I am also here to say this company is a true scam. I paid more than $100 money last year in August for iPhone unlocking. They couldn't do it and gave me a credit note for another phone. Just 19th... Toon meer
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meu amigo paquei um , servico em 2024 , que nao foi possivel porque estava na lista negra, agora tente novamente com esse pagamento que gerou um credito e não consigo acessar o pagamento com o... Toon meer
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I unlocked my iPhone 17 pro, IMEI 350630601263031 via EXPRESSUNLOCKS. The unlocked EMEA lock within 12 hours which is really impressive. They are really fast and reliable source and highly recommen... Toon meer
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Express unlocks replied publicly to my Trustpilot review, but they still haven’t contacted me through their official support. It looks like they only respond on Trustpilot to calm others down, not to... Toon meer
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Heeft 98% van zijn negatieve reviews beantwoord
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Was regularly updated with progress and…
Was regularly updated with progress and was easy to get information regarding the process and they opted for the best solution to unlock my phone
26 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — Charlotte here, thank you for the kind feedback! I’m glad you felt regularly updated and that we chose the best solution for you.
Your order (placed 18 Sep 2025) shows status: "Unlock Complete". Your unlock codes are:
NETWORK=91841819 PROVIDER=94018069 SUBNET=00000000 DEFREEZE=39149136 EXTRA=00000000 EXTRA2=00000000
As our Terms state, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." If your S9+ doesn’t prompt for a code when you insert a non-Open sim, then "An Android device is only able to be unlocked via a code if the device asks for an unlock code..." — in that case you’ll need a Remote USB unlock at an additional fee.
If you want, reply here and I’ll guide you step‑by‑step to enter the codes or arrange the Remote USB option.
Estafa total
Estafa total. Te cargan 20-30 euros solo para decirte que luego debes pagar 150 eur adicionales por desbloquear el movil.
Charlotte, actualizo la opinión para darte el número de pedido : 12917756. Espero que se complete el desbloqueo o al menos me devuelvan los 26 euros pagados. Gracias
26 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hola, soy Charlotte y siento que esto te haya frustrado. Entiendo por qué te sientes así: algunos pedidos comienzan con una verificación de elegibilidad o una tarifa de preorden y pueden tener costos adicionales por el desbloqueo de la tarjeta SIM. Como indican nuestros Términos, "Puede haber un costo adicional por el desbloqueo de la tarjeta SIM" y "No es posible cancelar tu pedido una vez pagado". Además, para Android: "Si tu teléfono no solicita un código de desbloqueo antes del pago, tendrás que usar un desbloqueo remoto por USB con un costo adicional". Para analizar tu caso específico, necesito tu IMEI y la referencia del pedido; sin ellos, no podemos localizarlo. Usa el soporte en vivo en tu página de seguimiento o responde aquí con tu IMEI/número de pedido y lo investigaré de inmediato. Charlotte
Excelente Servicio
Esta es la segunda vez que utilizo el servicio de desbloqueo de sim card. Brindan un excelente servicio y confiable. Además el servicio de apoyo técnico te responden cualquier duda. Los recomiendo a ojos cerrados.
15 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hola, ¡muchas gracias por tus amables palabras y por elegirnos de nuevo! Tu pedido (realizado el 16 de septiembre de 2025) muestra "Desbloqueo completo", así que tu iPhone 12 en Claro ya debería estar desbloqueado. Para finalizar el proceso, sigue las instrucciones para iPhone: "iPhones: conectar el teléfono al wifi, apagarlo y encenderlo" (Condiciones 8.1). Si algo no funciona, responde aquí y lo solucionaré. — Charlotte
Very understanding and very good…
Very understanding and very good service I would highly recommend it
24 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — thank you so much for the kind words and recommendation! I'm really pleased you had a positive experience.
Your unlock status is "Unlock Complete" — to finish, please connect your iPhone to WiFi and restart it ("iPhones: connecting the phone to WiFi and turning the phone off and then on;"). If you need any help, reply here and I’ll sort it for you.
— Charlotte
It took weeks for my code to come…
It took weeks for my code to come through which was frustrating. I had great customer service via the chat until that was disabled.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — Charlotte here. I’m sorry the code took so long and that the chat was disabled — that’s frustrating.
Our terms explain that "The service of sourcing and supplying any unlock solution begins at the point payment has been received from a customer. Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee." and that "These delivery times are variable and can decrease as well as increase without notice... if your unlock is in progress we will immediately notify you of any changes to delivery times and keep you informed right up to the point of unlocking."
We don’t have your IMEI or order number on file — we need the IMEI to find your order and investigate. In the absence of that reference we can’t address your specific concerns. Please use the Live Support on your tracking page to send your IMEI and order number now and I’ll escalate this so we can sort it quickly. Thanks, Charlotte
BIG HIDDEN CHARGES - DO NOT USE
Complete rip off company. Charged £14.99 for what i thought was unlocking an S10 lite which was locked to Vodafone. Only reason went with them as looked professional and needed phone quickly. Paid the initial money and after about 5 min I checked again and they wanted an additional £49 to actually unlock the phone (which subsequently Vodafone did in 30m instead of the up to 10 day turnaround) I contacted them and asked for refund to which i got no refund our terms say initial fee is for checks only... however they would be happy to walk me through payment of £49 and they'd be happy to unlock my phone. This repeated after several messages even after telling them 4 times i would not pay any more they kept hassling me to pay extra £49. I have contacted bank who advised me to dispute charge after 15 days so my opinion DO NOT USE
23 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — I’m really sorry this was frustrating.
Your order shows you’ve paid £14.99 for an Eligibility Check (placed Sep 23, 2025) and the unlock is awaiting the additional £49 payment. Per our policy: "Eligibility Check: These checks are non-refundable." and "It is not possible to cancel your order once it is paid for."
If you’d like us to finish the unlock, please initiate the £49 payment via your Tracking page and we’ll complete it. If Vodafone have already unlocked your S10 Lite, that’s great — please note the Eligibility Check fee remains non-refundable per the terms above.
You can read other customers’ experiences here: https://expressunlocks.com/unlock-samsung-open#review_section
If you want, I can walk you through making the payment on your Tracking page.
Be very careful
Be very careful, this is a cleverly constructed scam. It appears to offer service to unlock your mobile but nowhere does it say that initial charge is for "eligibility" check only! Then you will get demand for another £50+ for the actual unlock! Reported to my bank.
18 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — I’m really sorry you feel this way and I want to help sort it quickly.
Please note our Terms state that "Pre-orders, eligibility check, and unlocking costs are incurred immediately upon placing your order. By clicking Credit/Debit Payment you wish for the order to be commenced immediately." Our Refund Policy also makes clear there are refund routes in certain situations (for example: "Incorrect Unlocking Code: If, having worked with our technician to get the code to work, and we cannot get the code to work, you'll be refunded.") but some items (like eligibility checks) are non‑refundable ("Pre-orders... are not covered by our money back guarantee.").
You haven’t supplied your IMEI — that’s essential for us to find your order and investigate. In the absence of an IMEI or order reference we can’t address your specific concerns. Please use the Live Support link on your tracking page and provide the IMEI there so we can review and resolve this for you. I’ll stay on this until it’s sorted.
Excelente lo único malo que hicieron…
Excelente lo único malo que hicieron realizar varios pagos y no me explicaron para hacer de una sola ves
24 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hola, soy Charlotte. Gracias por tus amables palabras y lamento los pagos múltiples; no es lo ideal. A menudo, los pagos se dividen porque nuestro servicio puede implicar pasos separados (verificaciones de elegibilidad, el desbloqueo o actualizaciones como Premium o USB Remoto). Como explican nuestros Términos: "No es posible cancelar su pedido una vez pagado" y "Las 'preordenes', también conocidas como 'Verificaciones de Elegibilidad', no están cubiertas por nuestra garantía de devolución de dinero". Además, si un dispositivo Android no solicita un código, es posible que necesite un USB Remoto con un costo adicional: "Si su dispositivo no solicita un código de desbloqueo antes del pago, deberá usar un desbloqueo USB Remoto con un costo adicional". No tenemos su IMEI registrado; sin ninguna referencia, no podemos abordar sus inquietudes específicas. Responda con su IMEI o utilice el Soporte en Vivo en su página de seguimiento para que podamos verificar su pedido, explicarle los cargos y resolverlo rápidamente.
I understand that the work are in…
I understand that the work are in minutes but no, I can wait for one week.
13 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — thanks for the patience, waiting a week is fine. Good news: your order (placed Sep 13, 2025) shows status: "Unlock Complete."
To finish the process on your iPhone 13 Pro please connect the phone to Wi‑Fi, then turn it off and back on. As our terms state: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If you still see it locked or get an error, please reply with the exact message or a screenshot and I’ll sort it out. Note: if a Premium Service was required it would be shown in your status — yours is already "Unlock Complete."
Charlotte
No refund after 3 months
I walked into this site, with my eyes open. After the initial charge, they then levied another £26.00. After 3 months they failed to unlock the phone and have not refunded as they agreed, in multiple emails. The non existent 'tech' department did not contact me. The unlock service is free from Vodafone and Sony, and the issue is now sorted at no charge. Don't even think about using this site. I have your email agreeing to a refund and you have blocked my opportunity to respond.
14 juni 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — I’m Charlotte. I’m really sorry this has been stressful.
I can see your order for the Sony Xperia XZ Premium (Vodafone UK) placed 14 Jun 2025, status: "Reported as Not Unlocked, waiting customer feedback", payments: £11.99 (Eligibility Check) and £26 (Standard Unlock). Code on file: 1189725924262837.
To be clear on options: our terms state "Eligibility Check: These checks are non‑refundable." and "Standard Services which fail and which are not upgraded to Premium Service will be issued with a credit note only." Given the order status, we can either:
- Issue a credit note for the failed Standard Unlock to use on another service, or
- Escalate/reopen the case with our techs to attempt a further investigation/retry.
Please reply which you'd prefer and I’ll action it straight away.
My phone was unlocked in7 days
My phone was unlocked in7 days! Thank you so much for a less hassle transaction.
19 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — Charlotte here, thanks so much! Really glad your phone was unlocked in 7 days and that it was hassle-free.
If you need any further help, please have your IMEI ready — we need it to find your order and resolve specific concerns. In the absence of an IMEI we can’t look up your order, so please use the Live Support link on your tracking page and we’ll sort it quickly.
Pude desbloquear mi teléfono
Pude desbloquear mi teléfono sin la necesidad de salir de casa rápido y confiable
23 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hola, ¡muchas gracias por tus excelentes comentarios! Me alegra mucho que hayas tenido una experiencia rápida y confiable. Tu pedido (realizado el 24 de septiembre de 2025) muestra el desbloqueo completo para tu iPhone 12 Mini en Unefon México. Si necesitas finalizar la configuración, sigue las instrucciones del iPhone: "Conecta el teléfono al wifi, apágalo y enciéndelo"; y responde aquí si algo no te funciona. Gracias de nuevo. — Charlotte, Expressunlocks
The process took a few hours to finish…
The process took a few hours to finish but it was successful in unlocking my IPhone. The customer service team were quick at responding and helpful when I queried the time taken. The process was completed shortly after some guidance from customer service.
23 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Thanks so much — I’m really glad your iPhone is unlocked and our team could help get you there quickly.
As a reminder, the final step for iPhones is just to follow the instructions we send (for example: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"). If you need anything further, please reply with your IMEI or use the Live Support link on your tracking page so we can locate your order and help right away.
Thanks again,
Charlotte
Qué buen excelente servicio
Qué buen excelente servicio
Muy facil y 100% recomendable
23 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hola, soy Charlotte, ¡muchas gracias por tus amables palabras! Me alegra que el servicio te haya resultado fácil y que nos recomiendes. Si alguna vez necesitas algo más o tienes otro dispositivo para desbloquear, usa el soporte en vivo en tu página de seguimiento para que podamos ayudarte de inmediato.
Does what it says on the tin
So much to like about this service…The cost = very reasonable / The status tracker = nicely visible / The communication = timely and clear / The service = top notch
23 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — thanks so much for the lovely feedback! Really glad you found the cost, tracker, communication and service spot on.
If your order shows "Unlock Complete" just follow the iPhone steps to finish the unlock: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — reply here if you’d like any help and I’ll sort it.
— Charlotte
ESTAFA
ESTAFA
ESTA PAGINA ES UNA ESTAFA TENGO UN MES QUE ME COBRARON 2 SERVICIOS Y HASTA LA FECHA NO QUEDA MI TELEFONO Y NO ME QUIEREN REGRESAR MI DINERO SIEMPRE ES LA MISMA RESPUES Y SIGUEN SIN REGRESARME MI DINERO $26 DOLARES QUE DICEN QUE NO SON REMBOLSABLES Y DESPUES $ 108 DOLARES QUE SOLO PUEDEN REGRESAR DE ACUERDO A SUS POLITICAS , ESTAFA DE PAGINA
25 augustus 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hola, soy Charlotte. Lamento mucho que hayas tenido una experiencia tan estresante. Veo que realizaste tu pedido el 25 de agosto de 2025 para un Samsung Galaxy A15 (AT&T USA). Pagaste $24.99 por la Verificación de Elegibilidad y $106 por el Desbloqueo Estándar. Como explica nuestra política, "Las 'Preordenes', también conocidas como 'Verificaciones de Elegibilidad', no están cubiertas por nuestra garantía de reembolso" y "Verificación de Elegibilidad: Estas verificaciones no son reembolsables". Los cargos también aparecen en tu tarjeta como Desbloqueos Express. El estado de tu pedido es En Proceso: el desbloqueo está completo al 99% y debería completarse pronto. El proceso se envía por correo electrónico; para dispositivos que no sean iPhone, deberás seguir las instrucciones para ingresar los códigos de desbloqueo: "Dispositivos que no sean iPhone: ingresar los códigos de desbloqueo proporcionados según las instrucciones del correo electrónico". Revisa tu bandeja de entrada y correo no deseado para ver si hay nuestro mensaje. Si desea que revise su pedido, responda con su número de pedido o el correo electrónico utilizado y lo revisaré de inmediato.
Hello,
Hello,
I paid $24.99 for an eligibility check, and based on that, I was told my phone could be unlocked if I paid an additional $54.99. I paid the full amount, but now I’m being told that the original eligibility check was wrong and that my phone is not eligible for unlocking.
They promised to complete the unlock remotely via USB within 2 hours, but after waiting 5 days, no unlock was performed. I was also told that if the unlock was unsuccessful, I would receive a full refund. Despite this, my $54.99 has not been refunded.
At this point, I feel very disappointed and scammed. I kindly request an immediate refund of $54.99. If this is not resolved, I will have no choice but to dispute the payment with my bank/PayPal.
22 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — I’m Charlotte. Sorry you’re disappointed — I know this is frustrating.
Our records show you paid $24.99 for the Eligibility Check and $54 for the Standard Unlock. Because your order returned as Hard‑Locked by the carrier, our terms state: "Any unlocks which come back as Hard‑Locked by the network will be refunded in the form of a Credit Note" and "Eligibility Check: These checks are non‑refundable." Your order (Sep 15, 2025) was therefore issued a credit note, not a card refund.
You can use the credit note at checkout by clicking "Use Credit Note." If you’d like, I can help apply it toward a Remote USB unlock (Motorola devices are eligible for Remote USB unlocks) or walk you through the checkout. Would you like me to arrange that for your Moto G 5G 2025?
Status sim locked but working for US Sim card
It was a rush experience when I availed the services of Expressunlocks. We’re about to have our flight to US on the day I decided to have my carrier unlock since I’ll be using my phone with another sim. I was happy that the process was fast and smooth but when I tried to use my local sim (Philippines), it didn’t work. Since the time was not enough to ask for troubleshooting, I just tried to use my phone using the sim card we bought after arriving in the US, and fortunately, it worked even if the status of the carrier lock still says “Sim Locked”. Thank you.
16 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Hi — Charlotte here. Thanks for the feedback and glad it worked once you arrived in the US.
Good news: your order status shows "Unlock Complete," so the unlock has gone through on our end. If your iPhone still displays "Sim Locked" that can be a cached status — please try the standard iPhone steps: "connecting the phone to WiFi and turning the phone off and then on;" If it still won’t accept local sims, reply with your order number and I’ll get this checked right away.
ce sont des escrocs
ce sont des escrocs, ils font soit disant le dsimlockage de telephone, on lance la procedure pour 6 dollars, ils ne mentionnent jamais que il y a pllusieurs phases. et a chaque phase le montant augmente, 28 dollars pour la deuxieme transaction, 60 dollars pour la troisieme transaction en demandant chaque fois de l argent, j exige le remboursement immediat sous peine de porter plainte
22 september 2025
Review zonder uitnodiging
Antwoord van Expressunlocks
Bonjour, je m'appelle Charlotte. Je suis désolée que vous ressentiez cela. Je vois que vous avez payé 6,99 $ pour la vérification du réseau/de l'éligibilité et 28,99 $ pour le déblocage standard le 22 septembre 2025 pour un iPhone 16 Pro sur le réseau israélien, et le statut de votre commande indique « Déblocage terminé ». Quelques points rapides pour clarifier cela : - Nous effectuons toujours une vérification de l'éligibilité/du réseau en premier, puis le paiement du déblocage est facturé. Comme le stipulent les Conditions générales, « Le service d'approvisionnement et de fourniture de toute solution de déblocage commence au moment où le paiement a été reçu du client. » Les vérifications de précommande/d'éligibilité ne sont pas remboursables (« Les précommandes… ne sont pas couvertes par notre garantie de remboursement »). - Toutes les exigences de service supplémentaires (par exemple, le service Premium pour certains iPhones) sont indiquées sur la page de commande/paiement avant l'achat. - Le statut de votre commande est « Déblocage terminé » — pour terminer le déblocage d'un iPhone, veuillez suivre les instructions : « iPhones : connecter le téléphone au Wi-Fi et l'éteindre puis le rallumer ; » Si vous avez fait cela et que le problème persiste, répondez-moi et je transmettrai immédiatement le problème à nos techniciens. Je ne peux pas effectuer de remboursement tant que la commande est affichée comme terminée, mais je souhaite que cela fonctionne pour vous. Veuillez essayer les étapes de redémarrage et me communiquer le résultat afin que je puisse vous aider.
Antwoord van Expressunlocks
Muchas gracias. ¡Nos alegra mucho que nos recomiendes! Si necesitas ayuda con el desbloqueo de tu iPhone o tienes preguntas sobre tu pedido, responde aquí o contacta con soporte y te ayudaré. — Charlotte
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