I purchased an ice maker. It was exactly as described, but I didn’t realize that it did not store the ice. So I returned it. I'm was assisted throughout the return process by highly efficient custome... Toon meer
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Lees wat reviewers zeggen
We bought the Euhomy 19QT, 12 Volt car refrigerator for our 3 day travel up the west coast. We really love that we can use this in the car and then take it into the hotel. The cooler does not ho... Toon meer
I bought the ice maker almost a year ago.I enjoyed using the ice maker, but after a few months, I have had a few issues. Every time I called or emailed for support, they were very prompt in respond... Toon meer
No were in the item details does it mention leaving a giant hole in each cube from the rod the ice freezes around, yet every ball has a giant hole in it. They come out white even with purified water a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The World's Best Portable Ice Maker.
Contactgegevens
Verenigde Staten
- 1-833-362-2655
- support@euhomy.com
- euhomy.com
4,3
Uitstekend
249 reviews
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Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excellent customer service!
Excellent customer service!
My ice maker had an issue, and the Euhomy support team responded quickly and sent a replacement without any hassle. The new unit is working perfectly. Special thanks to Sarah for the prompt and professional assistance. Highly recommended!
11 juni 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Richard,
Thank you so much for sharing your experience with us.
We’re delighted to hear that our support team, especially Sarah, was able to assist you promptly and professionally. It’s great to know that your replacement ice maker is working perfectly.
Your satisfaction means the world to us, and we truly appreciate your recommendation.
Happy ice making！
Euhomy Support Team
Return ---> Refund
i returned the car refrigerator and received an email stating that they have received it. the email states that my refund will be $182.22. so far, i've only seen $39.80 refunded on my CC. will keep checking my account for the remaining $142.42 due back to me.
7 juni 2026
Review zonder uitnodiging
Euhomy has developed a good product
Euhomy has developed a good product and their purchasing/shipping/updates were easy to navigate and use. The ice maker I ordered was well packaged and start up instructions were more than adequate.
25 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Max,
Thank you so much for sharing!
We are truly delighted to hear that you are happy with both the product and your overall experience with Euhomy. It means a lot to us that you found the purchasing, shipping, and update process easy to navigate, and that the packaging and startup instructions met your expectations.
Your kind words inspire us to keep improving and providing the best possible service to our customers.
Wishing you all the best and many refreshing drinks with your new ice maker!
Euhomy Support Team
Product arrived broken and after three…
Product arrived broken and after three attempts to try and get it to work, it failed all three times. Now i just want my money back i left 2 stars rating as customer service has tried to have me run tests and at least have been n touch with me but i do not have a commitment for a refund or new unit
1 juni 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Greg,
We sincerely apologize for any inconvenience or trouble this may have caused you.
We truly appreciate that you took the time to work with our customer service team to run the tests. We truly appreciate that you took the time to work with our customer service team to run the tests. Please know that these tests were only intended to help us better understand the issue so we can provide you with the most appropriate support.
We offer a one-year warranty on our products, and we take full responsibility for our customers. We have received your message, and a dedicated customer support agent will reach out to you as soon as possible. Please keep an eye on your email for their response.
Thank you again for bringing this to our attention. We are committed to resolving this matter for you.
Euhomy Support Team
They were extremely helpful
They were extremely helpful! I love the ice maker and asked about buying a new filter for it. They respnded to emails very quickly and asked for make/ model and my address ... sent me one no questions asked! Couldn't ask for much more!
28 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Janet,
Thank you so much for your kind words!
We are absolutely delighted to hear that you love your ice maker and that our team was able to assist you quickly with a replacement filter. Your satisfaction means the world to us, and it's always our goal to provide the best possible support — no questions asked.
If you ever need anything else in the future, please don't hesitate to reach out. We're always here to help.
Wishing you many chilled drinks and happy moments with your ice maker!
Euhomy Support Team
Love It
We haven’t used it a lot but so far, so good. Easy to use and the ice that it makes is perfect.
28 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear John,
Thank you so much for your wonderful sharing!
We’re thrilled to hear that you love the ice maker and that it has been easy to use so far. It’s great to know the ice quality has met your expectations.
Thank you again for choosing our product. Enjoy your ice!
Euhomy Support Team
I bought an ice maker for my…
I bought an ice maker for my college-aged daughter about nine months ago and she said it had quit working. Since it was still under warranty, I reached out to them and they tried to help me troubleshoot the issue, but we determined it was broken beyond repair. They happily sent a refurbished replacement in a timely fashion. I am satisfied with my experience and would purchase their product again.
15 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Jennifer,
Thank you for sharing your experience with us. We’re sorry to hear that the original ice maker stopped working, but we’re glad our team could assist you promptly.
We truly appreciate your understanding and willingness to purchase our products again.
Euhomy Support Team
PROMPT - CARING - QUALITY
simply needed a replacement car power charger for my car fridge & they were here to get another shipped to me immediately. very grateful for services received, prompt responses received and ultimately the unpackaging of a new cord at the address provided to euhomy.
26 april 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear De Chambers,
Thank you so much for your wonderful message.
We're truly delighted to hear that we were able to assist you quickly with a replacement car power charger for your car fridge. Your satisfaction is very important to us, and it's great to know that our prompt responses and service made a positive difference for you.
We're especially grateful that you took the time to share your experience. If you ever need anything else in the future, please don't hesitate to reach out. We're always here to help.
Thank you again for choosing Euhomy.
Euhomy Support Team
Really great to order from
Really great to order from. Item arrived very well packaged. Ice maker is very robust and top quality.
28 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Mr Barry,
Thank you so much!
We’re delighted to hear that you had a great experience ordering from us and that the packaging met your expectations. It’s also fantastic to know that the ice maker is proving to be robust and of top quality — exactly what we strive to offer.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts.
Thank you again for choosing us, and we hope to serve you again soon!
Euhomy Support Team
Very helpful staff
Very helpful staff
Had a great experience with Sarah, quick response and helpful
And so happy that my problem got solved
25 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Hoda,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with Sarah and that she was able to help resolve your problem quickly. Your satisfaction means a lot to us, and we’ll be sure to share your feedback with Sarah and the rest of the team.
If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help.
Euhomy Support Team
Ice machine replacement
I contacted because my ice machine that was less than a year old stopped working properly. They emailed me back within an hour with steps I could try to fix it, then after were very responsive and made the process so easy. After we figured out the one I had was not going to work again, they shipped me a new one the next day. It has been amazing customer service!
18 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Natalie,
Thank you so much for taking the time to share your experience. We are truly delighted to hear that our team was able to assist you promptly and make the process easy for you.
Customer satisfaction is our top priority, and it’s incredibly rewarding to know that we could resolve the issue with your ice machine and send you a replacement quickly.
If you need any further assistance with your new machine or anything else, please don’t hesitate to reach out. We’re always here to help.
Thank you again for your kind words and for choosing us.
Euhomy Support Team
Excellent Portable Refrigerator
I chose the 19qt portable refrigerator for dispersed camping and couldn't be happier with my decision. I got it on sale at a great price. It's very quiet, cools off quickly and looks great. It's also a great size for car camping. Overall, a very nice product.
23 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear James,
Thank you so much!
We are thrilled to hear that you chose the 19qt portable refrigerator for your dispersed camping trips and that you couldn't be happier with your decision. It's great to know that you got it at a great price and that you're enjoying its quiet operation, quick cooling, and sleek look.
We're also glad the size works perfectly for your car camping needs. Your satisfaction means the world to us.
Thank you again for taking the time to share your experience.
Euhomy Support Team
The Machine is making horrible noises
The Maxine is making horrible noises
I have requested to return the machine
But can’t seem to get them to handle this
17 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Darla,
We are very sorry to hear that your machine is making noises.
Please accept our sincere apologies for the frustration this has caused you. We want to let you know that our product comes with a one-year warranty, and we will make sure your issue is resolved properly.
However, it seems we may not have received your previous email. To help you as quickly as possible, could you please contact our customer service team directly at support@euhomy.com? Our team will respond promptly and handle your case. We are committed to making things right.
Thank you for bringing this to our attention, and we look forward to resolving this for you as soon as possible.
Euhomy Support Team
Their customer service is unmatched to…
Their customer service is unmatched to any other in my experience and not woth just ice machines. They were kind, thoughtful, considerate, caring, respectful to our current situation and sent sincere best wishes. Other businesses would benefit greatly by following their example. Thank you so much Euhomy. When I wanted to cry you gave me reason to smile.
4 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Gabriel,
Thank you so much！
We are truly touched by your message and honored to have been able to support you during a difficult time. Knowing that we could turn a moment of tears into a reason to smile means the world to us.
At Euhomy, we believe that great service goes beyond just products — it’s about kindness, respect, and genuine care for each person we have the privilege to serve. Your recognition of those values inspires our entire team.
We are so grateful for customers like you, and we will continue to strive to be a company worthy of your trust and encouragement.
Thank you again for choosing Euhomy. Wishing you many brighter days ahead — and always a reason to smile.
Euhomy Support Team
The ice maker works as described
The ice maker I purchased works as described. Producing the Sonic/ Chick Fil A type ice. The machine is quiet and sleek. My only complaint is the ice tray- when the tray is not in the machine the door fails to stay closed.
18 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Walston,
We're glad to hear that the ice maker works as described and that you're enjoying the Sonic/Chick-fil-A type ice, as well as the quiet and sleek design.
We also appreciate you bringing the issue with the ice tray and the door to our attention. We sincerely apologize for any inconvenience this has caused.
Please know that our customer service team is always ready to help. Our product comes with a one-year warranty. Please don't hesitate to contact us at support@euhomy.com. We would like to look into this matter further for you.
Euhomy Support Team
Not what I wanted
Not what I wanted. Your advertisement was deceiving. It makes ice but not very much Total mistake on my part. Gil Cherry
17 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Gil,
We are truly sorry to hear that the ice maker did not meet your expectations.
Please know that we take all customer concerns seriously. We stand behind the quality of our products and offer a one-year warranty on this ice maker. If you are experiencing any performance issues, such as lower ice output than expected, our customer support team is ready to help.
Could you please reach out to us directly at support@euhomy.com? We would very much like the opportunity to understand the issue better and find a proper solution for you.
Your satisfaction is important to us, and we hope to hear from you soon.
Thank you for giving us the chance to make things right.
Euhomy Support Team
Amazing quick and friendly service
Customer service was very quick friendly and solved my issue. Made entire process extremely stress free and made sure I was satisfied with their help. Would recommend product and company go friends and family
11 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Zachary,
We are truly delighted to hear that our customer service team was able to assist you quickly and resolve your issue to your satisfaction.
Making the process stress‑free and ensuring you are happy with our help is exactly what we aim for. Your recommendation to friends and family means the world to us.
We are always here for you.
Euhomy Support Team
Delivered on time and the ice machine…
Delivered on time and the ice machine works great
12 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Jersey,
We're delighted to hear that your ice maker arrived on time and is working great.
Enjoy your ice maker, and thank you for choosing us!
Euhomy Support Team
I cannot recommend buying from the…
I cannot recommend buying from the company enough! Our ice machine stopped working so I contacted them and a new one was delivered just over a week later! Excellent communication - really happy!
15 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Colette,
We truly appreciate it!
We're so glad to hear that you had a great experience with us from start to finish. It was our pleasure to help get your new ice machine to you quickly, and we're delighted that you were happy with our communication along the way.
Knowing that you recommend us so highly means the world to our entire team. If you ever need anything in the future, we're always here for you.
Thank you again for your trust and support!
Euhomy Support Team
Customer service was exceptional and…
Customer service was exceptional and helped me tremendously. I highly recommend Euhomy.
Thank you Sara!
16 mei 2026
Review zonder uitnodiging
Antwoord van euhomy.com
Dear Louis,
Thank you so much for taking the time to share your experience with us.
We are truly touched by your kind words. It was our pleasure to help you, and we're so glad we could make things right for you. Knowing that you highly recommend Euhomy means the world to all of us.
If you ever need anything in the future, please don't hesitate to reach out. We are always here for you.
Thank you again for your trust and support! 💙
Euhomy Support Team
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