Great deals and rewards program! Would still love to see the VIP discounts for preorders though, they were fantastic! Release dates on figures are a little slow from actual release but I also unde... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
As always, preordered figures, no matter where you get them from, are rarely on time. However once they were received I got them the next day of shipping which I definitely was not expecting as using... Toon meer
Bedrijf heeft geantwoord
I'd had an excellent experience with them, until they've just now closed up shop and disappeared with $300 worth of outstanding orders I'd paid for. Their website and social media have all been del... Toon meer
DX Collectables is awesome and with there frequent sales they are my go to for all collectables. Shipping is fast and safe and customer service is prompt and helpful. I recommend you guys to all my f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DX Collectables is a retailer of pop culture Figures, Statues, Board Games, Trading Card Games and Video Games. We're partnered with Australia and New Zealand's largest suppliers of pop culture collectables and games, allowing us to provide collectors with the highest quality and most sought-after items for their collections. We're lovers of all things fantasy and sci-fi which means we're also big collectors ourselves!
Contactgegevens
37/401 Pacific Highway, 2064, Artarmon NSW, Australië
- customerservice@dxcollectables.com.au
- dxcollectables.com.au
4,0
Goed
198 reviews
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It was all good loved the product and…
It was all good loved the product and arrived in a distant time thank you.
9 augustus 2022
Antwoord van DX Collectables
Hi Peter, we're so pleased you're happy with your order. Thank you for the 5-star review!
Great prices
Great prices, fast delivery and fantastic customer service! Will be shopping with them again
8 augustus 2022
Review zonder uitnodiging
Antwoord van DX Collectables
Hi David, thanks for the 5-star review! We're really pleased you're happy with our service. Thank you for spreading the word!
Antwoord van DX Collectables
Hi there, we're happy you received your order quickly!
Antwoord van DX Collectables
Thanks for the positive review! It really helps us. Let us know if we can be of assistance again in the future.
Antwoord van DX Collectables
Hi Daryl, thanks for the positive review! We're pleased you're happy with your new figure.
Delays with no contact
My pre-order was delayed, and with no notice until I contacted to chase it up. The new committed date was missed with no comms until I chased it again.
19 juli 2022
Antwoord van DX Collectables
Hi there, we're sorry your order was delayed. We update any changes to the ETA on our website when we receive updates from the manufacturer. We understand it's frustrating not receiving an email notification and want to prioritise making this a feature of our service.
Potter figures
The goods took a little time to get here, however the product was worth the wait.
19 juli 2022
Antwoord van DX Collectables
Hi there, thanks for hanging in there! We're pleased it was worth the wait for your order to arrive from the manufacturer. Let us know if we can help with anything in the future.
Antwoord van DX Collectables
Hi Judith, we're so pleased you're happy with your order. Thank you for the positive feedback!
Helpful staff and good products
Really good, good service, staff respond to emails, only problem i had was my statue was delayed to the warehouse. Just had to be patient. (:
15 juli 2022
Antwoord van DX Collectables
Hi Matthew, thanks for the positive review! We're sorry for the delay from the manufacturer. A lot of figures have been missing their original release dates in the last 6-8 months due to manufacturing constraints. We appreciate your patience!
Antwoord van DX Collectables
Hi Matt, thanks for the 5 star review! It really helps us.
My New Favourite Store!
I love my item that I purchased however the service that they provided was more then exceptional 😊 I’m gonna start purchasing my pop culture merch from this store now 😊
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
10 juni 2022
Antwoord van DX Collectables
Thank you for the wonderful review! You've made our day
Tip top, would buy again
Really great experience buying from DX - they’re quick to respond to email enquiries, really friendly staff who go the extra mile. Figure was really safely packaged and delivered quickly, with frequent delivery updates via email.
Would definitely buy again.
8 juni 2022
Antwoord van DX Collectables
Thanks for the positive review! We're really pleased you're happy with your order
Very fast shipping and great prices!
7 juni 2022
Antwoord van DX Collectables
Thank you for the wonderful review!
5 Stars
The prices are great, the products that I ordered arrived well packaged and in pristine order, I have no complaints and will use DX Collectables again.
6 juni 2022
Antwoord van DX Collectables
Thank you for the amazing feedback, we're so pleased you'd be happy to shop with us again!
DX collectables is a great site
DX collectables is a great site. Fast service and deliver for items in stock for metropolitan areas. Have had not issues with them!
19 mei 2022
Antwoord van DX Collectables
Thanks for the amazing feedback, you've made our day!
Purchased some new games and all came…
Purchased some new games and all came within the week and happy with the service
19 mei 2022
Antwoord van DX Collectables
A second review! Thank you so much, it really helps us.
Antwoord van DX Collectables
Thanks for taking the time to write a review, it really helps us!
Great experience, Wonderful people
They took care of me on an item that wasn't readily available and sent it to the states.
I do check their site from time to time for things I can't find anywhere else.
More than happy to do business with them in the future.
19 mei 2022
Antwoord van DX Collectables
Thanks for your positive review, it really helps us!
Great price and prompt delivery
Great price and prompt delivery. Love my new Miles Morales collectible. Thank you
12 mei 2022
Antwoord van DX Collectables
Hi Don, thanks for the positive feedback. Have a great weekend!
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