I have been very self conscious about my thinning hair, especially as it was front and centre so difficult to hide. From start to finish, the whole experience was exciting and emotional. I am absolute... Toon meer
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Lees wat reviewers zeggen
I cannot recommend this company enough. During my cancer and chemotherapy journey, finding a wig that made me feel like myself again was incredibly important, and they exceeded all my expectat... Toon meer
Bedrijf heeft geantwoord
My friend at prestige hair studios Wicklow bought a wig here, it came dirty used, the wrong colour and the wrong measurements. It cost €967, eternal wigs were made aware of these issues immediately an... Toon meer
Bedrijf heeft geantwoord
Amazing experience from start to finish! The quality of the human hair wig I purchased is incredible so soft, natural looking, and easy to style. I also visited the salon in Scotland, and the staff we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hi Welcome to Eternal Wigs,the home of beautiful yet Affordable wigs that won’t break the bank!
Contactgegevens
Atholl Street, Ph1 5np, Perth , Verenigd Koninkrijk
- +447386742976
- Info@eternalwigs.com
- eternalwigs.com
3,7
Gemiddeld
145 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had an emergency where I needed a wig…
I had an emergency where I needed a wig very quickly and eternal wigs helped me picked one and had it sent out within 2 days of my initial message asking for help. Absolutely brilliant.
10 februari 2022
Beautiful wig at a very good price.
2 februari 2022
Antwoord van Eternal Wigs
I am sorry to hear about your experience,our wigs are as described and we have our current returns policy in our terms and conditions.
I ordered this wig as it looked nice
I ordered this wig as it looked nice, only when it came it was nothing like what you advertised. It looks really cheap and the quality is awful. I have asked to send it back, only to receive a rude replys saying they don't accept returns etc!! It's a lot of money for me to waste, when as a wig wearer I have no choice but to order online and hope it suits me, not every wig looks good on me so it's a risk, but every wig I've purchased from "professional" wig retailers, whether good or bad, have followed up and cared about my purchase, asking if I like it or not, and I have been able to return.
So basically, I can't wear this wig from you as it looks absolutely ridiculous on me and resembles dolly hair, it's an awful piece!!! Shocking service and awful product
1 februari 2022
Antwoord van Eternal Wigs
Hello
I am sorry to hear you are unsatisfied with your order.We always aim for customer satisfaction.
We will listen to this feedback
Thanks
Amazing
Can’t rate Eternal Wigs enough! When I contacted them for advice they answered quickly, professionally and friendly. Ordered the wig and I got a few updates in regards to the postage. Postage was brilliant had the wig Just over 3 weeks after I ordered, this did include Christmas so was really impressed. The wig itself is stunning, it looks and feels amazing my daughter loves it, so like her natural hair colour!
13 januari 2022
Antwoord van Eternal Wigs
Thank you so much for this lovely review.I am glad you are pleased.
Absolutely delighted with my order!!i…
Absolutely delighted with my order!!i was on a budget but wanted a nice enough wig.I took the plunge and bought it and I wasn’t disappointed at all.I spoke to Lilly from the Eternal wigs team and she was very helpful.
Thanks again
13 december 2021
My wigs never arrived and when I…
My purchase never arrived and when I messaged I got ignored and probably blocked from emails. The sellers response is that it’s not their fault . When you Run a business (as I do) you always make sure you have insurance or Shiloh g protection as an option . Terrible customer service. I had to leave negative review in order for someone to even address my concern. Maybe an apology and an offer to look Into it would have sufficed . Do not buy here
4 december 2021
Antwoord van Eternal Wigs
Dear buyer,you purchased a wig bag and not a wig.We shipped your parcel via our dedicated DHL courier with tracking information sent to you.You stated your home is an apartment and your parcel must have been stolen by someone else since the parcel was delivered to the apartment.Its unfortunate your parcel was picked up by someone else but this is not in any way our fault which was clarified.
First and foremost Katie is a wonderful…
First and foremost Katie is a wonderful wig maker who knows her craft. The wig is gorgeous, a perfect fit and a lovely blend of the colors that I requested. Corresponding with Katie was a pleasure and her customer service was amazing. Eternal wigs will be my go to wig salon for all my custom wig needs. If you want that one wig that says, " Yes I look good", this is the place to shop.
27 november 2021
Antwoord van Eternal Wigs
Thanks so much Barbara, truly appreciate your patronage and glad our wigs meet expectation.
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