Eternal Wigs  Reviews 

I have been scammed by this company, wig received worth £801 it was very poor quality of hair. Possibly synthetic. Knots on the wig have not been bleached giving a very fake look. The hairline has been razored down on either side it is very wide spread. The worse wig i have even purchased in all my 15 years of wearing one. Avoid at all cost. The customer service is shocking I have emailed several times but been ignored and rang so many times too. They originally said they would take it back to bleach the knots and then no further contact. I have been scammed by this company and would like to save anyone else being in the same situation. The wig I received looks nothing like the ones advertised on Instagram and their website. A more reliable company with better quality wigs is moramode.

Fantastic service, quick delivery and wigs are very well made and fantastic quality. Will definitely be buying again. Thank you so much

Great products , exactly as picture is shown and excellent customer service , would definitely 100%recommend them.

The colour was pictured and described as platinum blonde. Great that's me. The style great, that's me. The chat line was very helpful and gave a positive answer to my many questions. I was happy to proceed with the purchase.
As soon as it arrived everyone new it was not me - totally wrong colour, dark honey blonde. I have written five (5) times asking for advice, could my hairdresser pick out highlights for me to brighten the colour. Sadly I have not even been given the courtesy of an acknowledgement and I keep receiving requests for feedback. Not a happy customer.

Absolutely unreal! best wig I’ve bought in 4 years very very good quality hair. Best price also. Delivered in a few days fast shipping.the owner done her very best to deliver it on time thank you so much I’ll be ordering another soon🫶🏼

Fantastic easy to use and great advise from the chat box if you have any questions

So pleased with my new wig. It arrived a week or two later than expected but communication was good and I was put at ease by Lily. The lace is a little on the dark side for me but this is by far the best quality wig I’ve ever owned. Received many compliments and I’ve only been wearing it for a couple of days. Thank you eternal wigs!

It is the only Company I buy my wigs!! I have Alopecia totalis and the wigs are fitting - true to size. The hair is wonderful and long-lasting, no shedding. I love it 100%

I'm ready speechless the hair is so amazing beautiful ❤️❤️❤️😘😘😘👌👌

Awful customer service and very poor quality wigs. Would not recommend!!

Amazing company, so grateful to this company it’s given me so much confidence, the wig I purchased was perfect, realistic lightweight and has given me back my confidence! Thankyou!

Great customer service, constant communication. Beautiful wig!

I have just ordered my fourth wig with Katie and Eternal Wigs as the human hair wigs grom my experience are undetectable to anyone who does not know me from before I list my natural hair. The human hair wigs smell amazing and look great on when styled correctly. Katie has been incredible from the get go. I have been constantly corresponding with Katie through Whatsapp and the website online chat as on my first order I was desperate for my wog as soon as possible as I did not want my family to know I was ill over Christmas. Katie went above and beyond with the production time and ensuring my wig artived before Christams despite the Royal Mail postal strikes. I cannot thank Katie and her t3am enough.

Fabulous wig and colour (Toni, natural wavy in ash blonde), I felt so glamorous in it. Thank you 😊

Do not buy anything from this company!
I bought a wig from Eternal Wigs as I have been suffering from hair loss which is obviously stressful enough. I ordered a wig directly from the website and did not ask for any customisations or anything special. The picture looked beautiful and exactly the style and colour I wanted so I was really excited to receive it. The website does state that the colour may not be exact but what I received was much darker than I though it would be and despite the fact that I measured my head carefully according to their own website guidelines to make sure it would fit well, it was far too big. I contacted the company and was basically told that its my fault for ordering the wrong size and they don't offer refunds. I paid almost £400 for a wig that I cant use. Once your order is placed they can basically send you anything and there is nothing that you can do about it. The website also states 100% satisfaction guaranteed. This is also clearly just a marketing tool and has no substance because if you are not satisfied then they don't care. I wish I had never got involved with Eternal Wigs, and if you are considering buying from them I hope that this review protects you from what I have been through.

I’ve recently been diagnosed with alopecia and I’m struggling physically and mentally in how I was looking

I have a friend in a similar situation who told me about “Eternal wigs” so I gave it ago and came across the beautiful wig “Amber”

I was very sceptical as it was synthetic but I knew that this was a tester wig to see how I feel, what it feels like on me and I can tell you now that this was the best Decision ever. I am in love with wig not just because it’s beautiful but also it doesn’t come across as fake looking, doesn’t feel fake everyone- is just constantly complementing me and the price is ridiculous!!

Had my first party over the weekend, In front of hundreds of people and no one stared at me.

I’ve already gone and purchased a second wig

Thank you Eternal Wigs for giving me back my gleaming smile ♥️

My wig is stunning,the style color and quality is just what I have been looking for!
I have owned other wigs but this wig from Eternal wigs is the best have ever had! Thanks and will order again!

Absolutely amazing!!! 10000% recommend you can’t go wrong if your debating buying one do it you won’t regret it. Whilst having chemotherapy I used wigs from here and they gave me back my confidence made me feel like me again. They are insane quality and you can’t tell you have a wig on!! They are perfect I wouldn’t shop anywhere else for a wig, I’ve bought numerous from them.

I posted a few days ago about my experience in buying a wig. Essentially it arrived and within 24 hours it was snapping, shedding, breaking all over, weak, frizzy and totally damaged. Messaged for help and was dismissed. Left a review and was told someone would reach out via WhatsApp to ‘help me understand’, instead I got a WhatsApp of a defensive message regarding the review I left. Eventually got through to someone on live chat and was told “When customers choose to buy a wig, the ultimately choose to bear the risk of purchasing with us” confirming that they know customers are taking a risk on poor quality buying from them. If I figure out how to add photos here I will of this. Was offered a discount on a new wig if I wanted which I didn’t, not after the awful quality of the first one, no offer to refund, replace or repair the wig they sent me. Basically tough luck you bought it, got dealt a crap hand and that’s it. £635 for this. Not acceptable

Stunning wigs, excellent service, worth every penny and more!! I couldn’t be happier with my experience at Eternal Wigs.