ecohosting.co.uk Reviews 

Ecohosting used to be excellent but I'm really disappointed at how much their service has gone downhill. I used to recommend them but I can't do that any more.

Last year there were a number of occasions where I couldn't send emails as they were blocked by spamhaus. Apparently, if I was unhappy the way to resolve it was to pay Eco Hosting more money to have a private IP address. It happened so often it began to feel like they were trying to scam me into spending more.

It's been fine for about five months but it's started happening again. Despite me reporting the problem they never let me know when it's been resolved (the only way I know is to keep trying to send emails until it starts working again),

Having had the same issue again today I said don't sent me the same copy and paste explanation again, I know what the problem is and guess what, they sent me the exact same copy and paste explanation. You'll find other reviewers on here saying they don't bother to read customer's reports properly. It's true.

I am a blogger and transferring my blog from my previous web host to my new Eco Host site was straightforward and pain free.

Their easy-to-use and simple page layout allows you to manage your websites powerfully and efficiently, whether you're a beginner to the world of web hosting or a seasoned professional.

The hosting service they provide is exceptional, with many flexible plans to suit your specific needs. They offer a fantastic selection of tools to get your site started, whether you're building it from the ground up or importing a previous website from another host.

They accept a wide variety of payment methods and their ethos as a green-focused company is very aligned with my personal philosophy.

It's been a pleasure to host my site with Eco Hosting this far, since my experience has been smooth from the outset: I have had no issues with downtime or server latency.

I look forward to being a long-term customer with them.

Disaster. Shame. Catastrophe. Cowboys. LAYERS!!!!!!!!! Main problem was an email server. I realised I was not getting some emails. Spam folder was empty. My email address is almost 20 years old and I expect to get dozens spam email a day. I realised that I was not getting emails from gov (!!!) domains, banks etc. Then they told me (liars!) that their system has not stopped any email. My spam folder was empty for months! Then, after some fights with the cowboys, they did something and I started receiving* emails from my friends, from suppliers, from banks, from NHS, from internet providers in spam folder. I do ot use webmail, I use outlook so I had to move them from spam folder first to receive them. I kept marking them as not spam, but "not spam" feature was not doing anything, next day the same emails were landing in spam folder again. Now, the best bit is when I was sending emails to some people, I was receiving info that I AM a spammer - of course IP of the hosting was blocked, it was not me. I moved away from them.

Opened my Eco Hosting account just 10 days ago and have since transferred three domains, re-configured email services/forwarders and everything's working well. (No web sites at the current time) Tickets relating to domain transfers and enabling 2FA on cPanel were answered quickly and succintly. The documentation on the domain transfer process could be improved (I was starting with the transferor) but otherwise no problems. In summary, very pleased so far and would recommend for cost-effective hosting.

Top class customer service, fast response and very helpful. Would reccomend.

I have been using Eco Hosting for several years now and I'm impressed with the responsiveness of their support team. Issues are resolved much quicker than their published SLA. Similar hosting companies pressure you into buying more of their services, but Eco Hosting provides our charity with a discount each year. Thanks for your professionalism.

I have used the ECO hosting and domain service for two years and I can highly recommend the company. Initial set-up was superb and straightforward and any issues I have had have been sorted out within hours of opening a ticket. I would have no hesitation of recommending this service, even if you are new to web hosting.

I've been using Eco Hosting for years and they have never failed to provide first-class email and telephone support.
Having used different hosting companies in the past I was delighted to find one that provided excellent service and green credentials.
I would not hesitate to recommend Eco Hosting to anyone looking for a hosting provider.

The technical support team has been so helpful and patient. They didn't stop until they got to the bottom of the matter at hand and I was reassured. They answered swiftly and very politely. I am with Ecohosting for their green credentials, but their service is also great. For me as a small business owner it is a win-win. I will recommend them to my peers at any time.

Very good customer service
Always ready to help sort any problems

Ecohosting host several sites I administrate. I can confirm they are a responsive and pro-active organisation, who have addressed and resolved issues within a few hours of raising a ticket. Support is incomparably better than it was with Ionos.

I'm not giving them 5 stars only because telephone support service has (fairly recently) been withdrawn, most likely by the new owners.

I came to Ecohosting following a quick search for environmentally friendly hosting, and was encouraged by the good Trustpilot reviews. I was having to migrate two websites at the last minute as my previous hosting platform was being discontinued by my previous hosts. They were busy and not able to help me migrate to another of their products, and their instructions were beyond my technical competence, especially with a deadline! Thankfully Eco Hosting saved me, same day. They made it very easy for me, responded swiftly on the chat and via the support ticket process, plus the two methods of communication were joined up - there was a reassuring sense of talking to a finite number of people who were communicating with each other. They were hugely reassuring and as good as their word - I am now happily hosted by them and don't expect to have to move again for a long time.
I really appreciate their eco credentials and hope to occasionally hear more about their values and activity via their comms. Cheers!

I've been using EcoHosting for over 2 years now and must say that they offer excellent service!
The prices are very competitive and they have reliable servers with great uptime.
Any issues I've had were resolved within less then 24h and first response I usually receive within 1h of submitting a ticked.

The service is good but if there is an issue I find that some of the service operatives do not seem to thoroughly read the ticket description. There is a tendency to make assumptions. My communication skills are reasonable but I have given up on one occasion. Odd as they operate near me in the UK and seem to be UK nationals. I will go on using them.

The whole service is brilliant value for money - now used for several years and recommend to all the small groups/businesses I am involved with.

On the few occasions where I've had queries or oddities, the support has been fast and thorough (usually doing more than requested).

These peeps have consistently held my hand and led me through gubbins that I have no comprehension of.
They have thing'ed stuff, done doings, and furtled magnificently.
I get mail from my websites, and my websites exist.

They have tried to explain how I can do these things myself, and when I realise that I am clueless they have done most of it for me. An excellent service where the customer is not right, but the service more than makes up for it.

Easy to open an account and they moved two existing wordpress websites and domains from my previous hosting provider without a hitch. And I have almost zero technical knowledge.

Very quick response to requests, mostly working on the tasks within a few minutes.

Only reason not to give 5 stars is that I have no long term experience of the service yet, just a few days.

I've been using eco hosting for years now and I can honestly say they're the best hosting company I've ever used. their support is top tier and I've never had any downtime. I would recommend to anyone 100%.

Not sure about their green credentials but their service is exceptional. I would thoroughly recommend

Excellent support response on transferring websites. Plenty of quirks along the way but all handled well and communication was great. Cost effective and great support, what's not to like?