!
Antwoord van DX Collectables
Hi Matt, thanks for the positive review!
Products arrived quick and fast…
Products arrived quick and fast delivery and just exactly as described.
23 augustus 2022
Antwoord van DX Collectables
Hi Jenny, thanks so much for your positive review! We're happy you received your order quickly.
Super quick delivery
Super quick delivery. So happy with my purchase thank you. Will purchase again.
20 augustus 2022
Antwoord van DX Collectables
Hi Natasha, thank you for the positive review! We're happy you received it quickly
Purchased a few D&D books from here
Purchased a few D&D books from here. Shipping was quite fast and the products were genuine and packaged well to prevent damage.
19 augustus 2022
Antwoord van DX Collectables
Hi there, thank you for the positive review! We're pleased you're happy with your order
No complaints here
I got my figure at the earliest date possible, I thought I'd be waiting a few more weeks still.
It was also nicely protected in the parcel.
12 augustus 2022
Antwoord van DX Collectables
Hi Thomas, thanks for the positive review!
Great company! Will be ordering again soon
Good products, good prices, quick delivery. Everything arrived safe and intact. Will definitely be ordering again
9 augustus 2022
Antwoord van DX Collectables
Hi Josh, you've made our day with your positive feedback! Let us know if we can help with anything again in the future.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.