We have used Evesons for over ten years now and have never had a problem with them. They are polite, helpful and always deliver within a few days of ordering. We don’t have to be home, they just deal... Toon meer
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Lees wat reviewers zeggen
The delivery was a day late owing to the tanker needing repair. I did phone to enquire why it hadn’t come and was immediately told the reason. No excuses. Then they sent both an email and phoned to... Toon meer
*Very easy Online ordering. *Competitive price. * Arrives on specified date * Very pleasant & polite driver. We have been a customer of yourselves for 35 years& have never had cause to complain,... Toon meer
Second time have used Evesons. Missed delivery date both times. They never contacted me at all. 9 days passed since they took my order and nothing delivered. After several phone calls another local c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Over 40 years experience of delivering oil for household and commercial use. Delivering in Warwickshire, Hampshire, Worcestershire, West Sussex and Southampton.
Contactgegevens
Birmingham Road, CV8 1PT, Kenilworth, Verenigd Koninkrijk
- 01676 531100
- sales@evesons.co.uk
- evesons.co.uk
3,7
Gemiddeld
376 reviews
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Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Late delivery and poor Communication
I ordered online for a 17th Or earlier Jan delivery and paid more to ensure this date as I was extremely low.
On the Friday I rang to ask when the delivery was coming, told without any apology it had been put back to 25th with no refe to me!!!
I asked for an earlier deliver and after a struggle had one on the 20th Jan..over the weekend the heating was turned off despite it being my birthday do!
Very disappointed, should have been called to agree to a delay which I could not do.
12 januari 2025
Antwoord van Evesons Fuels
Hi Bob,
Thank you for your feedback. I’m sorry to hear about your experience and understand how frustrating the delay and lack of communication must have been, especially as it was your birthday.
I’ll pass your comments on to our Depot Manager, and one of the team will be in touch to make amends. We appreciate your patience and your business, and we’ll investigate to see why the delay occurred without prior notification.
Kind regards,
Andy
Competitive and reliable with courteous…
Competitive and reliable with courteous drivers
8 januari 2025
Fuel was delivered one day before…
Fuel was delivered one day before expected date & the price was very competitive with the discount provided.
All round good experience.
6 januari 2025
Second time have used Evesons
Second time have used Evesons. Missed delivery date both times. They never contacted me at all. 9 days passed since they took my order and nothing delivered. After several phone calls another local company delivered my oil on behalf of Evesons. Never use them again.
9 januari 2025
Review zonder uitnodiging
Antwoord van Evesons Fuels
Hi Michael,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and appreciate you bringing this to our attention.
To investigate further, could you please confirm if you ordered directly with Evesons and provide your delivery address? This will help us look into what happened and work to makes things right.
Please email us at feedback@evesons.co.uk and let me know if there is anything else we can do in the meantime.
Kind regards,
Andy
Didn’t deliver on the advised delivery…
Didn’t deliver on the advised delivery date and didn’t let us know and a suggestion after that there were two tanks which categorically untrue
3 januari 2025
Antwoord van Evesons Fuels
Hi Russell,
Thank you for your feedback, and I’m sorry to hear about your experience. Unfortunately, poor road conditions in recent days have caused some delays, but please rest assured that we’re working hard to make all deliveries as quickly as possible.
A member of the team will be in touch to discuss the issue/see what we can do to make amends. If there’s anything else we can assist with in the meantime, please don’t hesitate to email me directly at feedback@evesons.co.uk
Kind regards,
Andy
Excellent review prompt
8 december 2024
Easy ordering system
Easy ordering system. Kept informed on delivery date. Driver friendly and helpful
21 november 2024
Easy to order and quick to deliver
27 oktober 2024
Good communication and only one day out
Although the delivery was a day late I had a prompt reply and it was delivered as promised the next afternoon. Given the horrendous problems with other suppliers I was very happy.
17 oktober 2024
Great service and on time.
6 oktober 2024
Delivered as promised.
28 september 2024
Check them out
Haven’t used this company often as always look around for competitive prices.
It was a very easy site to use, for one who’s pretty rubbish at technology and the order was delivered in the time stated!
Will I use again, definitely yes if the price is right
3 oktober 2024
Better than Boiler Juice
Good price - better than Boiler Juice. Quick delivery. Very efficient and well organised. No problems
16 september 2024
Easy to deal with and very courteous…
Easy to deal with and very courteous and polite
30 augustus 2024
10 years plus of great service.
Been supplying domestic oil for our house in Southampton for 10 years plus. Always polite friendly and efficient, whether you talk to the orders department or the paying department. Great service.
21 september 2024
Review zonder uitnodiging
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