Ffordes Reviews 

The overall experience dealing with Ffordes is fantastic. Their quality rating for used products is very realistic. If anything the product you receive is better than described. I would not hesitate to recommend them and will be using them again. Thank you

I found a Sony HX99 that I'd been looking for, at Ffordes online. It was at a very reasonable price, beating all others I had found. After email confirmation and provision of tracking info, it arrived one business day after ordering, really well packaged and in pristine condition, with original box and accessories. It is flawless and could pass for brand new. It certainly lives up to its billing as "mint".

I'm really happy with the swift and seamless experience of buying online from Ffordes. I will be back! Thoroughly recommended.

My late husband was a keen photographer and I was reluctant to part with his equipment but have had to downsize recently so needed to find a good home for some of his kit. I looked at several sites and felt that Ffordes offered the best service.
I wasn't disappointed - they were professional, patient and courteous. After an initial consultation and assessment of the items, they offered several options for trading. They sent postage labels to send the package and having reviewed everything, agreed a fair price.
I am very happy with the service and can definitely recommend Ffordes.

Top service. I have bought from and sold to Ffordes a number of times over many years. The service has always been exemplary. Their offers on used equipment have been so reasonable I don't bother looking anywhere else (ebay might raise more but it's unreliable nowadays and not worth the stress). They make selling to them a breeze with home pick-up and great communication. Items I have bought have always been exactly as described and with no problems.

First time ordering from Ffordes. Ordered a used item late on Wednesday, item arrived on Friday. Great service and value. Item in excellent condition and exactly as described. Very happy 1st time customer.

I bought a second hand Rotolight from Ffordes - it was sent out on the next working day and reached me very quickly. When I had an issue Steve was so helpful and speedy at sorting out the problem and I am very happy with my new light!

Excellent friendly service. Emailed for gift vouchers at 10.30pm on Tuesday. Email reply at 8.45am on Wednesday. Vouchers arrived by recorded delivery on Thursday morning. Kept updated all way through and even an email to check if they had arrived.

Ordered a Canon 5D at what I estimated was a bargain price. Ffordes' service was exceptional, with next day delivery, updates on progress of the order. Cannot fault in any way. Loved the camera, beautiful photos and handling, but on 2nd use, seemed the CF card I used was damaged and subsequently bent a pini inside the CF slot of the camera, basically rendering the camera unusable. I emailed Ffordes and received a prompt response, to investigate the issue, and while I was honest in my description and understood the gravity of my self-imposed error,
Ffordes told me the problem was not covered by warranty and thus nothing they could do to help. I guess I was hoping for a little goodwill, although of course there was no compulsion on their part to help. I'm a numpty, and I know it, but this is not a
negative review and I'm very grateful for the feedback I received from them. Further, having used Ffordes in the past, I have no hesitation to state they're the go-to photographic store, and I will certainly use them again. Note to self: check CF before use!

Update: Since Ffordes has responded to this review (thank you Ffordes) yes, you did offer to see if the pin could be bent back into shape; however, you did state it would not be done under warranty, and the price of repair you quoted (if possible) would be prohibitive (for me) and would cost more than I paid for the camera. Hence I shall try to do it myself, and see how it goes; my stepson is a whizz with micro-soldering, so fingers crossed! Many thanks though for the response, which was typically rapid.

I’ve dealt with Ffordes for several years and they’ve always been friendly and helpful. All the staff are very knowledgeable and informative. My overall impression is of a very professional and efficient organisation.

I've used Ffordes for a number of years now and have always found their service to be first class.
I recently wanted to sell some lenses I wasn't really using so contacted the Ffordes team. They arranged collection of the equipment and a few days later I received an email with a choice of 3 selling options. I opted to sell the equipment right away with the money paid directly into my bank.
Very efficient and friendly service as I've come to expect from Ffordes.
Highly recommended.

Easy to deal with, good communication and previous purchases of good value equipment. Have visited twice over the years. Good experience.

I was on a road trip through Scotland and didn’t have a pair of binoculars with me. Being a total beginner in this area, I had no clue what to look for. But as soon as I experienced the breathtaking landscapes and incredible wildlife of Scotland, I realised: without binoculars, I’d miss so much. So I simply had to get one.

The first model I enquired about via email wasn't available at Ffordes. Still, the shop was directly on our route, and I was determined to buy a pair on-site. Unfortunately, our ferry to Ullapool was delayed, and I soon realised I probably wouldn’t make it to Ffordes in Inverness before closing time.

And that’s where Alister from Ffordes came to the rescue – a true customer service hero.
He kindly offered to stay late so I could still pick up a pair. And indeed, we didn’t arrive until half an hour after closing – yet Alister and his very friendly colleague (whose name I sadly didn’t catch) opened up the doors of their already stunning shop just for us.

Alister had the binoculars I had chosen – the Hawke Frontier HD X – already prepared. After an incredibly pleasant, relaxed and warmly personal conversation, I got to take them with me. That moment saved the trip – and the binoculars now deliver razor-sharp views that make every wildlife and nature encounter even more unforgettable.

I am absolutely thrilled with Ffordes. This was "beyond ordinary" service – honest, personal and human.
A big heartfelt THANK YOU to Alister for going the extra mile in such a generous way!

I can truly recommend Ffordes and the entire team to anyone – and even though I live in Germany, I’ll definitely be ordering from Ffordes (online) in the future!

Needed the camera urgently and Ffordes were great for sorting out the quick delivery and the DLux 8 camera arrived safely!

Now studying the instruction book as I’ve been exclusively Canon for ever.

Comms from Ffords were great and very responsive, so nice to get personalised response from the team rather than an automated Bot response.

Highly recommended and so nice to deal with a genuine small company!

Had my first transaction with Ffordes and I have to say they were brilliant. Helpful, knowledgeable, communicative and very speedy too. Exceeded my expectations and they will now be my first port of call.

I've bought and sold new and used photographic equipment form Ffordes for many years and I can confirm without any shadow of a doubt, that put simply, Ffordes is the best camera shop in the world and they proudly uphold their values and principles with every transaction and customer interaction.

Alister at Ffordes responded swiftly and efficiently to my urgent request for a Leica telescope twist up eyecup - not a 'common' part - posting one out the same day, and allowing me to continue to use my spotting scope for my occupation as a wildlife safari guide. Fantastic service.

This is my first port of call for cameras and lenses. The appropriate quote is "under promise and over deliver".

It's a simple matter of delivery of a high level of service and product, and in all four transactions I've had with Ffordes they've been perfect.

I recently had the pleasure of visiting Ffordes Photographic Ltd at Beauly, and I cannot praise this shop enough! From the moment I walked in, I was greeted by warm, friendly, and knowledgeable staff who went above and beyond to assist me.
The team at Ffordes is truly professional—whether you're a seasoned photographer or a beginner, they take the time to understand your needs and offer expert advice without any pressure. Their passion for photography shines through in every interaction, and their depth of knowledge on cameras, lenses, and accessories is outstanding.
If you're looking for a photographic retailer that combines expertise, integrity, and outstanding customer service, look no further than Ffordes Photographic. They’ve earned a lifelong customer in me—highly recommended!
Thank you, Ffordes, for your exceptional service! 👏📸

I've been a Ffordes customer for many years and their service has consistently been exceptional. Recently, they've truly outdone themselves. Last month, they went above and beyond to source equipment that other UK dealers couldn't provide.

On April 18th, I ordered a very difficult-to-find camera with a quoted 2-3 week delivery timeframe—which, frankly, I was skeptical about. To my surprise, it arrived today, right on schedule!

If you're in the market for photographic equipment, I can't recommend Ffordes highly enough. They're undoubtedly the premier photography supplier in the UK. Their ability to source rare items and deliver on their promises sets them apart from the competition.​​​​​​​​​​​​​​​​

Very fair price for a new Zeiss Sonnar 135mm f2.0 lens EF fit - and remarkably rapid dispatch. Thanks so much!