I have enquired about several artworks on FairArt over the last few months, and each time the team has been very responsive and answered my questions patiently. I finally purchased an artwork, where o... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I've purchased two prints from FairArt. I've found that the customer service is excellent- they are fast to respond and eager to make sure you have a good experience. I highly recommend FairArt!
I was on the look out for a particular picture and registered my interest with FairArt. I got an email notification to advise a seller had just listed the exact picture I was after. At a great price.... Toon meer
As a low level buyer you worry that you won't be taken seriously whilst knowing that your 1.7k carries a weightier significance than 1.7m does for someone with that to spare! I could be naive here... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
FairArt is an online art marketplace for buying, selling and giving back. We are creating a fairer, more profitable art market for all through artist royalties on every sale.
Contactgegevens
Somerset House Exchange, Strand, WC2R 1LA, London, Verenigd Koninkrijk
- support@fairart.com
- fairart.io
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience
Great experience. Very responsive to questions. Piece delivered quickly and exactly as described. Would absolutely purchase from FairArt again.
Excellent Service!
I placed my wish list request on the site, not expecting to hear anything. I was very pleasantly surprised when I received confirmation that my print had been offered for sale! The transaction went smoothly, the print was in excellent condition and very well packed, and delivery was speedy. Overall, a brilliant experience.
Awesome and personal contact
Great communication and service
Great communication and service. I am really pleased with my purchases and would recommend FairArt.
alantrueart.com buys in!
As a low level buyer you worry that you won't be taken seriously whilst knowing that your 1.7k carries a weightier significance than 1.7m does for someone with that to spare!
I could be naive here but I don't believe FairArt could've treat me any differently with either sum. Encouraging, reassuring and communicative with calls often crossing continents. The process of purchase proved part of the excitement of the experience.
If I ever do have 1.7m to spare, with an Alex Katz to find, I'll go to FairArt first.
Good all round service
Good service, I was able to communicate with the seller to check the size with or without the frame. Purchase was easy and quick. Delivery was timely
The picture was fantastically packed to ensure no damage in transit.
Changed the heavy looking frame it came with and is now admired by visitors
Excellent experience from start to…
Excellent experience from start to finish, customer support (I needed to ask a question) were super quick to respond and sorted what was required quickly. Couldn’t be happier and will definitely be using FairArt again.
Nice and easy platform
Nice and easy platform. Great customer service, who reverts quickly.
Excellent experience
Excellent experience - communication clear fast and efficient, even through some US Customs hitches requiring more information and documentation. Piece was exactly what I ordered and arrived in great shape and ready to go to the framers. You can buy from them with confidence.
Exciting new business…
I had been looking for something very specific for a while and eventually found it at FairArt.
The purchasing/delivery process worked exactly as described. I was delighted with the service and will return one day soon!
Donald.
Excellent service
Excellent service. Reliable process that felt secure through out. Great way to reduce the obscene margin that exists between auction buying and selling prices.
Service has been great
Service has been great, communication very good. I will use FairArt again, their offering is good.
I am so happy with the service.
I am so happy with the service.
I never normally buy art without seeing it ,so I was very apprehensive.
The communication and delivery were superb.Very well packaged and I love the picture.
easy and safe art platform
very fair prices both buying and selling pow, easy communication with the staff, very good art platform
Great artworks, excellent after sales service
The art I ordered came quickly, and the team followed up on my purchases to make sure they arrived. I’m so happy with what I bought, knowing that the artists are getting compensated for their work is also a huge plus. Great platform, highly recommend it for anyone looking to buy art fairly.
Fully recommended art site
I had an incredible experience buying a very special Werner Bronkhorst art piece from this site. Extremely professional support team, always in touch helping me solve all the questions that I had. Fully recommended
Really easy process
Really easy process! Wasn't sure initially as I had never used FairArt but after reading some reviews and doing a bit research I took the plunge. I listed the art, which was straightforward enough, bit fiddly setting up the payment process but it wasn't onerous. Found a buyer immediately! Postage was the scariest bit but they arranged the shipping labels with DHL - they took payment for this from the sale and included insurance - gave me 3 working days to dispatch, so I arranged for DHL pickup and they came the next day. Goods arrived with the buyer the next day and I received payment about 5 days later.
Customer service points:
I had an issue with postage label not being complete so contacted them through their online portal, Emelyn responded and was very helpful in resolving the issue. She was very reassuring and was not wrong in her assurance, so all good there. There was also a discrepancy with the ETA of my payment on the website as it had changed the time frame to a later date, but I contacted Emelyn and she sorted it so I got my payment within the originally specified time frame. Only point of critique would be that there is no support over the weekend but other than that a great experience and would definitely use them again. Thank you FairArt and Emelyn in particular!
Very great way to buy art in my…
Very great way to buy art in my opinion, art I purchased came quickly, well protected and in mint condition no different then buying from a gallery. You’re also updated throughout each point of dispatch to delivery. Also great that the artist gets some of the royalties too
Very good seller, honest, great communication
This was shipped very quickly via DHL which handles many packages coming into the USA from abroad. Took a week to arrive; can’t beat that! Item just as described. Well packaged. I really like how they operate with prices for buying and selling stated upfront. No gimmicks. Nothing hidden. The artist gets a royalty payment. All good.
Spam you with emails offering work for…
Spam you with emails offering work for sale.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








