The price compared to other fireplace stores is fantastic Quality is 1st class Showrroom staff are very knowledgeable and professional Fitter that they recommended was great
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Lees wat reviewers zeggen
Good quality refurbished electric fire at a good price. Let down by UPS who said address was unknown so had to get it delivered to a drop off point, where I collected it, but only having a Porsche B... Toon meer
Great products and a customer service team to match. Very friendly and efficient. I had no issues with the company at all. My issue was with the delivery company who mishandled my packages result... Toon meer
Part identifying made easy with website pictures. Adams helios heating element had broken. Be aware manufacturer uses solder joints so clips need fitting to connect to after market part. Delivered we... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Fireplace Factory Outlet great prices on refurbished, new clearance & return fires & fireplaces – Save up to 70% on on Electric Fires & Fireplaces by Adam, Sureflame, Valor, Aurora & Dimplex. Free National Delivery (mainland only) on most of our listed fires & fireplaces. (some large fireplaces & media wall fires may be subject to a delivery charge) Best Prices everyday online at Fireplace Factory Outlet. NEW STOCK added daily. Our Huddersfield showroom, has additional stock not listed on our website at even lower prices - visit and take away a bargain including full Marble fireplaces.
Contactgegevens
Manchester Road, HD1 3JB, Huddersfield, Verenigd Koninkrijk
- 0330 113 8070
- sales@fireplacefactoryoutlet.com
- fireplacefactoryoutlet.com
4,8
Uitstekend
435 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good customer service
Prompt customer service: One of the packages arrived damaged and a refund was sorted without issues.
4 april 2025
Good communication and quick delivery
7 april 2025
Southwold fire and surround.
Southwold fire and surround.
No problems at all,very quick delivery.thank you
4 april 2025
Great companyGreat service
Great service, helpful and friendly. The instructions for install were missing but when I contacted them they were sent straight away via email
27 februari 2025
Outstanding customer service from Gaynor
Gaynor is so helpful. Nothing is too much trouble. I asked her a million questions and she gave me a million answers.
Her work ethic is outstanding. Helpful and friendly.
I will be back and I would highly recommend this business to anyone
1 maart 2025
Review zonder uitnodiging
Items arrived quickly
Items arrive quickly. Needed to return one and was sent return address, refunded me no problem.
29 januari 2025
Very cosy fire thankyou
28 januari 2025
Ordered replacement led strip for…
Ordered replacement led strip for fireplace. Very prompt delivery and fireplace now beautifully lit up again.
27 januari 2025
Not impressed so far
I am hoping the fire is up to expectations. Travelled to Huddersfield specifically to see some fires we had seen on line. The website stated Saturday 10am opening and someone eventually showed up 15 mins later. The fires we had wanted to view were not in the showroom and we ended up with a more expensive one. The guy in the showroom said we would get a call on Monday with a potential delivery date. It’s now Thursday and still no call. Not a good impression of this company so far.
1 februari 2025
Easy to order and dispatched quickly…
Easy to order and dispatched quickly but Evri took a good few days to deliver.
29 januari 2025
Product was ok
Product was ok, no problems and easy to fit and connect. Very disappointed with the delivery time but probably due to the courier being evri.
27 januari 2025
Purchase of replacement led strip .All correspondence with this company…
All correspondence with this company has been positive. I was delighted to find a replacement led strip and although out of stock company took my details via their site, contacted me as soon as back in stock and item was dispatched same day I confirmed my order. Very happy with product.
27 januari 2025
Part identifying made easy with website…
Part identifying made easy with website pictures.
Adams helios heating element had broken. Be aware manufacturer uses solder joints so clips need fitting to connect to after market part. Delivered well packaged and arrived quickly.
6 januari 2025
This is a beautiful fire place
This is a beautiful fire place. Everyone has commented on inly. And has made the perfect finishing touch to my new lounge. Was informed when to expect the delivery. Came on time and packaged well so removing it was made easy and not difficult to put together
30 december 2024
Replacement part for our fireplace…
Replacement part for our fireplace arrived quickly and was well packaged.
I was worried it’d be a cheap copy but it was a genuine OEM part. Would definitely use them again.
31 december 2024
Great company for assisting an older…
Great company for assisting an older person. Simon was great and very patient. Product knowledge was good as expected and also able to recognise customer ! rather poor description. Thanks
2 december 2024
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