Been waiting to purchase for a while! Cushions look and feel lovely but like others have said below... there is a really strange smell!! I don't want to return as they complete the look I'm after and... Toon meer
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Great customer service and lovely products. I bought and paid for my items, forgetting I wanted to order some other cushions. I emailed quickly, and wihin a few hours, Olivia responded and happily mer... Toon meer
I am flabbergasted at the quality of the items I bought. They are absolutely gorgeous and look so expensive - I mean they are not cheap but seriously worth every penny. Super fast shipping too. I am e... Toon meer
The whole process was so easy and straight forward from ordering to receiving my order within 24 hours. We absolutely love the mocha combination set that I ordered. They have completely changed the... Toon meer
Bedrijfsgegevens
- Decoratie- en interieurwinkel
- Bedwinkel
- Slaapkamermeubilair winkel
- Meubelwinkel
- Woonwinkel
- Woonkamermeubilairwinkel
Geschreven door het bedrijf
Founded in 2021 by the visionary Annie Johnson, Ellenvale Interiors stands as a beacon of style and sophistication in the realm of soft furnishings. The inception of this online store was not just a business venture for Annie; it was a passion project driven by a desire to blend the timeless charm of English country designs with the modern aesthetics of today. The dedication to creating a seamless and enjoyable shopping experience led to the establishment of Ellenvale Interiors as a go-to destination for those seeking the latest trends in interior design.
Contactgegevens
4A Broom Business Park, S41 9QG, Chesterfield, Verenigd Koninkrijk
- admin@ellenvaleinteriors.com
- ellenvaleinteriors.com
Soft furnishings for all homes...
4,6
Uitstekend
490 reviews
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Ellenvale Interiors
Thank you for your lovely review Emily. We are so glad to hear you were happy with the service and quality of products.
Team Ellenvale xx
Very hard to contact to cancel an order…
Very hard to contact to cancel an order quickly
27 oktober 2025
Review zonder uitnodiging
Antwoord van Ellenvale Interiors
Hi Donna,
Thank you for reaching out. We can see that your email was sent on Saturday morning. Please note that our customer service team operates Monday to Friday and will always aim to respond within 24 hours during those business days.
As orders are processed immediately through our warehouse team, we’re unfortunately unable to accept cancellations once an order has been placed.
We appreciate your understanding.
Many thanks.
LIE TO CUSTOMERS - POLYESTER CHEAP COVERS
The quality is really cheap, and they lie in their descriptions. None of the materials are actually 100% cotton, I took them to an actual accredited store who could check the fabric and confirmed it was polyester. STOP lying to your customers and get trained in customer services pls
13 oktober 2025
Review zonder uitnodiging
Antwoord van Ellenvale Interiors
Hi Ivy I.
We take all feedback seriously, though we are concerned to read your comments, after checking our records, we have no order or correspondence under your name. We would therefore urge you to contact us directly at customerservice@ellenvaleinteriors.com so we can investigate this matter fully.
Ellenvale Interiors is an accredited business with many years of experience and product knowledge in the home interiors industry. All of our items undergo extensive quality and material testing, ensuring they meet the high standards our customers expect, a process that many others in the industry unfortunately do not follow.
We stand by the accuracy of our product descriptions and the quality of our fabrics. If you do have genuine concerns or evidence relating to a specific order, please reach out so we can review it properly.
Kind regards,
The Ellenvale Interiors Team
Such good quality cushion covers and…
Such good quality cushion covers and inserts, the cushions are so soft they feel like a cloud I couldn’t recommend more! The patterns are so cute and no pilling issues on the cushion covers either very happy with my purchase 😊
9 oktober 2025
Antwoord van Ellenvale Interiors
Thanks for your lovely review Tegan. We are thrilled to hear that you're happy with the quality of your cushions.
Team Ellenvale xx
Happy customer!
The choice of products is what first attracted me to this brand. There’s nothing like them on the high street or you need to pay an absolute fortune from Etsy. The three different styles of cushion covers Ive chose fit elegantly into my bedroom and when the products arrived the quality was far better than I expected. The sizes are accurate and fitted my 6 cushions perfectly. Will definitely buy from you again as they are great value for money considering they were exactly what I was looking for at an affordable price. Arrived promptly and packaged well. Very happy customer.
6 oktober 2025
Antwoord van Ellenvale Interiors
Thank you for such a great review Rebecca.
I am thrilled to hear that you loved our wide selection of cushions, as well as the quality and speedy delivery. We can't wait to see what else you order.
Team Ellenvale xx
Excellent quality fantastic prices
Excellent quality fantastic prices. A beautiful bedspread that's looks triple the price. Thank you Ellenvale. 😊
6 oktober 2025
Antwoord van Ellenvale Interiors
Thank you for the fabulous review Heather.
We really appreciate your feedback and are glad to hear that you loved the quality of the products.
Team Ellenvale xx
Love love love!
LOVE my cushions from Ellenvale. I have five now - three cover-only and two with a cushion pad - and the quality is excellent. Love that you can easily just buy a cover so the cushion pads I already have can be reused. I love the designs and I especially love the suggested pairings on the site. My sofa looks so sofisticated now! 😁 Also dispatch and delivery were super quick!
9 oktober 2025
Antwoord van Ellenvale Interiors
Thank you for the fab review Eleanor.
We are thrilled to hear that you love the quality of the items and find the site easy to shop on. Thank you for your ongoing custom.
Team Ellenvale xx
Antwoord van Ellenvale Interiors
We are thrilled to hear that you love your cushions! Thank you for taking the time to leave a review.
Team Ellenvale xx
Gorgeous quality and fast delivery
2 oktober 2025
Antwoord van Ellenvale Interiors
Thanks Jude for the lovely review. We are happy to hear that you loved the quality and fast delivery.
Team Ellenvale xx
Antwoord van Ellenvale Interiors
Thanks for the lovely review! We are happy to hear that you love the quality of the cushions for the value.
Team Ellenvale xx
Antwoord van Ellenvale Interiors
Thanks for the fab review Nicole.
We are glad you liked the quality of the products and fast delivery xx
Great customer service- friendly
Great customer service- friendly, professional and quick! Loved the experience and items I purchased are great quality.
6 oktober 2025
Antwoord van Ellenvale Interiors
Thank you for the lovely review Karolina. We are happy to hear that you were happy with the customer service received & the quality of the items.
Team Ellenvale xx
Expensive returns delivery (you pay…
Expensive returns delivery (you pay both ways which is a bit of a shame). Can’t return sale items, also a bit of a shame as it’s not easy to tell online if you’ll like something so I’m about £30 down in non return items. I knew I couldn’t return beforehand and risked it - shouldn’t have. Linen covers don’t have zips which I wasn’t aware of and am not a fan of (customer services did explain once I raised it but would be good for it to be explained on listing. Not yet received refund but returned on Saturday so a bit slow on that front too. Bit disappointed all round - found that all items looked better online than in real life. Quick delivery though and good communication as positives.
1 oktober 2025
Antwoord van Ellenvale Interiors
Hi Emily.
Thank you for taking the time to leave your feedback, we really appreciate you sharing your experience.
As a small business, we do our best to keep our prices competitive while maintaining the quality and service our customers expect. Unfortunately, we aren’t able to cover return postage costs, especially for larger parcels, as this would significantly impact our ability to offer fair pricing across our range. However, we do provide a dedicated returns portal to help simplify the process and absorb part of the cost on behalf of our customers.
Refunds are processed promptly once items reach our warehouse, but there can sometimes be a short delay depending on courier delivery times. Please rest assured this is being handled as quickly as possible and always within 48 hours of landing in our warehouse.
We’re pleased to hear you were happy with the delivery speed and communication, and we truly appreciate your support of our small business.
Antwoord van Ellenvale Interiors
Thank you for the lovely review Janice. We are happy to hear that you were happy with the customer service & quick delivery.
Team Ellenvale xx
The perfect final touch
Gorgeous well made cushions that are the perfect finishing touch to my bedroom. Delivery was quick and easy, no complaints
30 september 2025
Antwoord van Ellenvale Interiors
Thank you for the review! We are glad to hear that you're happy with the quality of the cushions & fast delivery.
Team Ellenvale xx
I am in love with my throw
I am in love with my throw, it’s my new TikTok show and tell background 🤭
I just wished it came with matching pillow cases
30 september 2025
Antwoord van Ellenvale Interiors
Thanks for the lovely feedback Roslyne. Which throw was it? We may be able to develop matching pillows !!
Team Ellenvale xx
Antwoord van Ellenvale Interiors
Thanks for the fab review Ella.
We are glad you had a 10/10 experience. We can't wait to see what else you order.
Team Ellenvale xx
Antwoord van Ellenvale Interiors
Thank you for the lovely feedback Stephen!
Team Ellenvale
Beautiful cushions with exceptional…
Beautiful cushions with exceptional customer service and quick delivery
1 oktober 2025
Antwoord van Ellenvale Interiors
Thanks for the lovely review Elaine. We are thrilled to hear that you love your cushions and were happy with the customer service and fast delivery.
Team Ellenvale xx
Delivery came within 2 days and the…
Delivery came within 2 days and the cushions were as shown on the website. Can’t wait to order more!
1 oktober 2025
Antwoord van Ellenvale Interiors
Thanks for your lovely feedback. We are so glad that you loved your cushions, and can't wait to see what else you order.
Team Ellenvale xx
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