Eldercare Solutions Ltd Reviews 

I contacted Eldercare as I had come across their details on a Council website just to check if I was doing all I could to help my mum who had recently moved into a care home as self- funder. I got through to adviser immediately and she was able to give me extremely helpful advice from the start about the benefits of annuitising mum’s income enabling her to maintain the rest of her capital. The report and quotes received were clear and explained relative benefits and tax implications. They took time to speak to me and answer all my questions. It was a first class independent service from experts in later life finances. I wouldn’t hesitate in recommending them and wish I had known about their work sooner as it would have spared me much anxiety about mum’s future.

I was a complete novice in the world of care packages. Eldercare were helpful every step of the way, offering unbiased and professional help in a friendly manner. Big thank you to Tracy, Nicky and Roger. When your dealing with loved ones finances you want a company you can trust. Can highly recommend Eldercare.

We had not heard of this product before but the care home that my aunt went into suggested it as a potential, alternate way to fund my aunt's long term care. After investigation and fantastic, measured, professional advice from the Eldercare consultants (with no pressure) it seemed an obvious way to fund my aunt's long term care to ensure she is safe and happy no matter what else happens. As a family, we were assisted every step of the way and feel very confident that we were offered best market products in terms of suitability and cost. Of course, it's not inexpensive and not right for everyone - but for the right circumstances like ours this makes absolute sense to ensure long term security.

We found a brochure from Eldercare in the Information Pack provided by my 96 year old mother-in-law's residential care home. Before this we had calculated that her assets, savings, state pension and higher rate attendance allowance would cover her for about 9 years in a nice, upmarket residential care home in Surrey. Tracy, Nicky and Roger at Eldercare were very helpful in explaining the features, benefits and drawbacks of Care Fees Annuities. They obtained 4 quotes for both immediate and deferred annuities and from these we chose a 2 year deferred option with a 5% annual price inflation adjustment. The end result is that for the cost of about 3 years' worth of the care home fees, my mother-in-laws care home fees will be covered for as long as they are needed. Peace of mind all round

I was put in touch with Eldercare by the care home my mother was going into. Ever since the first contact they have been efficient, and ensured we got the best deal on offer. I checked with my normal Financial Advisor, who wasn't regulated for advice on these products, but said that even if he was there was nothing he could add. Their process and advice was spot on.

As others have said they were not pushy nor were they trying to steer us in any particular direction, but only provided good solid advice.

Happy to recommend them to anybody, and I wonder why more people don't go down this route in order to safeguard any assets their loved ones may have.

Elder Care Solutions gave excellent service and I can highly recommend them. They gave me sound and impartial advice about whether the purchase of a care fees annuity was right for my mother's circumstances and explained this clearly and straighforwardly which was a great help to me. They also talked through the various options available and explained the process and how it works in a way which was also very helpful and helped me to "see the wood for the trees" when decidingabout placing my mother in residential care. They obtained a number of quotes for me andtalked me through the pros and cons of each offer in a way that made it easier for me to make a deicison and again talked me thorugh the various options. They listened while I explained my thinking and my concerns and were able to respond to these in a friendly and accessible way, advising me n what further information that i needed to gather from the care home in order to make an informed decision. Having identified a suitable option, they were able to negotiate a substantial discount on the quoted premium. The staff are friendly, professional and knowledgeable, and they made a difficult and strange process very much easier for me, and I am extremely happy with the service they provided.

I received independent professional advice from Nicky Cave, a qualified regulated adviser who is also SOLLA Accredited (Society of Later Life Advisers). This is what all financial advice should be like and enabled me to purchase a care plan annuity on behalf of my aunt.
Very helpful, with detailed knowledge on care fees funding and able to clearly explain the key points. Provided a detailed well informed report applicable to my situation including current state support funding that answered all my questions and gave me confidence to make the right decision.
No unnecessary contact but communicated with me all the way, courteous, thorough, efficient, caring and friendly. No hesitation in recommending Nicky Cave and her team. It’s not easy being both professional and friendly but all at Eldercare does this with distinction. Many Thanks.

Eldercare provided a high standard of advice and support throughout the process of deciding how best to fund my father's ongoing care. A number of options were examined and Tracy did an excellent job in explaining the pros and cons of these and obtaining multiple quotations for a Deferred Care Needs Annuity. As a result I feel we were able to obtain the best overall solution for our specific situation.

When my uncle was taken into care with dementia we were thrown into a completely unknown world. Eldercare were most helpful right from our first contact, explaining clearly the options to fund his care. They provided regular updates by phone and email during the process of getting quotes for a Care Fees Annuity, and once we had decided to proceed, everything ran smoothly with the minimum input at our end. Our thanks to Tracy and Nicky for their expert and professional help.

Thank you very much to Eldercare for such good advice and friendly support. It is not easy to understand the options for elderly care funding but Michael's guidance has been fantastic. Based on my experience, I would recommend Eldercare to anyone looking to secure care home funding or just wanting to explore the options.

I would highly recommend Eldercare, who have provided my Mother and me with a first-class and very professional service. Special thanks go to Michael and Tracy for all their help and advice throughout the process of financing mum's residential care in the most cost-effective way. A Care Annuity buys peace of mind and 'does what it says on the tin'!

Very happy to highly recommend Eldercare and Tracy in particular. They made a complicated process easy to navigate and remained very approachable throughout. We are very happy with the outcome and that my Mother has the best possible arrangements in place to cover her care home costs. Many thanks !

I highly recommend Eldercare. They have very patiently and conscientiously walked me through the process of obtaining a care fees annuity on behalf of a relative suffering from dementia. The advice given was thorough and balanced and there is absolutely no sales pitch as such, just good advice. It would be hard to put a price on the peace of mind and confidence they have given me in my decision making.

Eldercare went to a great deal of trouble to give useful advice to my cousin and find the costs of a care fees annuity. Even though we did not follow that route in the end, their advice was invaluable. We fully intend to go back to them should my cousin's circumstances change.

Roger

Tracy and Nicky at Eldercare could not have been more helpful. Their report, based on our detailed information, made a clear recommendation. All through the process Eldercare responded quickly and informatively to our enquiries. I would thoroughly recommend their services, when planning financially for care home fees.

Eldercare Solutions were recommended to me soon after my mother, at very short notice, went into temporary respite care following a series of bad falls. It was a sudden & traumatic experience for the family as it quickly became clear that she could no longer live independently, so respite immediately became residential care. The financial implications of care home fees were very considerable indeed. Eldercare Solutions provided us with a Care Fees Funding Report customised around my mothers age & financial circumstances, with three possible funding strategy options. We felt that a Deferred Care Fees Annuity on the quotation provided was potentially suitable, and Tracy at Eldercare put in much time & effort responding to my myriad questions and requests for a variety of escalation options. In the end, we felt that an annuity was not going to be in our best interests given my mother's age and circumstances, but arriving at that most difficult decision was very much informed by Eldercare's expertise. I was not put under any pressure to accept the annuity offer; to the contrary, Tracy emphasised throughout that if I didn't feel my mind to be at rest with the financial solution offered, it wouldn't be doing what its most intended to do: to bring peace of mind to the annuitant and the family. I would recommend Eldercare Solutions to anyone thinking about how to fund care fees and obtaining a range of strategies and quotations. They know the care fees market. And, importantly, they understand the dilemma facing you. Highly recommended.

We were looking at ways to fund our mother’s care home fees and a friend recommended Eldercare. We dealt mainly with Nicky, Tracy and Roger and were very happy with the comprehensive and efficient service provided which enabled us to select a care plan that exactly suited our needs. I would not hesitate to recommend Eldercare to anyone looking into financing care home fees.

I found Eldercare Solutions extremely professional, informative and helpful. I dealt with Tracy who always responded quickly and kept me informed along the way.
I was very pleased with the negotiation that was done on my behalf and always felt they were acting in my best interests. I would have no hesitation in recommending Eldercare.

From the moment I filled the Care Fees Annuity Calculator to give me an idea of the cost involved in purchasing an annuity, Eldercare couldn't have been any more helpful. Estimates from the calculator were reassuringly accurate. They guided me throughout the process and answered all of the many questions I came up with. They helped make what could have been a very stressful purchase almost bearable. Thank you.

Tracy at Eldercare Solutions has been really helpful over the past few months, as my brothers and I have been working out what to about an annuity for our mum. She has provided quotes and answered all our "many" questions quickly and knowledgeably, without applying any pressure for a sale. We've decided not purchase the annuity at the moment, but Tracy has been so understanding and has provided such excellent guidance, we really feel as though we've been able to make an informed decision. Thanks, Tracy.