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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The dishwasher broke down this morning. A call for service had Express Repair showing up the same day and doing a repair plus took the time to ensure door seal was thoroughly cleaned. Serviceman was p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

2926 July 21 - Vlad came in for a service call to check our Kitchen Aid dishwasher. We attempted to trouble shoot the problem, in vain. He quickly diagnosed the problem as a malfunctioning drain and p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

On July 28, I paid Express Repair $456.52 to replace a door switch on my Bosch wall microwave. Their technician, Dmitriy Saltykov, left with the power restored, but the microwave still didn'... Toon meer

Beoordeeld met 1 van de 5 sterren

Called Express repair to service our washing machine. They came promptly but the repair fees is so exorbitant (close to buying a new washing machine )offered to sell us a new machine but we decided no... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reparatieservice voor huishoudapparatuur

Geschreven door het bedrijf

25+ years of experience ✅ We are the APPLIANCE REPAIR EXPERTS to call for your FRIDGE, STOVE, OVEN, DISHWASHER, DRYER, WASHER. SAVE $$$ for Booking Online.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

264 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,4

Alle reviews

(264)

135 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Vlad did a great job

Vlad arrived on time, was quick to diagnose the problem with the washer and returned with the part later in the evening. He was upfront with the cost estimates. I’d recommend Vlad’s services

22 december 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

Thank you! We’re glad you’re satisfied.

Beoordeeld met 5 van de 5 sterren

Dishwasher fixed in time

Dishwasher fixed in time. We are very much happy.

19 december 2025
Review zonder uitnodiging
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Antwoord van Express Repair

Thanks! We value your feedback.

Beoordeeld met 5 van de 5 sterren

Oven Repair

Every thing was good. He was on time and efficient. Happy to have our oven working for the holidays!

18 december 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

We appreciate your feedback! Reach out anytime for appliance repair assistance.

Beoordeeld met 1 van de 5 sterren

Company is shit washing macBroken…

Company is shit washing machine Broken down for over a week now are clothes are stuck in the Machine and Stink really bad but they refused to come and fix it cause of £11 Debt when I,be been with them since 2015 Greedy Unfreindly Rotten Comany always paid them they resort to BlackMail .Would never ever recommend tjem to my Worst Enemy .Seeking legal Advise.Because there now refusing to pick up the washing machine when I told them I no longer want it. Scum.

17 december 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

Hi, we’re sorry, but we’re unable to find your name in our system. Kindly give us a call at 1-844-889-8484 so we can properly assist you. Thank you.

Beoordeeld met 5 van de 5 sterren

Yusup was great

Yusup was great. Very fast, very good natured, and very effective. Had my washer fixed in half an hour. Thank you. Alexander

16 december 2025
Review zonder uitnodiging
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Antwoord van Express Repair

Thank you for taking the time to share your kind review. We truly appreciate your support.

Beoordeeld met 1 van de 5 sterren

Had a 2 yr old Whirlpool washer

Had a 2 yr old Whirlpool washer. Guy came out ran it once he attempted no reset/backdoor fix with the dial. Told me these were poorly made and that he had fixed many recently. He gave me a quote on the part and Labour. When he left I felt uneasy about the quote. I got a second quote $100 cheaper but here is the kicker...after trying to reset the machine several times the second guy says I'm sure this machine will be covered by Whirlpool if you phone them as there is a recall on this machine!!!
Sure enough Whirlpool will fix it at no cost. The second company a local called Bains will get my future biz these guys never will!

28 november 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

Hi, unfortunately we’re unable to locate your information in our system. Please feel free to call us at 1-844-889-8484, and we’ll gladly help you further. Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

Scam - Buyer Beware

Scam - buyer beware

You will call the number and it’s a call center. Everyone who answers is always out of breathe as if they are running a marathon. Called them to cancel my service, they begged me to keep it offering discounts and telling me the service call is free if they can’t fix it, blah blah blah. I agreed. Had a guy come, he ran the dishwasher. Used a flash light, took a picture of the model number and that’s about it. Anyways they couldn’t fix it and still charged me. There are a million other companies that do this exact service and way less sketchy than these guys. Take your business elsewhere and don’t waste your time.

On Friday December 12th I was told a manager would call by EOD. No one did. On Saturday (12/13) I called, was told a manager (Michelle) would call me on Monday (12/15). Never did. They record all the calls so I encourage them to listen to them for training purposes. If you tell a customer you’re going to call and don’t twice…not a great look. They have no intention of fixing a problem. They want the service call money and that’s it. Don’t waste your money on these guys, it’s a scam. It’s pretty telling the amount of poor reviews online.

12 december 2025
Review zonder uitnodiging
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Antwoord van Express Repair

Hi, we are very sorry for the experience you had. Our goal is to provide high-quality service at fair pricing. Please rest assured that we have escalated this matter to our manager, and you will receive a call within 24 to 48 hours to discuss this further. We truly appreciate your patience and understanding during this time.

Beoordeeld met 5 van de 5 sterren

Ilya best service repair guy we have…

Ilya best service repair guy we have dealt with courteous and new what to do. he was able to get the problem fixed quickly and worked around our schedule. Highly recommend and will use again.

13 december 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

Thank you for taking the time to share your kind review. We truly appreciate your support.

Beoordeeld met 5 van de 5 sterren

Michael came on time and fixed the…

Michael came on time and fixed the dryer quickly. He was polite and professional. Work came with a warranty. I would definitely recommend.

13 december 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

Hi! Thank you so much for your kind review—we truly appreciate your support!

Beoordeeld met 1 van de 5 sterren

They did not fix the problem!

Paid $100 for technician to come to look at our dryer which had suddenly stopped working. The technician said there was no problem with the dryer, it was an electrical issue. We paid for an electrician to come who verified that electricity was coming into the dryer, and he was able to start it for 10 seconds when a burning smell came from the dryer. We called Express again and they refused to send another technician unless we paid the $100 again. They questioned why we believed the electrician and not them. Now we have to start again with another appliance repair company. Not happy!

8 december 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

Hi, unfortunately we weren’t able to find your name in our system. Please give us a call at 1-844-889-8484, and we’ll be happy to assist you directly. Our goal is to provide you with quality service. Thank you!

Beoordeeld met 5 van de 5 sterren

Amazing repair!

Amazing repair! Affordable price! Reliable and fast! Michael was the technician who fixed my Samsung dryer today and he did a magic!
Drum needed to be replaced and no longer available for this model anywhere ! I contacted so many places before and there was absolutely no hope! Michael brought me a different drum and was able to change everything in a way that he made it compatible with my machine! When the machine started working again I couldn’t believe my eyes!

8 december 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

Thanks! Don’t hesitate to call us again.

Beoordeeld met 1 van de 5 sterren

This is the worst company on the…

This is the worst company on the planet. They are scam artist they are supposed to replace things in my washing machine, but they managed to get it going now they want four times the amount of money that they wanted before and supposedly the washing machine is fixed and it works fine.
This is the worst company I completely do not recommend it whatsoever. The Cibc bank is dealing with them for instance.
This is 100% true

1 december 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

Hi, we’re sorry for the inconvenience. Our records show the issue is resolved. If not, call 1-844-889-8484, we’re happy to help.

Beoordeeld met 4 van de 5 sterren

He's a reliable man

He's a reliable man. Also, he came on time and the dryer was fixed in no time. His name is Yusap

1 december 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

We appreciate you taking the time to review us!

Beoordeeld met 2 van de 5 sterren

Poor Sales Service

Tech who diagnosed my cooktop was on phone most of time; then when we got quote to repair it was a significant amount over $1000 which prompted me to ask for a quote for replacement. They say they referred it to another dept which will call me. After several follow ups no called us with a price quote to replace cooktop. In addition, they almost daily spammed me with text message and email demanding payment of diagnostic work. I informed them via email several times I was waiting on replacement quote to compair against repair quote to make a decision on which route to go. At the end, I gave up with this company as they do not respond and do not respond even by phone. I work in property management and deal with a lot of these type of service contractors and I find they are very unprofessional. I only used this contractor because they were authorized service contractors for my cooktop. Needless to say, I do not recommend this service contractor to any

25 november 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

Hi, unfortunately, we weren’t able to locate your file in our system. Please give us a call at 1-844-889-8484 so we can assist you directly and resolve this matter. Thank you!

Beoordeeld met 5 van de 5 sterren

Knowledgeable and prompt service

Knowledgeable and prompt service. A little pricey but everything is these days. They were punctual and professional, and most importantly solved the problem.

25 november 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

Thanks! We’re here to help anytime.

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Vlad was very professional, with clear and friendly communication throughout. The repair was done quickly with a very fast turnaround. Highly recommend!

22 november 2025
Logo Express Repair

Antwoord van Express Repair

We’re grateful for your support!

Beoordeeld met 5 van de 5 sterren

Thoughtful

Thoughtful, communicative and effective!

2 oktober 2025
Review zonder uitnodiging
Logo Express Repair

Antwoord van Express Repair

We’re glad you had a great experience!

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