Ecom Express Private Limited Reviews 

They don't know how to deliver the product properly.They return the product without making a phone call to the customer.I called them and they said they lost the product they don't know where is it.They are a group of fools

Very poor service..
They even didn't call for delivery, Just sent product back..
Delivery boy response is pathetic...
Please shut your services... please...

Mera phone lost ho Gaya Tha Jo Mike bhejne Ke liye Ecom Delevery Ke name par money froud kiya hai phir bhe ye kuch nahi kar pa rahe enko to police ko arrest karna chahiye aise froud courier company ko

My wife gave order of nyka n that's deliver by ecom express seen in msg of delivery but delivery boy miss call my wife n then my wife call back for it but he can't receive any call from her n then she give me number n I also try call to him..but he can't receive my call also n cut call from his side..then I would like to inform manager for this problem but he also can't receive call from my side n also not call back after seen miss call from customer...then why they are having liance for this company they don't like to attend call from customer n also not take from customer

Iss company ko 1 star bhi Dena bekar h itni bekar sarvice h koi parcel time pr nhi pochta delivery update nhi milti calling to h nhi h customer call or lo mail krte rho usse kuch hota nhi h 15 din ho gye parcel bheje hue uska koi update nhi h or na delivery Hui h uski kaha h kaha nhi PTA nhi chutiya company h yaha kaam krne vale bss haram ki salary khate h koi bhi penal Lelo lekin ye itni gandi service deti h pucho Mt 2 Kodi ki aukat nhi h kaam krne ki PTA nhi kisne market me le liya essi company band ho jaye to better h

Pathetic service. They dont deliver in time. Customer care number is never reachable. No updates been shared on parcel status.

Worst service, do not update proper status of the delivery. They do not handle the product well and they keep on saying lies that the order will be delivered today and later they damage the product and cancel the delivery and the customer service is useless including the manager... Worst service... I don't know why big companies like Amazon and flipkart use their service..

Very bad and poor service

Curiour boy online payment ke liye nhi bol Raha tha.. cash payment me change nhi de Raha tha... behaviour bahot bad tha..acche se baat krne ke liye bola to sunane laga apke noukar nhi hai krke...

I would rated no star......worst service. Please dont use this courier service. I am a seller in meesho, i got 5 orders cancelled due to their worst service. I strongly recommend not to use this Ecom service. Rude behaviour. I am going to give full negative reviews in all the website for this courier service.

Worst service, huge delay in pickup and delivery.

My recent interactions with Ecom Express have been nothing short of a nightmare. As a seller, timely pickup of shipments is crucial to maintaining customer satisfaction and business success. Unfortunately, Ecom Express has consistently failed to meet even the most basic expectations.

The most glaring issue is their abysmal pickup service, with shipments often left waiting for 4-5, and sometimes up to 10 days before being collected. This unacceptable delay has resulted in numerous canceled orders, causing significant losses for my business. Despite raising this issue with their customer service team, I was met with indifference and unhelpful responses, with representatives deflecting responsibility and refusing to take meaningful action.

In addition to their unreliable pickup service, Ecom Express's customer support is shockingly inadequate. Instead of addressing concerns directly, they simply redirect customers to contact Shiprocket, further exacerbating the frustration and inconvenience.

In summary, my experience with Ecom Express has been nothing short of disastrous. Their failure to provide timely pickup and effective customer support has cost me valuable time and money. I strongly advise you not to rely on trust them, especially if you operate in areas like Ballia (Pincode: 277208). Save yourself the headache and find a more reliable shipping partner elsewhere.

Wish I could give negative rating. Always had poor experience with ecom. All are liars including the delivery person and no option to even connect with customer care. It will give you big nightmare. Please stay way

Ye company bohot galat karti hai logo ke sath jo order karo woh nahi aata hai sab galat order aata hai is company se koi bhi order mat karo ye logo ko loot rahi hai is company main kuchh bhi saman achha nahi hai logo ko chutiya bana Rahi hai company

Mera ek parcel last 15 days se unke yaha hai vo parcel vo log ne galat addresd par delivery kiya uske baad mene 2 baar address update karvaya but vo 3 time bhi vahi delivery karne gaya.
Koi call par thik se answer nahi deta Very Very Very Very Bad Service…

this is worse company to deal with they dont deliver goods at all with me it has happent 3 times also they dont have any customer care where you can contact directly. plese do not do any kind of businees with this company.

Worst company. Parcel at bhiwandi held for 6 days. Not delivered. Pathetic IVR mot able contact any person

Worst service. It’s been a month and they still dint deliver my parcel. No proper response also

They are worst. Their delivery agent Keshab Kumar Singh cancelled my order when I asked to reschedule . He said he will reschedule my order and asked for an OTP. Later it was brought to my attention that he instead cancelled it. Don’t trust them

Terrible service. I ordered 2 parcels from Zara. My phone was unreachable so he cancelled the order on the same day within 2 hrs of contacting me. Atleast big companies like Zara shouldn’t deliver with help of ecom express. I didn’t even tell the delivery boy to cancel the order. He cancelled it all by himself. I’m so disappointed. Now the clothes I ordered are not even in stock.
These delivery people don’t think twice before cancelling your order. You are unreachable so they will cancel order for their will.