Ecom Express Private Limited Reviews 

Worst courier, false information given by delivery boy. No call came, no person came and they put a remark that no one was found whereas my residence and office are at this address, where there is 24 hour availability. The consignment sent by the same sender after 4 days was received on the second day from another courier and they returned it. aak thoo. shame

They have literally the worst service .The tracking feature showed that the parcel arrived in my city on 5th May and after that they have stopped updating the tracking page ... Since then no response and update about the parcel it's 10 may now and still no response ... Customer care is also useless and shit ...

Not happy with ur delivery ecom express..agent has mention fake reason as I have been contacted with him he told me that he is not going to deliver today as he is going for marriage ceremony..

Very bad service from ecom express. My product was reached at my nearest place but their delivery boy couldn’t deliver it even after 3 days. Delivery agent didn’t even bothered to call me at the day of delivery. My home is located facing main road. Other e-commerce site delivery agent dont even need to call me for finding the address, i have received 100s of orders till now on same address without any issues. Why ecom express couldn’t deliver even after 3 days. They looks to be very irresponsible.

Ecom express telling blatant lies on their websites and trying to steal my order from deodap.
LIE IS
STSTUS CUSTOMER NOT AVAILABLE AT THIS ADDRESS.
It is called ndr that is non delivery report. After two days delay they again make the same LIE and status as ndr. Finally with coordination i make my order sent back that is rto means return to origin. I am waiting for refund.

AWB # 410022270190
Item dispatched by ICICI Bank reward scheme.
To be delivered at NOIDA
Arrived at NOIDA centre on 26th April, as per tracking data.
Not delivered even after 3 days.
Upon calling, the response was "ladka nahi hai, ladka chutti pe hai".
I wonder what kind of courier company is this who cannot deliver if they have delivery boys on leave.
Shame to them, but more shame to ICICI Bank who use this worthless delivery partner to deliver rewards to their loyal customers under loyalty scheme
Some way to reward loyalty, really !!

Does not deserve even one star. Unreliable, irresponsible courier service. Delivery was delayed by 4 days. Still not received. Poor service and inappropriate behaviour. They were not responding to my call.
Dissatisfied my your service.
If you are keeping this attitude no wonder wait for the downfall.

I had a very disappointing experience with the delivery boy. He was rude, showed no basic courtesy, and spoke in an arrogant manner. On top of that, he demanded extra money, which was completely unreasonable. Such behavior is unacceptable and reflects poorly on the service. I hope necessary action is taken to ensure this doesn’t happen again.

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Misbehaving delivery agent, not caring about someone's urgency. Product is near by me still not deliveing and delaying deliberately. Very unprofessional and careless agent

Delivered very slow

The worst courier company. Don't share any courier with them

poor service

does not come to pickup return, says customer cancelled. Once they came, but seeing how heavy the item was, they made some excuse and cancelled.

Horrible service and their automated customer call is pathetic. There is no was any assistant comes on call. They don't share delivery boy number. The delivery boy never rang my bell Nthg and claimed I ma unavailable. Horrible horrible service while I am at home only the whole day.

Service is not good and not in time . field excutive behaviour is not good

Fraud and misleading courier company. This company's delivery boy keep telling lies and never visit to pickup or deliver the product and keep delaying the service. They will pick your call just for the 1st time as you are unknown and then they will never pick your call and we as a customer always keep getting message that attempt to deliver or pick up has failed.

The Product was supposed to be delivered on 3rd April 2025 and it’s 11th April they did not delievered the Product. I had to find out the Hub and went to the Hub to collect the Product.
Very Bad Service.

Worst delivery service
Please avoid this service for your business or else the product rating will go down

We ordered a product at Flipkart.They gave the item to Ecom express.When we received item that the item was damaged.

I ordered a product from myntra. They had ecom as their delivery agent. Ecom delivery man was very rude. He refused to give the package at the said location. When i asked him to deliver at the said location,he threatened not to deliver remaining products and he would return it. He was saying that they didnt extend their service to our location. Then i doubt how they accepted my order clearly knowing the location. Now i fear that we wont receive the remaining orders. It was part of wedding errands. Already things are hectic and the delivery man makes it extremely difficult. It was highly unacceptable behaviour.