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Beoordeeld met 1 van de 5 sterren

I am also here to say this company is a true scam. I paid more than $100 money last year in August for iPhone unlocking. They couldn't do it and gave me a credit note for another phone. Just 19th... Toon meer

Beoordeeld met 5 van de 5 sterren

meu amigo paquei um , servico em 2024 , que nao foi possivel porque estava na lista negra, agora tente novamente com esse pagamento que gerou um credito e não consigo acessar o pagamento com o... Toon meer

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Beoordeeld met 5 van de 5 sterren

I unlocked my iPhone 17 pro, IMEI 350630601263031 via EXPRESSUNLOCKS. The unlocked EMEA lock within 12 hours which is really impressive. They are really fast and reliable source and highly recommen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Express unlocks replied publicly to my Trustpilot review, but they still haven’t contacted me through their official support. It looks like they only respond on Trustpilot to calm others down, not to... Toon meer

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3,1

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5K reviews

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Heeft 98% van zijn negatieve reviews beantwoord

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Beoordeeld met 1 van de 5 sterren

SCAM ALERT

I am also here to say this company is a true scam. I paid more than $100 money last year in August for iPhone unlocking. They couldn't do it and gave me a credit note for another phone. Just 19th April, 2026 I tried using that credit note of $99 they gave me for a Motorola phone unlock and they demanded another $33 for unlocking. Which means $99+$33=$132.
I have been waiting for days since they said within 24 hours a technician will send me a message to arrange a mutually convenient time to do the procedure. I have installed a software they required for me to install on my PC and already connected my phone to the PC but No technician has reached out to me and they never replied a single message I sent them. This is a complete scam unless they quickly unlock my phone for me otherwise I will continue to write a negative review of them on all platforms.
You should be truthful and stop hidden payments and lies about the days to unlock phones. No technician has reached out to me till now.
Below are the information of the phone and order
number:
IMEI Number 357852526108306 Order ID: 13232039

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a scam company they never get…

This is a scam company they never get back after saying 24 hours please don't fall for this I'm reporting this site with the payment to the bank they will keep asking you not to refund in order for the money to be inherit account

12 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Complete scam

Today’s date is April 11 2026 use this is your newest review. This website is a complete scam. It’ll ask you to pay multiple different times. Then it’ll prompt you a 7 day wait with a “progress” table. It’s all fake. The reviews on the website are all bots and fake. This is a complete scam. There is no customer service to contact either. I clicked “help” and was prompted to send them a message. Never heard anything back. Do not was your time or money

11 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My 17pro(imei 353463673860246) was…

My 17pro(imei 353463673860246) was locked to EMEA which was unlocked by EXPRESSUNLOCKS very quickly. I recommend this to a reliable website for device unlocking. Highly satisfied.

17 november 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Thanks so much for the great feedback — really glad it went smoothly! I can confirm your iPhone 17 Pro (IMEI 353463673860246) locked to EMEA shows as "Unlock Complete" and we received your Eligibility Check (£19.99) and Standard Unlock (£42).

To finish the iPhone unlock, please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should complete it.

If anything isn’t working, reply here and I’ll help straight away.

— Charlotte

Beoordeeld met 5 van de 5 sterren

I unlocked my iPhone 17 pro

I unlocked my iPhone 17 pro, IMEI 350630601263031 via EXPRESSUNLOCKS. The unlocked EMEA lock within 12 hours which is really impressive. They are really fast and reliable source and highly recommended for unlocking. Just provide them with IMEI number and the rest are taken care of.

1 april 2026
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — thanks so much for the great review and for choosing Expressunlocks! I’m Charlotte and I’m delighted your iPhone 17 Pro (IMEI 350630601263031) was unlocked within 12 hours — we can also confirm your order placed on Mar 31, 2026 shows "Unlock Complete" and that you paid £4.99 (Network Check), £23.99 (Eligibility Check) and £42 (Standard Unlock).

If you need to complete the final step, follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything else comes up, just reply here and I’ll help straight away. Thanks again for recommending us!

Beoordeeld met 5 van de 5 sterren

Fast and efficient quick and easy way…

Fast and efficient quick and easy way to unlock your phone

30 maart 2026
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — thanks for the review! Just to clarify, we “offer official imei unlocking services” (Terms 1.2) — if you meant unlock rather than lock, great to hear you found the process quick and easy.

If you need help with a specific order, please send your IMEI — without it we can’t locate your order. Alternatively use the Live Support on your tracking page so we can sort this for you quickly. — Charlotte

Beoordeeld met 5 van de 5 sterren

Súper rápido de lo que me imaginaba

Súper rápido de lo que me imaginaba

17 maart 2026
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hola, soy Charlotte, ¡gracias! Me alegra mucho que haya sido más rápido de lo que esperabas. Tu pedido (realizado el 6 de marzo de 2026) muestra el estado: Desbloqueo completado. Para finalizar el proceso en tu iPhone 16 Pro Max, sigue las instrucciones: «Conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo». Si algo sigue sin funcionar correctamente, responde aquí y te ayudaré de inmediato.

Beoordeeld met 5 van de 5 sterren

credito de serviço não executado

meu amigo paquei um , servico em 2024 , que nao foi possivel porque estava na lista negra, agora tente novamente com esse pagamento que gerou um credito e não consigo acessar o pagamento com o credito , digitoa meu e-mail e não acontece nada , mais tenho um credito e quero usar pra desbloquear o meu iphone,,

Quarta, 12 de abril de 2023, 00:06 UTC

⭐️ Serviço Premium Desbloqueio Pagamento recebido: £207,00

18 maart 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Olá, aqui é a Charlotte. Desculpe pelo transtorno, mas posso ajudar. Boas notícias: você já tem um crédito e pode usá-lo na finalização da compra. Como nossos termos indicam, "Créditos podem ser usados em qualquer serviço de desbloqueio de SIM... basta clicar em 'Usar Crédito' na página de finalização da compra". Se inserir seu e-mail não funcionar, siga estes passos: - Verifique se você está usando o mesmo e-mail do pedido original. - Na finalização da compra, clique em "Usar Crédito" e aplique o crédito. - Se a opção ainda não aparecer, responda aqui com o número do seu pedido original e o e-mail usado, e eu aplicarei o crédito para você. Além disso, o desbloqueio do seu iPhone 13 Pro Max da T-Mobile USA está em andamento — está 99% concluído e deve ser finalizado em breve.

Beoordeeld met 5 van de 5 sterren

Was quick and reliable well worth the…

Was quick and reliable well worth the price tank you will definitely recommend to friends

9 maart 2026
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — Charlotte here, thanks so much for the lovely review! Glad it was quick and reliable. I can see your order for the iPhone 16 (Tesco Mobile) is marked "Unlock Complete." To finish, please "connect the phone to WiFi and turn the phone off and then on;" If you need any more help, just reply — happy to assist.

Beoordeeld met 5 van de 5 sterren

Es muy buena porque ya han 2 celulares…

Es muy buena porque ya son 2 celulares que me los desbloquea recomendada

5 maart 2026
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hola, soy Charlotte, ¡muchas gracias! Nos alegra mucho haber desbloqueado dos de tus teléfonos; agradecemos la recomendación. Veo que tu pedido del iPhone 16 Pro Max (Cricket USA) está en proceso con un 0% de interés y debería completarse en 4 días y 23 horas. Si necesitas ayuda una vez finalizado, solo responde y te ayudaré.

Beoordeeld met 1 van de 5 sterren

Very disappointing experience.

Very disappointing experience.

I paid $28.99 for the eligibility check, $60 for the standard service, and $174.99 for the Premium service. After paying for Premium, my phone was still not unlocked. Instead of completing the unlock or refunding me to my card, I was told I needed to pay another $151 for an even higher-level service.

So in summary:multiple payments, no successful unlock, another payment request after Premium,and a store credit offered instead of a proper card refund.

This was frustrating and time-consuming! And they have that AI automatic response instead of a real agent asking to pay move everytime!

8 juli 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — I’m Charlotte. I’m really sorry this has been so frustrating.

I can’t look up your order or escalate this without your IMEI — in the absence of any reference we cannot address your specific concerns. Please use the Live Support link on your tracking page and provide your IMEI (or paste it here) so we can locate your order and investigate immediately.

For transparency, our policy states: "Premium Services which fail - both your Standard and Premium payments will be fully refunded back to your card if it is not possible to unlock your device having tried Premium Service." Once you share the IMEI via Live Support, I’ll escalate this to a senior technician, confirm why the extra $151 was requested, and get this moved toward a resolution.

Again, apologies for the poor experience — please open Live Support with your IMEI so we can sort it out quickly.

Beoordeeld met 1 van de 5 sterren

Fui estafado por esta página llevan más…

Fui estafado por esta página llevan más de un año con mentiras que me van a desbloquear mi iPhone yo ya me comuniqué con el operador que lo tiene bloqueado y me pidieron una cantidad de dinero pero ellos me mintieron y me hicieron varios cobros y ahora no quieren reembolsar mi dinero lo cual es una gran estafa ya que muchos usuarios reportan lo mismo debe de ser investigado internacionalmente.

1 maart 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hola, soy Charlotte. Lamento mucho que esto haya sido estresante. Veo un pedido realizado el 7 de agosto de 2025 para desbloquear un iPhone 13 de Claro (Digicel) Honduras con cuatro pagos: $28.99 (Verificación de Elegibilidad), $50.00 (Desbloqueo Estándar), $28.99 (Verificación de Elegibilidad), $50.00 (Desbloqueo Estándar) — total $157.98. El estado de su pedido es En Proceso: el desbloqueo está completo al 99% y debería completarse de inmediato. Para escalar esto ahora mismo, responda con su número de pedido o el correo electrónico utilizado para la compra y lo enviaré a nuestros especialistas. Tenga en cuenta que nuestras políticas establecen: "Verificación de Elegibilidad: Estas verificaciones no son reembolsables" y que "si su desbloqueo está en proceso, le notificaremos inmediatamente sobre cualquier cambio en los plazos de entrega y lo mantendremos informado hasta el momento del desbloqueo". Lo verificaré urgentemente tan pronto como envíe su ID de pedido o correo electrónico.

Beoordeeld met 5 van de 5 sterren

Rápido y Seguro

Rápido y eficiente. Demoró menos de 15 minutos el proceso completo!!

23 februari 2026
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Gracias por tus comentarios. ¡Me alegra que hayas llegado rápido! Veo que tu pedido está marcado como "Desbloqueo completo". Para completar el desbloqueo del iPhone, sigue las instrucciones: "iPhones: conectar el teléfono al wifi, apagarlo y encenderlo". Si tienes algún problema, responde con tu número de pedido y te ayudaré de inmediato. — Charlotte

Beoordeeld met 1 van de 5 sterren

Unfulfilled promises Order 12874690 imei 354210971656951…

Order 12874690 imei 354210971656951 order placed on 21 August 2025. Since then 99% complete and after requesting a refund in January and being stringed along with every AI response Anna giving timelines after timelines about when they will get back to me, another escalation was supposedly done on top of the many that was already given along with two options to give another chance to try for a push unlock or to choose a refund. I repeatedly opted for the refund each time. I was asked to provide an email address which I replied that they have been sending me emails since I placed the order so why can’t they use the same one. After pointing out the numerous escalation and unfulfilled promises they have been making, I was blocked from responding to the live support and have not received any refund.

I then wrote a review on their review page and it was AI Charlotte that replied promising to get the block lifted from live support, asking if I want to continue with the unlock or a refund. It stated I should reply to that response which I am barred from doing. It has been ten days now and the review can only be updated. Six months is more than enough waiting time and with a refund not forthcoming, I can only conclude I was scammed.

So now this review was replied to with more promises and requesting permission through an email to be sent which never arrived, to proceed with the unlock. Why on earth permission is needed for a service that was paid for but not delivered? i also noticed that neither the bot Anna and Charlotte names are missing from their reply here... interesting observation. The reply is the same I have been receiving on the live chat before I was blocked, citing misuse. The block provide an email address to use to contact them and after sending a few emails without no replies from them including the latest one promised which have surpassed the 24 hours cited, it reaffirmed my conclusion about the integrity of this site.

I am updating this review today 27/02/2026 to say the promised email have not arrived, I have not received any refund for the premium service I paid for, the phone is still not unlock and no further reply have come from them. They are not admitting their inability to unlock the phone and obviously don't want to issue a refund. They repeatedly posting the 99% complete with the unlocking imminently which is akin to indefinite detention... knowing the definition of imminent and their use of the word is abusive, as it is to further frustrate and delay being accountable. I am still blocked from the live chat but thanks to trust pilot I can put the facts of my experience out there for others to see and be cautious not to be scammed.

22 March 2026
This is another update to further highlight the dishonesty of the company. I still have not received the email that was promised by express unlock on 21 February 2026. There have been no further response, my request for a refund have not been honored and my phone have not been unlocked. Be warned. Do not send your hard earned money to the company. Use my experience as a cautionary warning to yourself. My order was placed in August of 2025 and I am updating this post today 22 March 2026. Avoid being scammed as I have been.

21 April 2026 is now nine months since I paid to unlock my phone and to date they have not done so. They also have not respond as promised and neither have I received my refund. I am still not able to use the live support medium because I am still blocked, citing misuse. That misuse was me repeatedly replying to their empty promises and tone deaf approach of ignoring my choice to opt for a refund instead of giving them the go-ahead to try one more time for the unlock which they clearly are incapable of. This is more reaffirmation that I was scammed by this business and I would caution anyone about being a victim as I have been.

28 januari 2026
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — I’m really sorry for the frustration you’ve had. I can see order 12874690 (IMEI 354210971656951) placed 21 Aug 2025 — your unlock is showing In Process and is 99% complete and should be completed imminently.

I’m escalating this now to have the block lifted from live chat and to get a senior technician to attempt a push-unlock immediately. We’ll email the address on file within 24 hours — please reply to that email to confirm you want us to proceed (we can’t process this reliably from the review page).

When the unlock completes, please follow the iPhone finish steps: “connect the phone to WiFi and turn the phone off and then on.” (Terms 8.1)

Again, I’m sorry for the delay — we’ll get that email to you within 24 hours and sort the live-chat access so you can reply directly.

Beoordeeld met 5 van de 5 sterren

Good very good

Good very good

9 december 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — thanks so much, glad you’re happy!

Your order (placed Feb 8, 2026) shows status: Unlock Complete. As stated in our T&Cs: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — please insert an incompatible SIM and enter the codes we sent (NCK=59650157, MCK=85583295, RGCK=00000000, EXTRA=12251606).

One quick reminder from our Refund Policy: "No refund if your device has exceeded the maximum number of incorrect attempts." If you’d like, I can walk you through the steps — just reply and I’ll help. — Charlotte

Beoordeeld met 1 van de 5 sterren

I paid for eliginle check and then paid…

I paid for eliginle check and then paid for the Premium service . And they took like 3 months and nothing .Than I choose for a Refund of the premium service that they self couldn't complete and the play a game with me for 2 months and till today no Refund has been completed . No service , Scam , customer service keep playing and no REFUND

7 november 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — Charlotte here. I’m really sorry you’ve had to deal with that delay and stress.

Our Terms say “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” And our Refund Policy states: “Premium Services which fail - both your Standard and Premium payments will be fully refunded back to your card if it is not possible to unlock your device having tried Premium Service.”

However, we don’t have your IMEI or order reference on file — the IMEI is required to find your order and investigate. In the absence of any reference we cannot address your specific concerns. Please use the Live Support link on your tracking page or reply with your IMEI/order number and I’ll escalate this immediately so we can resolve it.

Beoordeeld met 1 van de 5 sterren

Reply

Started the process in July went on until November and they kept saying 48hours and you will be refunded very long 48 hours went on months. Still waiting

10 juli 2025
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — Charlotte here. I’m really sorry you’ve been stuck waiting that long — that isn’t the experience we want.

I can see you paid £23.99 (Eligibility Check), £46 (Standard Unlock) and £133.99 (Premium Service) for an iPhone 14 on Three UK (order 10 Jul 2025). Please note our terms: “Delivery times are guidelines set by the relative networks” and “It is not possible to cancel your order once it is paid for.” I’ll also note our refund wording: “Premium Services which fail - both your Standard and Premium payments will be fully refunded back to your card if it is not possible to unlock your device having tried Premium Service.”

Before any refund, I’d like to escalate this to our senior techs and request an urgent status check and priority reattempt. Can you reply with your order number or IMEI and the email used on the order? I’ll open the escalation now and aim to update you within 48 hours.

Beoordeeld met 1 van de 5 sterren

Das einzigste was Express ist, sind die Gebühren

Hallo,
muss zu diesem Anbieter auch eine negative Bewertung loswerden.
Ich wollte heute den SIM-Lock für ein Samsung A50 für die RD / Claro freischalten/entsperren lassen.
Nun, es ist ein dreistufiger Prozess und jeder Prozessschritt kostet Euch Geld$.
Im Detail für das Samsung A505 welches selbst nur einen Wert von 90€ hat!
1. Prozessschritt 6,99$
2. Prozessschritt 24,99$
3. Prozessschritt Final 63$, sorry da bin ich ausgestiegen.

Die Preisgestaltung ist Scam , erst "anfüttern", dann schön "ausquetschen".

Ich kann diesen Anbieter für günstige Smartphone zur Entsperrung nicht empfehlen, daß Preis/Leistungsverhältnis stimmt nicht, meiner Meinung nach.
Finger weg, ihr verliert zu viel Geld!!

Kauft euch einen LTE Router ohne SIM-Lock und spart Euch das Geld und geht dafür Essen oder in eine Cocktail-Bar.

Positiv:
Die Arbeiten von Prozessschritt 1 bis 2 sind hochprofessionell ausgeführt worden.
Alle Daten waren richtig angegeben.

Weiterhin eine gute Zeit, egal wo ihr seid!

At Charlotte, schön daß Du versuchst die Reputation deiner Firma klarzustellen.
Aber es interessiert niemanden, wir Kunden möchten im Vorfeld die Schritte erklärt haben und nicht im Nachgang.
Auch super der Hinweis auf eure AGB's., dann passt ja alles!

26 januari 2026
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hallo – hier ist Charlotte. Es tut mir leid, dass der Preis Sie überrascht hat, und vielen Dank für Ihr Lob bezüglich der Schritte 1 und 2. Zur Klarstellung Ihrer Bestellung: Sie haben 6,99 $ (Netzwerkprüfung) + 24,99 $ (Berechtigungsprüfung) für Ihr Samsung A50 bezahlt (Bestellung vom 30. Januar 2026). In Ihrem Konto steht: „Nur die Berechtigungsprüfung bezahlt, Entsperrungszahlung von 63,00 $ ausstehend.“ Bitte führen Sie diese Zahlung über Ihre Sendungsverfolgungsseite durch, um die Entsperrung fortzusetzen. Wie in unseren AGB angegeben: „Vorbestellungen, auch als ‚Berechtigungsprüfungen‘ bezeichnet, sind nicht durch unsere Geld-zurück-Garantie abgedeckt. Wenn Sie sich gegen die Zahlung der Entsperrung entscheiden, können wir die Kosten für die Berechtigungsprüfung nicht erstatten, da wir diese bereits durchgeführt haben.“ Sollten wir die Entsperrung gemäß unserer Rückerstattungsrichtlinie nicht durchführen können, werden wir gemeinsam mit Ihnen eine Lösung finden. Wenn Sie möchten, können Sie den letzten Schritt über die Sendungsverfolgungsseite bezahlen, und ich behalte Ihre Bestellung im Auge.

Beoordeeld met 5 van de 5 sterren

After contacting Tesco by both phone…

After contacting Tesco by both phone and going into the store on on a few occations and them not giving me the correct code to unlock this phone. I spent a long time trying to find a way to unlock the phone.
I then went to Expressunlocks to try there.
Expressunlocks confirmed the phone was locked to EE so I decided to use them. It took them a little while but to my suprise they came back with a short procedure and more importantly the correct numbers to enter.
This resulted in the phone now Unlocked, a great result.

30 januari 2026
Review zonder uitnodiging
Logo Expressunlocks

Antwoord van Expressunlocks

Hi — thanks so much for sharing this! Really glad we could get your EE-locked phone unlocked for you.

If you need any further help, please have your IMEI ready — without it we can’t find your order or address specific concerns. Use the Live Support link on your tracking page so we can quickly resolve anything else for you.

Thanks again, Charlotte

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