After a terrible first experience with this company I am impressed with my second time. Gemma spoke to me like a human being with sensitivity and understanding of previous issues. She assured me the l... Toon meer
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Lees wat reviewers zeggen
Plain and simple. This company is fraudulent. DO NOT ORDER anything with them, they've kept my money and sent nothing. It's been 3 months and now they ignore emails. Avoid
I had a frustrating experience initially where I felt I was not kept updated of matters and where my delivery was delayed although I paid extra. Since then Joseph from Elite Drinks called me, resolved... Toon meer
No shipping updates and sent wrong mixers without information about the substitution, ordered 3 slimline tonics, got 2 full sugar ones and a bunch of small bottles of full sugar lemon tonic. This is n... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Elitedrinks.com is an online spirits store that sells exclusive alcoholic beverages. We sell spirits, champagnes, proseccos, liqueurs and so much more. Bottles only exclusive and available here
Contactgegevens
85 Great Portland Street, First Floor, W1W 7LT, London, Verenigd Koninkrijk
- 0333 335 5495
- info@elitedrinks.com
- elitedrinks.com
Very poor communication
Still haven't received my drinks order, still haven't had a reply from my emails, still had no communication, still been unable to contact them via phone.
Go elsewhere for your drink.
23 maart 2023
this must be the worst company ive ever…
this must be the worst company ive ever used ..ive ordered twice with this company i ordered for an xmas present and paid the extra to get it here and it arrived eventually in january no offer to refund the extra delivery fee ..like a fool ive ordered again and paid the extra for quicker delivery and still waiting..the phone number is dead ..and the website is down..no hint of despach avoid this very poor company.. once i can get the order cancelled with klarna ..never use again..cowboys
23 maart 2023
Review zonder uitnodiging
Never even got my order
Never even got my order. Ordered on the Monday for next day delivery, hadn’t arrived a week later. Don’t buy birthday gifts from here😂
13 maart 2023
DO NOT BOTHER
No communication about delivery
No response from cust svc emails
Order delayed AT LEAST 12 days
STILL HAVE NOT RECEIVED ITEM
No idea when to expect it
Horrible google reviews, shoulda checked first.
NEVER AGAIN
16 maart 2023
No order even received
No order even received. Absolutely shocking service considering it’s ‘supposed’ to take 2-3 days
20 maart 2023
Order not received
Order not received. No reply to emails . Phone number not working. Order 28th February....still not received. No confirmation email to tell me that it's been shipped.
17 maart 2023
What a scam of a company
What a scam of a company. Placed an order over a week ago. Paid extra for early delivery. Still yet to receive any communication. Sent over 10 emails, messages- I have been blocked from their Facebook account. As they do not like negative comments being written. Disgusting. STAY AWAY FROM THIS COMPANY!!!!!!! I will be going further with this.
16 maart 2023
Review zonder uitnodiging
After waiting almost 2 weeks for my…
After waiting almost 2 weeks for my order, I emailed to find out where it was. I received a response to apologise and say they would issue me a refund, that was 3 weeks ago and I’m still waiting and no one is responding to my emails!
7 februari 2023
I have no confirmation of order and i…
I have no confirmation of order and i ordered over week agao
8 maart 2023
I have placed and order on Mar 2 but I…
I have placed and order on Mar 2 but I have not received the shipping details yet for almost 2 weeks and the order has not been delivered. I have sent couple of emails without any response and I am not able to get through on call either
13 maart 2023
Disgrace of a company
Disgrace of a company, no delivery no reply to emails or messages . Blocked on social media for writing a bad review . Keep uploading to their Facebook page but can't reply to genuine people who have placed orders
27 februari 2023
Review zonder uitnodiging
Poor customer service …
Wrong times sent no one has responded to my emails or messages
Will never order from here again
5 februari 2023
Still waiting for my order which was…
Still waiting for my order which was placed on the 22nd February and I’ve emailed and still morning ??
22 februari 2023
Specifically ordered these items in a…
Specifically ordered these items in a week in advance to ensure they were here in the delivery time! Still not arrived and even when I emailed to check where my item was I had no response! Can I ask what’s the point in paying £4.99 extra for delivery and it still doesn’t show up on time! Not happy and won’t be using your site again.
24 februari 2023
Dispatched very late after I paid for…
Dispatched very late after I paid for 2-3 day delivery. No customer service whatsoever. Wouldn't shop with the company again
9 februari 2023
Ive not had an order confirmation no…
Ive not had an order confirmation no estimate of time when my order will arrive, ive emailed no reply, ive called phone line is always busy and no one picked up the online chat and still dont know when my order will arrive
9 februari 2023
Great I'm with service
8 februari 2023
Bought and didnt hear anything for a…
Bought and didnt hear anything for a week. Ended up being a 'massive delay' with my order. refund ongoing.
23 januari 2023
Horrible company
Horrible company. Ordered a product and paid for 2-3 days delivery. It was over a week before it was dispatched. The company doesn’t answer any messages - I tried email, the live chat repeatedly, Twitter and nothing was answered and the phone line doesn’t connect to anything. Not going to get my order in time, paid for a delivery service that was clearly not used and no one will speak to me. Avoid this company at ALL COSTS
31 januari 2023
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