I really like my earrings, great quality and comfortable. The customer service is very good too - they replied quickly and genuinely tried to help. I can't wear these earrings constantly though, I h... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Received necklace in good time, beautifully packaged, looks good quality. Giving as a gift to someone who wanted something pretty that they could wear everyday doing everything and lasts but not be to... Toon meer
Bedrijf heeft geantwoord
My necklace arrived quickly and is of good quality and very pretty. I have had skin problems with other jewellery in the past, but none whatsoever with this piece as it is hypoallergenic. I will defin... Toon meer
Bedrijf heeft geantwoord
Amazing brand, gorgeous jewellery. I've bought so many gifts here, for myself and friends, and keep coming back. Love supporting a female founded, small business too!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx
Contactgegevens
bluebell manor, marish lane, UB95DL, higher denham, Verenigd Koninkrijk
- hello@elkandbloom.com
- elkandbloom.com
4,5
Uitstekend
338 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Nice item package a bit dissapointing
Nice item thought package would
Have been more special
Thank you
9 april 2025
Review zonder uitnodiging
Antwoord van Elk & Bloom
Thankyou so much for your order and review! We're so glad you love the item but so sorry to hear you've not had the best experience with the packaging and we'd love to talk to you to improve this. Could you drop us an email at hello@elkandbloom.com and we can look into this? Love E&B xx
Love this chain
Love this chain! Great quality, and it feels durable. Exactly what I was hoping for definitely worth the purchase!
8 april 2025
Antwoord van Elk & Bloom
Thank you so much for your review. It really does mean the world to us! Love the E&B team xx
Poor quality
Poor quality, high toll taxes and promo codes did not work. Customer service did not respond back after first answer.
1 april 2025
Antwoord van Elk & Bloom
Hey Sven - I really am so sorry to hear that you didn't have a good experience with us. I have reached out to you via email and hope that you will get in touch with us so that we can make your experience with us better! Look forward to hearing back from you soon. xx
The best customer experience I have ever received!
Scrolling through Instagram late the other night, I come across a beautiful necklace on the Elk and Blooms page, I immediately hunt for it on their website to no avail! I pop them a little comment as I have been looking for something like this forever, and to my surprise a few hours later they have asked me to get in touch to send out… the newest design necklaces not even on their website. Dominique was amazing and even let me use my discount, sent it in a lovely complementary gift box and got it posted that day! I am over the moon and feel so privileged! The best customer experience I have ever received and will definitely be shopping with them again. Highly recommended. ⭐ ⭐️⭐️⭐️⭐️
8 april 2025
Review zonder uitnodiging
Antwoord van Elk & Bloom
Aww this has made our day! 🥹 We're so glad you love it and honestly, your message meant the world. Thank you for the kind words and support, it really does mean everything to us! Can’t wait to see how you style your new necklace 💛
Love, Elk & Bloom xx
I ordered two necklaces
I ordered two necklaces, but only one arrived. To this day, I haven’t received a refund or any response to my emails. Not recommended!
18 maart 2025
Antwoord van Elk & Bloom
Thank you for your review - we're so sorry to hear you've not had the best experience with us and we'll certainly get this sorted for you.
We've checked all our emails and can't seem to find any messages between us, but we've also just reached out to you now - so that we can make sure your order hasn't gone missing! Hopefully this comes though - please do get in touch with us and we'll make sure your order is with you! Love E&B xx
Bloomin’ lovely!
Great customer service, really prompt and helpful. The jewellery arrived quickly and was beautifully packaged. Lovely quality too and not expensive. Can’t praise Elk&Bloom enough.
26 maart 2025
Antwoord van Elk & Bloom
Thank you so much for your review! It really does mean the world to us. Love E&B xx
Antwoord van Elk & Bloom
Thank you so much for your review! It really does mean the world to us. Love E&B xx
Hidden VAT costs on delivery
Ordered a chain to Ireland that cost €86
When it arrived I had to pay €25 in VAT + Fees. This was not clear or shown when checking out. I didn't get any discount ordering to Ireland, does this mean I paid UK VAT and IRE VAT??
UPDATE: they refunded me €3.5 on a €85 ordered after I had to pay an additional €25 that wasn't made clear that I would have to pay
28 maart 2025
Review zonder uitnodiging
Antwoord van Elk & Bloom
I'm so sorry to hear about the unexpected fees on your order. I completely understand how frustrating that must have been, and I really appreciate you letting us know.
We’d love to look into this further for you. Could you please reach out to me directly at hello@elkandbloom.com - That way, I can get a few more details and see how we can make this right.
Thank you so much for your patience — I’m here to help and will do everything I can to resolve this for you.
Looking forward to hearing from you soon.
Elk & Bloom xx
So glad I came across this company…
So glad I came across this company whilst searching online for a necklace for my daughter. Easy to navigate, to order and brilliant communication to inform the status of my order etc. When the item arrived it was really beautifully packaged. It was a very personal service throughout and as a customer I would certainly not hesitate to order from this company again.
11 maart 2025
Antwoord van Elk & Bloom
Thank you so much for your review! It really does mean the world to us! Love Elk & Bloom xx
Beautiful, elegant and original necklace
I am very happy with the beautiful, not "run of the mill" necklace I bought from Elk & Bloom. Ordering and delivery was easy and the packaging was fantastic, especially great if you are gifting - although, on this occasion, I was gifting myself! Definitely a place to look for future purchases if you want something different and original.
18 maart 2025
Antwoord van Elk & Bloom
Thank you so much for your kind words! 💛 Your support means the world to us, and we're so glad you’re happy with your jewellery. Hearing feedback like yours truly makes our day!
Wonderful range of classy jewellery
Wonderful range of classy jewellery
Really easy to order and a lovely personal touch through the whole process
Highly recommend
18 maart 2025
Antwoord van Elk & Bloom
Thank you so much for your lovely review! 💛 It means the world to us to hear that you’re happy with your jewellery. Your support truly brightens our day!
Great company
12 maart 2025
Antwoord van Elk & Bloom
Thank you so much for your lovely review - this means the world to us and we're so glad you love it! Love E&B xx
Antwoord van Elk & Bloom
Thank you so much for your lovely review - this means the world to us and we're so glad you love it! Please do reach out to hello@elkandbloom.com if there is absolutely anything else we can do to make this a 5* experience for you. Love E&B xx
Antwoord van Elk & Bloom
Thank you so much for your lovely review - this means the world to us and we're so glad you love it! Love E&B xx
Excellent service
Excellent service, the product was not right for me and they meet quickly responded to arrange a return. Glad to support a small business.
5 februari 2025
Antwoord van Elk & Bloom
Thank you so much for your lovely review - this means the world to us and we're so glad you love it! Love E&B xx
Antwoord van Elk & Bloom
Thank you so much for your lovely review - this means the world to us and we're so glad you love it! Love E&B xx
I received the item and it was packaged…
I received the item and it was packaged very well.i haven't given it to my daughter in law yet .
7 februari 2025
Antwoord van Elk & Bloom
Thank you so much for your lovely review - this means the world to us and we're so glad you love it! Love E&B xx
Great experience and beautiful product.
Great experience and beautiful product.
The owner follows up with avery nice and warm message too.
14 januari 2025
Antwoord van Elk & Bloom
Thank you so much for your lovely review - this means the world to us and we're so glad you love it! Love E&B xx
Antwoord van Elk & Bloom
Thank you so much for your lovely review - this means the world to us and we're so glad you love it! Love E&B xx
Love jewellery and good service
21 januari 2025
Antwoord van Elk & Bloom
Thank you so much for your review. Your opinion really does mean the world to me! Love Elk & Bloom xx
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