Enthuse Reviews 370

We've really appreciated Enthuse and their service to us, and that was exemplified as we wanted to change the organisation that donations were sent to recently. Rishika Bhalla was a huge help in giving us the directions we needed to make the transition as smooth as possible, going the extra mile to complete tasks for us to help the move. Thank you!

The team - Jared and Luke - could not have been nicer or more helpful. They are super quick to respond and helped get our fundraising campaign live quickly when others said they needed a lot more lead in time.

I have been working with Jared and the team for 12 months now. It was important to me as a smaller charity CEO to have a bespoke service to ensure success and that is exactly what Enthuse has provided.
Throughout the past year the platform itself has helped us raise over £12900 in donations that we would have not gained otherwise. It also didn't stop there - we have had consistent input from the team on areas of improvement and new updates to the system which has been a breath of fresh air.

Very quick response and helpful, Thanks to Danielle Taylor

Danielle Taylor helped me to make the changes to my account with very little fuss and very swift response to my request. very easy and friendly personal service for which I am very grateful.

Friendly service. Danielle Taylor was able to complete my request right away.

Was great, super quick, issue solved easily and very friendly (Danielle Taylor was who helped me)

Spoke with Rishika Bhalla who talked me through the setting up of our charity page and events. Explaining all the steps in detail

Danielle Taylor from Enthuse replied to my enquiry relating to my change of email address and made the update on my Account for me very promptly!

We have had the pleasure of working with Jared Monaghan from Enthuse for just over a year now. He has been a great support for our charity and is always there when needed. We were with a similar company last year and things did not go well. Thanks to Jared things have improved tremendously for us.

Great experience with Enthuse. I had a query that I submitted over the weekend. First thing Monday morning a wonderful lady called Danielle Taylor resolved it for me. Rare that you do not have to follow up on a query these days. Right first time. Well done

Rishika Bhalla was very prompt, and helpful to me. She proactively fixed a branding problem for us, going above and beyond to ensure the issue was resolved. Thank you!

Very friendly and efficient staff who fixed the issue quickly.

Rishika Bhalla was great at understanding what I needed help with and found a quick solution. Thank you!

I had a problem making a donation via my mobile and submitted a request to Enthuse Support for help. Danielle Taylor replied with advice about using a PC/laptop instead of a mobile and was able to confirm that no money had been taken. Problem was therefore quickly all resolved.

I had a small issue with accessing my fund raising page and Rachel Spanswick was able to provide a prompt and responsive response - getting me logged in immediately. Many thanks to Rachel - I really appreciate your speedy assistance on behalf of Enthuse!

Rishika Bhalla helped straight away with my problem excellent customer service thank you

Excellent service and support from Emma Smith and all at Enthuse! Prompt and helpful responses to all enquiries whilst setting up our account! Great team!

The customer care provided is excellent Jared has been amazing so far, and any inquiries are addressed promptly. Enthuse enhances our fundraising platform, making it more unique and consistent with our core branding, resulting in a streamlined product. The platform is user-friendly and easy to navigate. Additionally, they offer flexible packages, which is incredibly helpful for us as a small charity.

My experience in using Enthuse is so positive, their system is well laid out and super user friendly. I absolutely love that we can pre load supporter journeys ahead of events and set dates and times for emails to be sent. The team at Enthuse are super helpful and always there with additional support and ideas on how to maximise the impact of events and campaigns. I cannot recommend them enough!