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Beoordeeld met 1 van de 5 sterren

I am also here to say this company is a true scam. I paid more than $100 money last year in August for iPhone unlocking. They couldn't do it and gave me a credit note for another phone. Just 19th... Toon meer

Beoordeeld met 5 van de 5 sterren

meu amigo paquei um , servico em 2024 , que nao foi possivel porque estava na lista negra, agora tente novamente com esse pagamento que gerou um credito e não consigo acessar o pagamento com o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I unlocked my iPhone 17 pro, IMEI 350630601263031 via EXPRESSUNLOCKS. The unlocked EMEA lock within 12 hours which is really impressive. They are really fast and reliable source and highly recommen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Express unlocks replied publicly to my Trustpilot review, but they still haven’t contacted me through their official support. It looks like they only respond on Trustpilot to calm others down, not to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens


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3,1

Gemiddeld

TrustScore 3 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

it was great

21 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — thanks so much! Glad you had a great experience. If you need any help with another unlock or have questions, just use the Live Support on your tracking page.

Thanks, Charlotte

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, very quick and simple.

20 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — Charlotte here. Thanks so much for the lovely feedback! Really pleased it was quick and simple for you. If you need any help finishing the unlock (iPhones: connect to Wi‑Fi and restart) or have questions, just reply here or contact our support. Enjoy your phone!

Beoordeeld met 5 van de 5 sterren

The site was easy to use.

The site was easy to use and the process was incredibly fast and safe so far.

20 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — thanks so much for the great feedback! I’m really pleased it was easy and fast for you. Just a quick note: all phones require an Eligibility check first, followed by an Unlocking Payment. If you need any help or want us to check your order, please use the Live Support on your tracking page and have your IMEI ready so we can assist quickly. — Charlotte

Beoordeeld met 5 van de 5 sterren

Great service and great communication…

Great service and great communication especially with a difficult unlocking

20 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — Charlotte here. Thanks so much for the kind words! I’m really glad we could sort that tricky unlock for you. If anything else comes up, use Live Support on your tracking page or reply here and we’ll get it fixed quickly. Enjoy your phone!

Beoordeeld met 5 van de 5 sterren

Speedy service

Speedy service, said it would take 24 hours but only took 2. Well worth it.

15 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Thanks so much — Charlotte here. Really glad it was that fast and worth it! If you need any help with your iPhone or want to unlock another device, just reply and I’ll be happy to help.

Beoordeeld met 1 van de 5 sterren

Expessunlockd I want my money backI'm sorry I didn't google the reviews…

I'm sorry I didn't google the reviews for this website before sending them my money. I was sent a code that didn't work and all I asked them to send me a refund is like they have an AI responding having me in circles. Now I ask for my refund they send me a different code. I don't need another code, I need my money back ASAP.

I told you to refund me back the $60

19 augustus 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — I’m really sorry this has been frustrating. I can see your order (placed 21 Aug 2025) is showing: Reported as Not Unlocked, waiting customer feedback. You’ve paid $28.99 for the Eligibility Check and $60 for the Standard Unlock.

A couple of important points from our terms:
- “An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device.”
- “Eligibility Check: These checks are non-refundable.”
- “Incorrect Unlocking Code: If, having worked with our technician to get the code to work, and we cannot get the code to work, you'll be refunded.”

Your unlock code is: 6656211113413222

Please tell me one thing so I can help immediately:
1) Did your S24 Ultra prompt you to enter an unlock code when you inserted a non-T‑Mobile SIM? — If yes, try the code or I can get a technician to walk you through it now.
2) If it didn’t prompt for a code, the phone requires a Remote USB Unlock (additional fee) — would you like to upgrade to that?

If you want the tech to try the code with you now, say “Assist me” and I’ll arrange it.

Beoordeeld met 1 van de 5 sterren

I would be very wary of this

I would be very wary of this. The company do unlock your phone and provide a good service but a couple of days later, after receiving £10 back for leaving a positive review, my card was hacked and someone tried to take a lot of money out. I also got a phone call pretending to be my bank and offering to sort it out. When I finally did sort it out through the bank, they asked if I had used any unusual websites. This was the only one. You give them your bank details and phone number. So beware!

5 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — I’m Charlotte. I’m really sorry to hear about the card fraud and scam call — that sounds stressful.

Please note: as our Terms state, "Your purchase will appear on your card statements as Expressunlocks," and "We do not store customer payment card details, these are passed directly to our payment provider(s) for the purposes of payment only." (Terms 12.4). I recommend continuing to work with your bank and reporting the scam call to them.

To investigate your order and check any possible link, I’ll need your IMEI (or order number). In the absence of any reference we cannot address specific concerns. Please use the Live Support on your tracking page or reply with your IMEI/order number and I’ll look into it right away.

Beoordeeld met 1 van de 5 sterren

typical scammers and crooks

typical scammers and crooks. I strongly regret not reading the reviews here prior to be fleeced by these scammers.
My advice : save your time and money. AVOID

20 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — sorry to hear you feel let down. I can see your order from 20 Sep 2025: a €5.99 Network Check and a €28.99 Standard Unlock for an iPhone 16 Pro Max on a UK network, and the order status shows "Unlock Complete."

Please try the final iPhone steps listed in our terms: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If that doesn’t work, reply with any error messages or a short video/screenshot and I’ll personally check what’s happening and advise next steps. Note that if a Premium Service was required it would be shown in your order/status.

Thanks — Charlotte

Beoordeeld met 3 van de 5 sterren

Efficient and fast

Efficient and fast. Read the small print as works out expensive in the end.

19 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — thanks for the review and glad you found us efficient. I know the costs can be frustrating; I can confirm your payments of £14.99 (Eligibility Check) and £30 (Standard Unlock) for the iPhone 14 (Vodafone UK), order placed 19 Sep 2025 — status: "Unlock Complete".

A couple of points from our policies to explain the charges: "Eligibility Check: These checks are non-refundable." and "Pre-orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." If you need help finishing the unlock, follow: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"

If you’d like me to double-check why a Premium Service wasn’t required or to explain any line on your order, reply and I’ll look into it.
Charlotte

Beoordeeld met 5 van de 5 sterren

Very fast and professional service

19 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — thanks so much for the kind words! Glad you found our service fast and professional.

Your iPhone 15 Pro (EE UK) is showing as "Unlock Complete." To finish the process please: "connect the phone to WiFi and turn the phone off and then on" (as per our instructions). You’ve paid £14.99 for the Eligibility Check and £30 for the Standard Unlock.

If anything doesn’t behave as expected, reply here and I’ll help right away. — Charlotte

Beoordeeld met 5 van de 5 sterren

Es muy buena me desbloquearon mi Iphone…

Es muy buena me desbloquearon mi Iphone muy rapido, pero me cobraron por elegibilidad 2 veces porque pedi desbloquear cuenta de icloud y no me resolvieron pague casi 100 dolares y no me resolvieron

17 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hola, soy Charlotte, ¡gracias! Me alegra mucho que hayamos desbloqueado tu iPhone rápidamente. Si necesitas más ayuda con la activación, futuros desbloqueos o cualquier otra cosa, responde aquí o visita expressunlocks.com. ¡Disfruta de tu teléfono!

Beoordeeld met 1 van de 5 sterren

This is absolutely scam

This is absolutely scam. I don’t want credit to your scam website . I want my fricking money back in my bank account !!!They literally have a department for refund trying to confuse the hell out of you so you don’t get a penny back or somehow they get to keep the money. They send you paragraphs after paragraphs of stupid policy garbage talk trying to work around keeping your money. They will get nothing done. They will keep offering more fees and fees and fees and nothing will be done. Stay away from this.
I am contacting all authorities and doing everything I know to take this scammer down. They took $93 already and now they want $174 more. In their website it says 100% guarantee unlock and instant. This is a complete lie they just want your money. This is just sick stuff like this exist.
They keep trying not to give you the money back no matter what. I will be contacting my bank if this is not resolved. Your service description does not meet your garbage follow up for a refund. You said don’t hundred percent guarantee and instant.

Update!
They will not give you the money back as they kept circling back with the same scam replies. They offer the service with 100% guarantee and they did not deliver that scam. I called my bank and reported a fraud. I will get my money back if they want or not these scammers suck

17 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — I’m Charlotte. I’m really sorry this has been so frustrating.

I can see your order placed on Sep 17, 2025 with status: "Unlock cancelled by client and full value credit note issued." That credit note covers your payments ($24.99 Eligibility Check + $68 Standard Unlock = $92.99).

Quick notes from our terms:
- "Standard Services which fail and which are not upgraded to Premium Service will be issued with a credit note only." (T&Cs 7.8)
- "Credit Notes can be used against any sim unlocking service... simply click 'Use Credit Note' on the checkout page when purchasing." (T&Cs 7.10)

While Eligibility Checks are usually non‑refundable, your order shows a full value credit note has been issued. I can either:
- Apply the credit now toward a Premium iPhone unlock for MetroPCS USA (if required), or
- Walk you through using the credit at checkout.

Tell me which you prefer and I’ll get it sorted right away.

Beoordeeld met 1 van de 5 sterren

This is a SCAM

This is a SCAM. Dont do it! you will pay for them to "check" if they can help you, then you will pay for the unlocking, then you will pay for extra premium service. Company only tells you that all this fine print and everything is explained in their terms and conditions ( which is very deceitful) it is purposefully done to steal your money.

15 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — I’m Charlotte, sorry you’ve had a bad impression.

A couple of things from our terms to explain why you may have been charged for checks: as our T&Cs state, "'Pre-orders' also referred to as 'Eligibility Checks' are not covered by our money back guarantee" and our Refund Policy also says "Eligibility Check: These checks are non-refundable." We do, however, refund in specific failure cases (for example: "Incorrect Unlocking Code", "Criteria Mismatch" and certain Premium/Remote USB failures) as set out in the Refund Policy.

I don’t have your IMEI or order details here — we need the IMEI to locate your order and properly investigate. In the absence of that reference we cannot address your specific concerns. Please use the Live Support link on your tracking page (or reply with your IMEI via Live Support) so we can review your case and try to make this right.

Beoordeeld met 1 van de 5 sterren

Misleading, exploitative service — avoid at all costs

I feel completely scammed by ExpressUnlocks. The website looks professional, but the way it’s set up is deliberately misleading. You’re shown one low “initial” price, only to be hit with another, much higher “final” payment once you’re already committed. At no point is this made clear upfront — it feels designed to trap you.

17 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — Charlotte here. I’m really sorry you feel that way and I understand how frustrating unexpected charges are.

To explain briefly: some orders start with an eligibility/pre-check and may require a further unlock payment. As our Terms state, “Pre-orders, eligibility check, and unlocking costs are incurred immediately upon placing your order. By clicking Credit/Debit Payment you wish for the order to be commenced immediately.” Also, “If you decide not to proceed with the unlocking payment, we cannot refund the cost of the Eligibility Checks…”.

I don’t have your IMEI or order details, so I can’t review your specific charges. Please use the Live Support link on your tracking page and provide your IMEI there so we can investigate, explain each charge, and find the best next step (credit note or further options).

Beoordeeld met 1 van de 5 sterren

Absolute con!

It's a con! I paid £14.99 in good faith and all this company did was carry out some "eligibility checks". Once these were complete they asked me for a further £30.00 to receive my unlock code! This is not made clear at the start so I was not expecting it.
I was about to request a refund but their refund policy states that they will not refund the cost of eligibility checks.
My advice would be to only use these people if you don't mind paying £45.00 for a network unlock code!

17 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — I’m Charlotte. I’m really sorry this has been frustrating.

I can see your order from 17 Sep 2025 shows you’ve paid the £14.99 Eligibility Check and it’s currently “Only paid for Eligibility Check, awaiting Unlocking Payment of £30.00.” Please note our policy: “Eligibility Check: These checks are non-refundable.” and “It is not possible to cancel your order once it is paid for.”

If you want the actual unlock, please initiate the £30.00 unlocking payment via your Tracking page. If a Premium Service is required for your iPhone, that will be shown in your status and would need to be paid in addition. If you’d like, I can walk you through the Tracking page steps or check what your status shows next. Reviews are here for extra reassurance: https://expressunlocks.com/unlock-iphone-11-x-tesco#review_section.

Beoordeeld met 1 van de 5 sterren

Es estafa

Es estafa, te hacen pagar dinero y no hacen nada, después te ofrecen nota de crédito que no sirve para nada y no te devuelven el dinero señalando que el equipo es robado y a si de simple se quedan con tu dinero . Estos sinvergüenza deben estar en la cárcel, No contraten a estos estafadores, yo en lo personal hice las denuncias a la autoridad y presenté querella por daños y perjuicios. Estos sujetos son delincuentes, no contrate el servicio

16 augustus 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hola, soy Charlotte. Lamento mucho que estés molesta y agradezco que lo menciones. Puedo confirmar con nuestros registros que tu pedido (realizado el 19 de agosto de 2025) aparece como En la lista negra y se emitió una nota de crédito. Según nuestras políticas: "Teléfonos bloqueados/en la lista negra: Si tu teléfono es bloqueado, robado o perdido, no se ofrece ningún reembolso". Además, "Verificación de elegibilidad: Estas verificaciones no son reembolsables" (Política de reembolso) y "La garantía no se aplica cuando el teléfono parece estar EN LA LISTA NEGRA o en modo PERDIDO DE iCloud..." (Términos y condiciones 7.1). Lo que puedo ofrecerte: puedes usar la nota de crédito para otro servicio de desbloqueo de SIM ("no se puede usar para desbloqueos de iCloud"). Si crees que el estado de En la lista negra es incorrecto, responde con tu número de pedido e IMEI y escalaré una nueva verificación para ti de inmediato. Gracias, quiero ayudarte a resolver esto.

Beoordeeld met 1 van de 5 sterren

Expressunlock they are scammers

Expressunlock they are scammers, I don't know why they still online. They ask you to pay 29 dollars and the they ask again to pay extra amount to unlock, this is totally a scam. They worth nothing. They show you taht people are unlocking their phones but it is just a lie. No one should try to unlock the phone with Expressunlock. Scammers....

16 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — I’m really sorry you feel this way and I want to help.

Please note that some orders do require an extra service (for example upgrading to a Remote USB or Premium Service) — as our T&Cs state “There may be an additional price to pay for the sim unlock itself” and “It is not possible to cancel your order once it is paid for.” At the same time our Refund Policy does provide refunds in specific cases (for example “Premium Services which fail - both your Standard and Premium payments will be fully refunded” and “Remote USB Unlock: Refund is given if the service is incompatible or doesn't work”).

To investigate your case I need your IMEI or your order reference — without that we can’t look up what happened. Please use the Live Support link on your tracking page or reply with your IMEI/order number and I’ll get this sorted for you ASAP.

— Charlotte

Beoordeeld met 5 van de 5 sterren

Thank you for your great serviceStill waiting for it to work.but great…

Still waiting for it to work.but great service

16 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — thanks for the feedback and glad you liked the service. I can see your order (placed 16 Sep 2025) is showing "Unlock Complete" and both payments ($28.99 Eligibility Check + $36 Standard Unlock) were received.

Please follow the iPhone unlock steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" then insert your MTN South Africa SIM and reboot. If you still can’t use the phone, check Activation Lock as advised: "Contact the iPhone owner for iCloud removal or buy our iCloud Removal service… Check for Activation Lock at https://www.icloud.com/activationlock/."

If it’s still not working, reply with your order number and a photo/screenshot of the message you see and I’ll escalate this for you.

Beoordeeld met 1 van de 5 sterren

Scammers

Scammers. Asked for 15 quid. This was for nothing. I paid them for nothing. Then they requested another 42 pounds. I requested a refund. They did not respond but sent another link requesting 42 pounds.

15 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — I’m really sorry this has been frustrating. I can help, but I need to check your specific order first.

Please note our terms state: "It is not possible to cancel your order once it is paid for." Also, sometimes an upgrade is required and "If your phone requires an upgrade (e.g., from Standard to Premium Service), any initial payments are non‑refundable." These are why extra payment requests can appear.

We don’t have your IMEI on file — without an IMEI we can’t locate your order to investigate. Please use the Live Support on your tracking page (or send your IMEI there) so we can review what happened and resolve this for you.

Beoordeeld met 5 van de 5 sterren

Quick and easy way to unlock your phone…

Quick and easy way to unlock your phone from a network.
Job done and highly recommended

15 september 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — thanks so much for the great review, really appreciate the recommendation!

Your order (placed 15 Sep 2025) shows status "Unlock Complete" so the unlock is finished. To finish on your iPhone, follow the site instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should complete it.

I can also confirm you paid £14.99 for the Eligibility Check and £30 for the Standard Unlock. If you run into any problem (still locked, Activation Lock, or an incompatible SIM) reply here and I’ll help get it sorted.

— Charlotte

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