From start to finish our experience with Eclipse was excellent. All the staff are amazing and extremely helpful. Nothing was too much to ask. We bought a pram bundle and are delighted with it!
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Lees wat reviewers zeggen
Simply excellent! Literally don't know how to explain how brilliant this store and online customer experience is. Searched everywhere for Baby YOYO online. Most were 1 plus months delivery to NI plus... Toon meer
Bedrijf heeft geantwoord
We visited the store to view car seats and loved the selection available and staff were knowledgable and happy to help explain features. When we were ready to order i contacted the store and was off... Toon meer
We thought we were sorted with a supplier for our baby stuff before visiting Eclipse. How wrong we were. Lady who served us on our first trip was so knowledgeable and helpful that following some... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Babywinkel
- ook in
- Winkelcentrum
Geschreven door het bedrijf
We are a specialist baby goods retailer, dealing in premium baby products, with the goal of providing high quality products alongside a high standard of service.
Contactgegevens
65 broughshane street, BT43 6ED, Ballymena, Verenigd Koninkrijk
- 02825760769
- info@eclipsenurserystore.co.uk
- eclipsenurserystore.co.uk
4,9
Uitstekend
318 reviews
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Excellent customer service
I found a Tripp baby bundle for an excellent price over the Black Friday sales.
Not only was delivery really quick, but when I opened the box and found that I’d been sent the incorrect colour by mistake (a fault at Tripp and not Eclipse) their customer care team were super responsive in getting me a new product sent out; nice to see such amazing customer service.
24 november 2023
Great service & knowledgable staff
We got our baby stuff sorted today in the Lisburn store. Our second time in and the staff were more than helpful both times. Great value bundles that were very well explained. The staff have excellent knowledge of the products instore and were able to answer any questions we had. All products are high quality and the warranties were explained. All products are able to be kept for us until we need them with a 20% deposit to secure. Really happy with the whole experience so far.
11 november 2023
Review zonder uitnodiging
Great service/ delivery
2 november 2023
Great overall experience
Delivery was very quick and efficient
Great prices all in all the whole process was very easy definitley would buy from them again
1 oktober 2023
I really great experience
I really great experience - there was a mishap with an order being sent to our old address - Eclipse swiftly responded to our calls and arranged for the item to be dropped off the same day directly from their warehouse. Excellent support and service and as always superb product range.
25 september 2023
Efficient and fast delivery
24 september 2023
Great price for this product
Great price for this product. A little problem occurred with parcel force but customer service from eclipse was very helpful
6 oktober 2023
Fantastic experience in the Ballymena…
Fantastic experience in the Ballymena store today. The two girls were extremely helpful and knowledgeable.
7 oktober 2023
Review zonder uitnodiging
Very friendly and helpful staff
Very friendly and helpful staff. Spent time explaining and demonstrating the different prams and features and answering all of our questions. We never felt rushed or pressurised at any point,
7 oktober 2023
Review zonder uitnodiging
Antwoord van eclipsenurserystore.co.uk
Hi, thank you for taking the time to leave us the fab review.
We're glad to hear that you felt comfortable and at ease with your shopping experience with us. This is always our aim.
Pat
Quick delivery and item as detailed
Quick delivery and item as detailed. No issues with purchase at all.
27 september 2023
Antwoord van eclipsenurserystore.co.uk
Hi, thank you for taking the time to leave us the review.
We're glad to hear that delivery was completed quickly.
Pat
Judith and the team are amazing
Judith and the team are amazing. So knowledgeable and welcoming! Extremely helpful, lovely bunch of girls!
Thanks so much Judith for looking after us.
30 september 2023
Review zonder uitnodiging
Antwoord van eclipsenurserystore.co.uk
Hi Luke, thank you for taking the time to leave us the review.
We're glad to hear that you had a great experience in store.
Pat
Incredibly impressed it’s just how…
Incredibly impressed it’s just how quickly this order was posted out to us.
27 augustus 2023
Antwoord van eclipsenurserystore.co.uk
Hi Sarah, thank you for taking the time to leave us the review.
We're glad to hear that delivery was completed quickly. This is always our aim.
Pat
Antwoord van eclipsenurserystore.co.uk
Hi Sophia, thank you for taking the time to leave us the review.
We're glad to hear that we offered competitive pricing, and that delivery was completed quickly.
Pat
Top class
Top class service at both stores .
All staff have been amazing I'd recommend to anyone that has any baby needs
2 september 2023
Review zonder uitnodiging
Antwoord van eclipsenurserystore.co.uk
Hi Rich, thank you for taking the time to leave us the fab review.
We're glad to hear that you received great service whilst visiting the stores, and thank you for the recommendation.
Pat
Amazing experience today
Amazing experience today , Lisa was A great help couldn’t ask for more 5 stars
31 augustus 2023
Review zonder uitnodiging
Antwoord van eclipsenurserystore.co.uk
Hi Jordan, thank you for taking the time to leave us the review.
We're glad to hear that you were pleased with your experience in-store.
Pat
Judith went above and beyond
Judith went above and beyond, amazing help and so kind. Very happy with my purchases and the help I received
16 augustus 2023
Review zonder uitnodiging
Antwoord van eclipsenurserystore.co.uk
Hi Lesley, thank you for taking the time to leave us the review.
We're always delighted to receive positive feedback for services provided in-store, and glad your happy with your purchases.
Pat
Excellent serviceEverything was good,delivery arrived on…
Everything was good,delivery arrived on time,staff helpful
Absolutaly recommend
24 juli 2023
Antwoord van eclipsenurserystore.co.uk
Hi Szilvia, thank you for taking the time to leave us the review.
We're glad to hear that delivery was completed quickly, and thank you for the recommendation.
Pat
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