Awesome Siekelbos braai wood.Super dry with hardly any moisture.Makes great long lasting coals for your braai.Excellent product and customer service.Will definitely purchase again.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was introduced to Fire Masters through a group on facebook, people were singing their praises for high quality hard wood. The website is clear and easy to use. After placing my 1st order I w... Toon meer
First rate product. Delivery affected by driver shortage so missed intended function. Swift after sales reaction to explain and remedy. Will reorder again when required.
Bedrijf heeft geantwoord
Learnt about Firemasters while in Kent, enjoying a lunch cooked over wood. Website easy to navigate, found the items I required. Nice that ordering 2 bags gives free P&P. Contacted them to let them kn... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Firemasters supplies the highest quality Namibian Hardwood in the UK. The ultimate fuel for cooking outdoors. Perfect for Grilling, Braais, BBQs and Pizza Ovens. Our premium firewood products include Kameeldoring and Sekelbos which are known for their high temperatures and long-burning coals. Includes FREE delivery
Contactgegevens
142 Whitstable Rd, ME13 8BT, Faversham, Verenigd Koninkrijk
- 07552080167
- howzit@firemasters.uk
- firemasters.uk
4,6
Uitstekend
185 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Firemasters
Hi Rudolf, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
This delivery of logs was made on time.
This delivery of logs was made on time.
All as expected.
15 juli 2022
Antwoord van Firemasters
Hi Simon, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Perfect logs for a summertime feast
Perfect logs for a summertime feast easy to light and keep a good burn going long enough for a decent amount of food.
12 juli 2022
Antwoord van Firemasters
Hi Mr White, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Super Brai product
Super products, Super helpful. Got to be the go to for top quality brai product
30 juni 2022
Antwoord van Firemasters
Hi JS, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
The guys at Firemasters is awesome
The guys at Firemasters is awesome, excellent product and customers service 10/10😎
15 juni 2022
Antwoord van Firemasters
Hi Pieter, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Service Masters👍🏼👍🏼👍🏼
Firemasters were very helpful with info and were very prompt in dispatch. Amazing service and kind and polite people 👍🏼. Would definitely recommend them.
15 juni 2022
Antwoord van Firemasters
Hi Waheed, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Antwoord van Firemasters
Hi Kyle, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Brilliant wood and fast delivery
Brilliant wood and fast delivery. Burns clean & hot. Perfect for my pizza oven. Highly recommended.
9 juni 2022
Antwoord van Firemasters
Hi Suzann, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Antwoord van Firemasters
Hi Christopher, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Antwoord van Firemasters
Hi Dennis, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Antwoord van Firemasters
Hi Ian, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Great service
Great service, first time buying wood apposed to charcoal with good results on the bbq.
12 april 2022
Antwoord van Firemasters
Hi Fred, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Great transaction from start to finish
Great transaction from start to finish. Delivery was prompt and the wood was decent size and quality. Had a good braai.
31 maart 2022
Antwoord van Firemasters
Hi Michael, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
I found the service delivery…
I found the service delivery outstanding, in fact I ordered over the festive season not expecting delivery until the new year but fortunately it arrived on the 31st, so we had a great New Year's eve braai and fire! The communications from checkout to delivery was excellent. The website was easy to navigate and informative. Last but certainly not least the quality of the product (Kameldorring) was first class and in fact the best I have used, the wood literally burned foe hours and I used far less than I thought which is great as I have spare for another braai/fire. Well done team Firemasters, keep up the good customer experience. I will be back!!
12 januari 2022
Antwoord van Firemasters
Hey Warwick, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
the products are awesome
the products are awesome, the wood burns for longer and have a lot more "heat" content in it. Loved it! delivery was good, and on time.
23 december 2021
Antwoord van Firemasters
Hi Pablo, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
The best wood for fire cooking and…
The best wood for fire cooking and great service and delivery.
17 december 2021
Antwoord van Firemasters
Hi Phil, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Website was easy to use and the order…
Website was easy to use and the order arrived quickly. Great braai wood!
7 december 2021
Antwoord van Firemasters
Hi Dirk, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Antwoord van Firemasters
Hi Gary, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Love cooking over Kameeldoring and…
Love cooking over Kameeldoring and great service as always.
16 november 2021
Antwoord van Firemasters
Hi Trevor, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Great product!
I love this company and product, i only order my braai wood from them now, heat last long and makes our meat taste so much better.Everytime i braai now it reminds me of being back home.Delivery time is also very good! Well done guys👍
16 november 2021
Antwoord van Firemasters
Hi Andreas, thank you for taking the time to leave this review - it is much appreciated. We are very glad that you are happy with our product and service and we look forward to serving you again in the future! Best regards from the Firemasters Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.