Order number #37608 Hi. I've ordered from the website 2 chickens Gers Label Rouge Yellow Chicken 1.5kg I've received 2 chickens from Metro. I've deliberately ordered Gers because I wanted to... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great produce, tinned and fresh. Had a slight problem with a heavily dented tin, and received an immediate refund. Just received my first order of fresh food, which was well packaged with mini ice con... Toon meer
Very friendly customer service. The goods ordered arrived on time. I have been very impressed especially how well each single product was packaged. Not just very well protected from damages during tra... Toon meer
Bedrijf heeft geantwoord
Order number 24383 Ordered May 10th delivered on Friday May 16th. Website is easy to use, long best before dates and some lovely free items. Boxes packed properly and not overly stuffed so arrived i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kruidenier
- ook in
- Buurtsuper
Geschreven door het bedrijf
At Epicerie Corner, we bring France to your doorstep! As the UK’s largest and most affordable online French supermarket, we offer an unbeatable range of authentic French products—from everyday essentials to gourmet treats. Whether you’re craving saucisson, artisanal cheeses, or your favourite French pantry staples, you’ll find it here. Shop like you’re in France—without leaving the UK! 🇫🇷
Contactgegevens
Unit 2 Juno Way, SE149AG, London, Verenigd Koninkrijk
- epiceriecorner.co.uk
4,5
Uitstekend
360 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Terrible service
Terrible service. Wrong items in the order, items not in stock and incorrect quantities.
Called to ask to rectify and couldn’t they couldn’t care less - supposed refunds will take several days to process.
First and last time I’ll use them, suggest you learn from my mistakes.
6 november 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thanks for your feedback, Rod.
We’re truly sorry for your experience — this isn’t the level of service we strive to provide. It appears that 2 of the 22 items you ordered were unavailable, and we sincerely apologise for that. A refund has already been processed, and the funds should appear in your bank account shortly.
If you have any further questions or concerns, please don’t hesitate to reach out. Again, our apologies for the inconvenience caused.
Ordered Menguys roasted peanuts which…
Ordered Menguys roasted peanuts which we’ve bought in France on several occasions, and are delicious. Also looking for the kind of ham we had in Brittany, but were disappointed in our purchase. Very good service from the company, good communication and timely, well packed items. Thank you.
9 oktober 2025
Review zonder uitnodiging
So easy to order
So easy to order, the delivery was fast. All the items were packed really carefully, I had some butter and yoghurt and they came well packed and really cold. Good choice of products, definitely ordering again
30 september 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you so much for your wonderful feedback! We’re so glad to hear that your order arrived quickly and in perfect condition. Our team takes great care with packaging—especially for chilled items—so it’s lovely to know it made a difference. We really appreciate your support and can’t wait to serve you again soon!
First timer - will buy again!!!
Overall we had a great experience with this store. Although the one item was broken during transit, the managed to replace it quite quickly.
We will definitely buy again!
27 september 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thanks a lot for the five stars! We’re so glad to hear you had a great overall experience with us, and we appreciate your understanding about the damaged item. Our team always aims to resolve issues quickly, so we’re happy we could get a replacement to you without delay. We hope to serve you again soon!
I recommend
Ordering for the first time and I am very pleased with everything. The products arrived well-packed and in the best conditions even though I had ordered perishable products. Very tasty too. 😄 Will definitely order again, thank you!
17 oktober 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you so much for your kind words Loana! We’re pleased that your first order arrived in perfect condition and that you enjoyed the products. We truly appreciate your support and can’t wait to have you order with us again!
Delicious Pastilles de Vichy…
I had a desire for Pastilles de Vichy and Epicerie Corner delivered! Everything arrived in good time and was nicely packaged up. They are hard to find in the UK, so I was very pleased to be able to get them.
I also tried some Lutti Arlequin Candies which I thought were different flavours, but they are all pear drop flavour. That's on me! They were also perfectly delivered.
Thank you and I hope to shop here again :)
22 september 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you so much for your lovely message Catriona! We’re delighted to hear that your order arrived safely and that you enjoyed your experience with Epicerie Corner.
We truly appreciate your kind words and look forward to welcoming you back again soon1
Antwoord van Epicerie Corner
Thank you so much for the 5 stars Arif ! Glad you enjoyed our products and service, looking forward to prepare your next order !
Super
Super , bonne communication et bon service, bon mes monster munch sont arrivés tout cassés mais ç était le risque en livraison
2 oktober 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thanks for your kind feedback Sabrina! We're really sorry your Monster Munch arrived broken.
Please email us, and we’ll be happy to reship the packs.
Thanks for your understanding!
Excellent service with first rate…
Excellent service with first rate produce.
17 september 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you so much for your kind words Pamela! We're thrilled you enjoyed our service and products. Hope to see you again soon!
Vichi mints
Vichi mints! ...for my horse, only place I can get them in the uk at a reasonable price.
1 oktober 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Hi Sandra, thanks a lot for the 5 stars! We’re so glad you loved our products and look forward to getting your next order ready.
Amazing customer service
Amazing customer service. Great products atthe great Price. I can enjoy the French cuisine at home in the UK. 5 🌟
23 september 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Hi Anaïs, thank you so much for your wonderful feedback and 5 stars! We’re delighted that you’re enjoying our products. We look forward to offering you the same quality of service for your next order.
We were expecting a delivery by DHL on…
We were expecting a delivery by DHL on A Friday which then did not arrive until Monday so most of the contents were ruined. I told Epicerie and they quickly sent all the refrigerated items again! Wonderful service! As for DHL...
5 september 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Hi Maria, thank you so much for your understanding and for sharing your experience. We’re truly sorry about the delay with , but we’re delighted we could quickly resend your refrigerated items so you could enjoy them fresh. Your satisfaction means a lot to us, and we look forward to serving you again soon!
Good company
Good customer service but order let down by horrible courier.
They tried their best to mitigate courier's incompetence.
I will order again hoping we will have more choices of couriers in the future.
10 september 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thanks for your feedback Thierry. We’re sorry the courier let you down and truly appreciate your willingness to order again. We’re working on improving courier options for the future.
Great item and delivered when they said…
Great item and delivered when they said it would.
28 augustus 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thanks a lot for the five stars ! We’re happy you love the item and that delivery went just as expected. Looking forward to prepare your next order !
Excellent!
Excellent service and my order was packed well - will definitely use in the future - thank you very much.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you so much for your kind words Marcus ! We're delighted we could provide what you needed and get it to you quickly. Looking forward to serving you again soon.
Great service
Great service. They had what I needed and was delivered in good time
26 augustus 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thanks a lot for your review Shibhan! Happy we could get you sorted in good time, looking forward to your next order.
My coffee delivery arrived on the day…
My coffee delivery arrived on the day it stated. It was packaged well and I am very happy with the service.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your review Joanne ! We’re glad hat you’re happy with our products and service. Looking forward to prepare your next order !
Antwoord van Epicerie Corner
Hi Alasdair, thank you so much for the 5 stars! We're delighted to hear you enjoyed our food and look forward to serving you again soon.
Excellent service
My order came promptly and was very carefully packed. Everything was in order apart from one tiny omission, I emailed and this was immediately rectified. The reply to my email came back in 5 minutes!
29 augustus 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your great feedback Helen! We’re so glad your order arrived promptly and well-packed. Apologies for the small oversight, but we’re happy we could quickly resolve it for you. We appreciate your kind words about our fast response and look forward to serving you again soon!
Wonderful French food and other French…
Wonderful French food and other French Products . On this occasion, I ordered some beautiful French cologne and soap, the parcel arrived promptly, and although the cologne was in glass bottles, they were packed so beautifully and carefully, none were broken in transit. The fragrances and soap are exquisite, but also affordable and there was a large range to choose from. The package was trackable and I was updated at every step. Wonderful company and great products. If you love French products or French food look no further.
28 augustus 2025
Review zonder uitnodiging
Antwoord van Epicerie Corner
Thank you for your amazing review! We're so happy to hear that! It’s great to know you enjoyed the variety and quality of our products. We truly appreciate your support and are excited to be your choice for French goods! We can't wait to serve you again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.