Ffordes Reviews 

Following on from dealing with them for commission sales, I bought a lens from Ffordes against trade in - they replied promptly to my enquiry; made a fair assessment of the items I wanted to trade in; and the lens arrived safely and was as described. They were prompt and helpful in setting up the transaction. I have dealt with Alister and the team at Ffordes before and will confidently do so in future.

Various items sent to Ffordes for commission sale. The service received has been faultless all round. Many thanks for such a trustworthy experience

I bought a new Canon RF 100mm macro and I had two lenses to be considered for trade or sale and arranged to call in to collect the lens on Friday 7th April as I was passing the shop anyway. Alister from Ffordes went out of his way to help me as neither of us had realised when I arranged to call that the shop was closed for Easter. Service above and beyond from Alister as I have my lens and he has the trade in. Delighted we sorted the transfer and I wouldn't hesitate to recommend Ffordes. The 100mm lens is superb btw.

So refreshing to deal with a company that really cares and goes that extra mile! Bought a Nikon Zfc body. Mint condition. Excellent price. Next day delivery. No hesitation in recommending👍

Great experience!!! Was a little worried about ordering from a store I haven’t heard of but emailed them
Alister was great! Fast replies and my item came delivered next day by 8am!!!

They are at the top of my list now for kit!

Brilliant service from Ffordes - great communication, speedy delivery, excellent value, brilliant product. One happy customer!

Great service, including a very prompt delivery of a lens purchased only the previous day (which I'm over the moon with), and also responding to emails in good fashion, very courteous and professional.
I will be using their service in future.

Excellent service and camera in great condition at a good price.

I have bought lots of items (cameras, lenses and all sorts of accessories) from Ffordes over many years. Of all the photographic equipment suppliers I've dealt with, Ffordes is far and away the best.
Not only is the service excellent from initial phone enquiry to the delivery of the goods bought, the equipment is always in a much better condition than one might expect. Ffordes are not generous with their condition gradings, so if an item is advertised as, say, Excellent + it's in much better condition than items I've bought from any other second-hand retailer.
Ffordes is definitely a firm which delivers the goods - in all respects. Long may it flourish!

First-time customer with Ffordes... it won't be the last, for sure!

Simply excellent on all counts: product, price, post & packing, punctuality of delivery... all wrapped up in delightful customer service from Steve. He was patient, informative, friendly and professional... made the whole experience a pleasure.

Thank you Steve and Ffordes!

This is crazy i am giving a review before i make the purchase .Your reviews alone have convinced me enough...I ll be back

I recently purchased a used Pentax 28-105mm D FA zoom lens from Ffords via their website. The staff were very helpful in supplying additional and high quality images of this lens enabling me to be confident of the quality and condition of the item being as described. On arrival I rated it as being in "mint" condition, better than the "excellent" rating as advertised. The whole purchase process was easy, with ready and prompt information and updates from the Ffordes staff.
Based on my experience I can highly recommend, and would happily use again.

I had a problem with my settings and contacted the shop by email had a great response and was told it would be better for a 121 in the shop. I went and had excellent help from John he was very helpful and patient. Such a great experience thank you again

After contacting for some advice regarding a secondhand lense, it was minutes not hours and i received a really pleasant and honest informative reply. It was this reply that made me make the decision to make a purchase. I'd read some reviews, read the company's ethos and was struck by their customer care. Well, my lense arrived within a day, extremely well packaged and although I've not been able to try it out yet, I'm fully confident that should something not be right that these guys will support me until it is put right. They treated me like a valued customer and i will not hesitate to use this shop again. Brilliant

Cannot recommend this company enough. From start to finish they made us feel we mattered. We sold some of my uncles old camera equipment, didn’t know anything about it. They priced it bad even sent back stuff that was more personal than valuable. Absolutely superb service A+

I have spent lots of money purchasing cameras, lens, etc, from one of the biggest suppliers of used photographic equipment and received quality products. But I have never ever had a Christmas Day in November before! Yet, that’s exactly what happened today, when I received the used camera, I purchased from Ffordes. The condition was better than described, and the communication answering my queries was absolutely superb. I cannot rate this independent company high enough, and highly recommend them as a rare hidden gem amongst used photographic equipment suppliers!

Very fast delivery. Item exactly as described. Very happy with it and the service from Ffordes. Would definately buy from them again.

I have just “discovered” Ffordes Photography while searching online for a specific camera body and they came up as one of many offering what I wanted, after comparing various offerings I chose the one they offered and made the purchase.
They sent the package via “Parcelforce” using their 24hour tracked service and took the time and trouble to contact me explaining that because of the current industrial dispute the package may be delayed, a very nice gesture and great service.
The package arrived on time and although the item was described as in “excellent condition” the description did not do the item justice as it was absolutely “mint” and exceptional value compared to those offered by others online, also included were extra items to get me started using the camera, a printed manual and a “user friendly book” to help me develop my skills with the product.
All in all a great company to deal with providing high quality products, great value and customer service prepared to go the extra mile for customers.

Absolutely awesome independent company. Equipment is accurately described, always of excellent quality, thoroughly checked and safely wrapped for delivery. Been using the team at Ffordes for many years and can’t rate them highly enough.
Kind regards
Graham Furlonger Photography, Canterbury. KENT.

First class service, and fully inspected goods.

Highly recommended, a company that cares about their business with high level of customer care.

Roland