Elite Koi Reviews 629

Always give great knowledgeable service 😊

Knowing everything will be fine having dealt with the brilliant Elite Koi Team on previous occasions, they carry out their duties with attention to detail at every point.

Elite Koi truly lives up to its name. The quality of their koi is absolutely top-tier — healthy, beautifully marked, and well cared for. You can tell they’re passionate about what they do and really know their stuff.

The team is friendly, knowledgeable, and always willing to offer expert advice, whether you're a beginner or an experienced hobbyist. Their setup is clean and professional, and the koi are displayed in excellent conditions.

Every visit or online purchase has been smooth and reliable. Shipping is handled with great care, and their customer service is second to none.

Highly recommended for anyone looking to source high-quality Japanese koi with confidence. Elite Koi is a standout in the UK koi scene.

One of my items was out of stock but they contacted me straight away and advised it would be in the following week which I was happy to wait, turned up within the time discussed. Overall happy with the product and service.

Excellent products at good prices. Fast delivery

I travel 1 hour down the road to get to elite koi and I can’t fault them in any way. Excellent customer service and everyone is very knowledgable. The quality of all products is top notch and always well stocked with everything I have needed. And always offered a cheeky bit of discount which makes the journey well worth it.

Needed help as my fish were poorly they advised me to bring a fish in to so a scrape and then advised me what next steps and treatment was needed they are always helpful when I ring for advice would definitely recommend Elite koi staff are very helpful and friendly

Great service 👍excellent dealers, really nice friendly people ..The team at Elite Koi go above and beyond

Great service and some cracking Koi on sale

Very Very helpful took time out to answer all my questions and some of the best koi I have seen in many years

Had everything that i needed and at a fair price, so well pleased with them

5 stars very fendly and all ways willing to help

Great service from Elite Koi
Would recommend

Have made multiple purchases form elite koi and they are brilliant had a an issue with 1 item that was clearly a manufacture fault but they was straight on it and got a replacement sent put straight away. Fantastic service from a quality team

Went for some pond building bits, very helpful and friendly great service will definitely go back when my pond is finished

Brilliant service as always great fish great price . Delivered with efficiency no fuss. Always there when you need help advice or fish

Very helpful people and great knowledge

As a new Elite Koi customer, this year and new to purchasing koi. I can honestly say I never met a group of people in a business that treats you as a friend. I have been made to feel very welcome. Even feel at home. The kettle is on the minute you walk through the door. The kio fish are absolutely beautiful, and I have fallen in love with many. It is very rare I walk away without a new fish to add to my collection. The advice and recommendations for looking after your fish and your pond is outstanding. And I have to say I find myself going every other week just to have a chat and a cuppa. And the auctions every week have me glue to my seat and sitting on my hands trying not to bid. But as any koi lover will know, when you fall in love. You just got to have it. Haha. Thank you Elite koi team for making me so welcome and allowing me to join a great group of people who all have a love for the beautiful Koi.