Euro Parking Services Reviews 

A parking charge was issued late at night when the shops on the site were closed, making it impossible to comply with the stated parking terms. Despite explaining this clearly in my appeal, the appeal was rejected with what appeared to be a standard, automated response, with no genuine consideration of the circumstances.

Customer service was extremely poor. The company advertises customer support, but in reality there is no live chat, calls are cut off, and there is no way to escalate issues to a manager or senior staff member. This gives the impression of a system designed to discourage motorists from challenging charges.

I ultimately paid the charge to avoid further stress, but the process felt unfair, opaque, and unreasonable. Based on my experience, I would strongly caution others to be very careful when parking at sites managed by this company, especially outside normal business hours.

This review is posted to inform other motorists of my experience and the lack of meaningful customer support.

This is quite possibly the most disgusting company around, and needs to be shut down by the Government, it is a money making scam ripping off innocent civilians.

A £60 fine demanded in full, immediately. I made an appeal because I believed I had paid. The appeal response went to my junk mail and due to that I missed the 14 day discounted rate meaning it jumped to £100 immediately!

Please DO NOT park anywhere where Euro Parking Services is in operation, and DO NOT use any company / business that entrusts these frauds with their parking services.

I will be making a complaint to my local MP about Euro Parking Services specifically.

I was fine £60 for 6 min on church car park, then I appealed and they never got back to me, and after weeks they send me £160 and they lie they got back to me three times and they have never did they keep lying to me, but I have never received no emails, no letters no nothing after I appealed.

The Company is a money making Scam i was fined last year 2024 as did not park correctly in bay in macdonalds cape hill slightly over the line £100 down They will get what's coming .People avoid parking anywhere Shows Euro Car Parks .

Absolute thieves. They have no conscience, or morals.
Still applying their "rules" for a business that was closed. Absolute no way I could comply. No sense of compassion. It seems they can flaunt the rules of normal judgement, but we cant. The government should shut these robbers down. To make it worse, the IAS agreed, so they are just as bad

Received a parking ticket but took them to independent appeals service and won. Do not accept their initial rejection and fight…

Unlawful taking of money and extortion at its best, how can these companies get away with these excessive fines. Parked my vehicle in chemist car park which was closed. No clear signage that the kiosk was inside the chemist i walked over to the doctors picked up my prescription walked in to the chemist paid for m prescription, and had every right to park in that car park i was fined £60 i appealed and got rejected. This company are pure criminals as simple as that. I was a customer and should not have to pay for the right to parking my car which would be free if this idiotic company put the kiosk outside the shop and not inside complete and utter disgusting. The government should legislate against companies like this

They do not allow you to make a payment plan and demand payment in full. It is 2025/2026 we are in a cost of living crisis in the UK. Absolutley ridiculous. You also try to call their contact number but, no surprise the number doesnt work yet is it labled everywhere and on every letter. If 'go kill yourself' had a more insulting word thats what id say to this company.

Euro Parking Services A Disgraceful Display of Mismanagement and Unfair Practice

My experience with Euro Parking Services has been deeply disappointing and frustrating. I parked legally and paid for my parking via bank card, yet I received a £60 penalty notice the following day. I immediately submitted an appeal under reference number 1100114, attaching clear evidence of payment, including a screenshot of the transaction. I sent this to their official email (infoeuroparkingservicescom) and have received no response whatsoever.

Their customer service number (0845 121 ***) is completely unresponsive — it rings out with no answer and appears to be inactive, making it impossible to speak to a representative. Shockingly, instead of resolving the issue, they escalated the charge to £160, which is entirely unjustified and reflects an alarming lack of due process.

Euro Parking Services appears to operate with *zero accountability, ignoring valid appeals, offering no means of communication, and issuing inflated fines to law-abiding individuals. Their approach is unprofessional, opaque, and unethical— a system that feels exploitative rather than service-oriented.

I have already provided all necessary proof, and it is unclear what further evidence could possibly be required. I strongly urge the appropriate authorities to investigate this company’s practices and hold them to account.

17th October me and my wife parked our cars in a pub parking space where we host events yearly and registered both our reg on the parking registration which the owner did see as she was ensuring that we do, one of the reg seem like it got signed in but it seem like it didnt go through, i got ticketed for 1 of the car twice, during the appeal my ticket did not extend discounted rate and now both are £100, trying to get hold of someone which website is not working also the email "noreply" which they advise to send an email also no response and info email which also didnt have any response.

I feel like theyre forcing me to pay the higher price by force, I am sending a letter to their CEO as all I needed was someone to speak with but after 10 days of trying still couldnt reach anyone and website is still not working.

Getting these people to review my evidence is like pulling teeth out (slowly)!!! The PCN details are wrong!! I was not parked for 22hrs and have evidence. They say in all reviews please use the Chatbot, what an absolute joke, it doesn't work. I real person would take 2 mins to look at my evidence and say yes we were wrong!! Something needs to be done about these conmen!!!

Disgusting!!! Refused appeal when disabled adult had a seizure and car could not be moved due to it happening. Diabolical! Refused appeal on their terms and conditions. They must be aware MEDICAL emergencies like this override their terms and conditions. Wrongful application of their terms caused unnecessary stress and strain. They appear only interested in enforcing a large fine! No response from them to the messaging service so far!

Money grabbing opportunist!
Vehicle went into limp mode and driver stopped with Hazards on next to the road on double yellows for 2 minutes only. Appealed the PCN but got turned down.
Companies that use their services should think twice!!

I am extremely disappointed with Euro Parking Services. A few months ago I briefly stopped at a Tesco car park I parked in a bay but on my way out my phone/internet disconnected, there were no free bays to return to, and I stayed safely to one side for about five minutes to set my map and buy snacks to calm my children. I later received a Parking Charge Notice saying I’d overstayed. I appealed and explained I eventually paid £160, which I did with great distress it left me in tears and has been a real financial strain. They are now threatening court action. I’m not afraid of court, but I simply cannot find the time to attend while I care for my children and manage everything.

This experience felt heartless and unfair. Parking rules are one thing, but there must be compassion for genuine human situations. I hope EPS reviews how they treat parents and carers in distress.

£120 to Wipe Baby Sick – Premium Service

Apparently, Euro Parking Services offers the most expensive baby-cleaning stop in the UK. I pulled into a church car park for 10 minutes when my baby started wretching. I didn’t park in a bay, didn’t turn off the engine, didn’t even open the doors. Just reached back to wipe his mouth.

For this luxury experience, EPS decided to charge me £120, that’s about £10 per minute for the privilege of keeping my child clean. Bargain, right?

I appealed, thinking common sense might prevail. Nope. Got a generic copy-paste rejection that ignored every point I raised. Compassion clearly isn’t part of their business model.

If you’re looking for humanity, flexibility, or even basic decency, avoid any car park managed by Euro Parking Services. Unless, of course, you enjoy paying triple figures for a two-minute emergency stop.

To top it off the car park is owned by Park United Reformed Church!!!!

the number doesn’t work !
i appealed i didn’t even get an email to say they have received my appeal just nothing f then get a letter for £100 when really during an appeal it should be out on hold ! scamming i don’t think it’s legit and don’t reply with your shit automated messages your robbing people

The conduct of Euro Parking Services (EPS) towards my 76-year-old father and his disabled daughter (a registered Blue Badge holder) has been shocking, distressing, and raises serious ethical and legal concerns.

In August 2025, my father stopped for just 2 minutes and 35 seconds at Birmingham Coach Station to help his disabled daughter reach her coach safely. The car was parked fully within a marked bay, with only one wheel slightly touching a yellow line.

My father, who suffers from prostate complications and was recovering from cataract surgery, was acting out of care and necessity — not negligence.

Here’s what followed:
• 11 August 2025: He submitted an appeal via EPS’s official online portal, attaching the Blue Badge and medical evidence. An automated acknowledgment confirmed that a response would follow within 28 days.
• No response ever arrived. When he checked later, the online appeal portal was locked, preventing further access.
• Weeks later, EPS claimed they had rejected the appeal on 13 August 2025 and sent a response by email. However, no such email was ever received or logged.
• When we escalated the matter to the International Parking Community (IPC), they reported on 31 October 2025 that EPS had instead sent a postal letter rejecting the appeal — and even attached an alleged letter as “proof.”
• This claim directly contradicts EPS’s own version (which referred to an email rejection) and makes no sense since the appeal was submitted online, not by post.
• The alleged letter has no posting record, timestamp, or metadata, and appears to have been retrospectively produced only after IPC involvement — an extremely serious concern.

Despite these glaring inconsistencies, the IPC claimed “due process was followed.”

In the meantime, EPS escalated the case to debt collectors, demanding £160 — a sum that now exceeds my father’s entire monthly state pension allowance. He has engaged in good faith with every stage of the process, yet is now being harassed and threatened with legal action for a case that was never properly handled in the first place.

EPS’s dismissal of the Blue Badge — claiming it is “not valid on private land” — demonstrates a total disregard for the Equality Act 2010, which requires reasonable adjustments for disabled people and carers.

This pattern of ignored appeals, contradictory evidence, and intimidation is echoed across dozens of public reviews. EPS operates in a manner that exploits the vulnerable, including the elderly and disabled, through fear and confusion.

We have reported this case to the DVLA and IPC as potential evidence of data misuse, falsified documentation, and discrimination against a disabled person.

No elderly pensioner or persons with disability, or anyone should ever face this kind of mistreatment for briefly stopping to provide care.

Update (Nov 2025):

After my complaint, the International Parking Community (IPC) — the industry body that represents and regulates private parking companies — shared what Euro Parking Services (EPS) claimed was an “appeal rejection letter” dated 13 August 2025.

This was the first time I had ever seen this letter. It was never received by post or email. My appeal was submitted through EPS’s official online portal, so it makes no sense for them to claim they responded by post.

The document appears to have been created after the fact, raising serious questions about whether false evidence was produced to mislead both me and the IPC. EPS’s conduct now looks less like a mistake and more like a scam-style practice — using confusion, pressure and intimidation to extract money from ordinary people.

The IPC’s review process is not independent or binding; it exists to manage complaints against its own member companies, not to enforce consumer law.

This matter has been reported to the DVLA and Trading Standards for further investigation, and we are fully prepared to challenge this in court if necessary.

My father, aged 76 pensioner and carer, is still being chased for £160 after stopping for two minutes to help his daughter at a coach station — despite doing everything by the book.

Got a PCN. The signage was not clear plus semi-hidden by boxes. Live Chatbox kept disconnecting and ending the chat. A total and utter disgrace.

their online service doesn't work to make payment, their phone service doesn't work to make payment, the customer service unhelpful

I am trying to resolve a PCN that I received from this company in a case where my car has been cloned. I managed to submit an appeal and have received a reply asking for some pictures of my car and crime number etc. I am trying to send these details to the email address I was given but it is an invalid email address. I have tried to use the live webchat but as soon as I ask to connect to a real person it disconnects me. I have also tried phoning the number on their website which instantly directs me to the payment line which then directs me to MY mobile provider (Tesco mobile). I can’t see a resolve to this as I can’t contact the company by any means. To be fair the whole thing stinks of a scam to me so be careful if you come across them.