erase.com Reviews 18

Super happy with the service. Removed two reviews quickly that were not valid but google refused to remove when I tried. This company really helps because businesses correct false information that can greatly impact your business. Fair pricing and worth every penny. Thank you!

As a professional dealing with a sensitive online reputation matter, I explored working with this company but ultimately decided not to proceed after reviewing the agreement and receiving almost zero useful follow-up. Please see details below.

The contract required granting exclusive control over the process while restricting my ability to address the issue independently. At the same time, there was limited transparency regarding what actions would be taken.

Every two weeks, I received an email stating, "We tried to contact Party X, and they have not responded."

When I asked for more details, they refused to provide them. They were only willing to disclose one set of facts: The dates they sent emails on my behalf. They claimed that anything other than this information was "proprietary company information".

The definition of “successful outcome” appeared broad, and the agreement placed significant limitations on accountability while allocating most of the risk to the client.

To their credit, they were willing to release me from the agreement when I expressed these concerns.

I would encourage others in similar situations to carefully review the terms and ensure they are fully comfortable with the structure before engaging.

I had a really positive experience working with Erase.com. From the start, their team was professional, responsive, and transparent about the process. They took the time to understand my situation and explained the steps they would take to improve my online presence. It gave me a lot of peace of mind knowing there was a knowledgeable team handling it. I would definitely recommend Erase.com to anyone looking for help managing their online reputation.

They have been able to remove several reviews that were fraudulent.Even some that were older than 6 months. Thank you for your help!

They got rid of the reviews I need erased. Even when one of them took a little longer they always got back to me within 24 hours.

Excellent and professional team. Highly recomended for any marketing needs.

The told me I pay on successful removal and it was done in less than a week! I’m very grateful. And they are communicative throughout the process.

Erase.com is an amazing resource to have negative content removed. I have relied on them multiple times and will continue to rely on them. I strongly recommend them for any professional company needing to protect its reputation.

We had a few unfounded reviews (most from individuals who were not even our clients). Some of these reviews were very old. This company was the only company to successfully remove all the bad, unfounded reviews which resulted in our company going from a 4.8 rating back to a 5.0 rating. I did not think it was possible (especially on the really old reviews); however, they were successful. Our representative was Tram and he was very informative throughout the process sending us progress emails throughout the last several months. I highly recommend this company. The results speak for themselves.

Great communicators throughout the whole process. Their communications were also personable, showing their attention to detail and the effort they afforded us. One thing to keep in mind, the services they offer take time. So long as you are patient and allow them to work, you will receive the results you desire. Keeping in mind that not everything is possible, but trust that they will leave no stone unturned on your behalf! We will continue to work with this team in the future for sure!

Made a stressful situation much easier to handle. Their team clearly explained the options, kept me updated, and followed through on what they said they would do. I’m happy with the improvement in my business' online presence and would feel comfortable using them again if needed.

Erase helped my company clean up some old reviews that we had from the previous owners and build some news articles and positive press for us as we reopened under a new brand.

Have nothing but gratitude for their help on some content taken down/removed. Very good communication and they worked very quickly as well.
Very good at what they do !

They do not have the resources to promise this service. I paid a lot for almost no removals. Their employees reiterated that the way google and yelp changed there structure made it very hard to get results like they used to.

I had an issue with negative reviews and a bad reddit link recently and they were able to remove it fast and effectively. I'm forever grateful. This saved my business from malicious people out there.

I had some old content on the internet that randomly popped up one day for an old sealed court record for a business I was involved in. Erase did exactly what they said they would and removed some and pushed the rest down in search results for me. Would happily recommend them to anyone in a similar situation.

They did exactly what they said they would do.