I am very happy of their service. My car was repaired there (after damage made by another driver while parking on street) and it was insurance claim. They provide super quick service, literally afte... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie10 Festival Trade Park,, Wymans Lane, GL51 9FS Cheltenham, Gloucestershire, GB
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Lees wat reviewers zeggen
I had a great experience with Sam and really appreciated the excellent customer service provided. I needed help sorting a few things out, and Sam was patient, professional, and incredibly helpful thro... Toon meer
Bedrijf heeft geantwoord
You were honest and upfront all the time, despite my repairs being spread over several months which was entirely beyond your control. You came and collected my car when Enterprise let me down and kept... Toon meer
Bedrijf heeft geantwoord
Fix Auto Cheltenham recently repaired my Seat after another driver helped reshape the driver side front wing in a supermarket car park. The job they've done on it is great, as well as communication... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fix Auto UK - Fix Auto Cheltenham
Geschreven door het bedrijf
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
10 Festival Trade Park,, Wymans Lane, GL51 9FS, Cheltenham, Gloucestershire, Verenigd Koninkrijk
- 01242 895300
4,5
Uitstekend
111 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff were very engaging and the…
The staff were very engaging and the work was carried out quickly
19 januari 2023
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Hello Jason, thank you for your 5* review. I look forward to sharing this with the team they alway appreciate a pat on the back. Have a great day.
Very professional and friendly service
Car was collected day after the accident. Repaired within 3 weeks with a update every few days by phone calls and email. Very professional and friendly service.
6 december 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Hi Aaron,
Thank you for your kind words and for the 5 stars :-) I will have pleasure in letting the staff know of your review.
Wishing you and your family a Merry Christmas and Prosperous New Year.
Regards, Andrew
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Thank you David for your 5* review.
I am glad to hear you are happy with your recent experience with us at Fix Auto Cheltenham.
We greatly appreciate your time in leaving us such an amazing rating on your experience.
Thanks for trusting us with the repair of your vehicle.
Thanks again,
Andrew
very good service kept customer…
very good service kept customer informed throughout process
15 september 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Hi Christopher, Thank you taking the time to leave your valued review. It'll give me pleasure to be pass on your comment to the team behaving the scenes. Have a good day.
All the staff at Fix Auto were friendly…
All the staff at Fix Auto were friendly and helpful and they carried out the repair to a good standard. 4 stars instead of 5 because the initial estimate of 1 week grew to 3 and then shrank to 2 weeks during the course of them having the van.
11 augustus 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Hi Anna
Thank you for taking the time to review our services on Trustpilot.
We will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto Cheltenham
Really happy with the work done on my…
Really happy with the work done on my truck to sort it.
Could be more communicative on the status of the job at hand.
Other than this, happy all round.
22 juli 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Hi Will,
Thank you for your review and for your constructive feedback. I will take on board your comment being more communicative, please accept my apologies for falling short in this area.
I am pleased that the repair met with you satisfaction. The team in the workshop like hearing that their work is appreciated :)
On a positive note
On a positive note, the repair to my vehicle was done to a very high standard, the staff were great and communication throughout the process was excellent. I would undoubtedly recommend this company. I did however had some minor issues after collection, one of which is that after having the tracking done, my steering wheel is no longer aligned which is a small but annoying issue. I will have this small amendment made during the next vehicle service. That said, this is the only reason why I reluctantly did not give the maximum 5 stars.
16 juni 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Hello Peter. Thank you for you positive and constructive review. I do apologise for the steering wheel issue. It clearly slipped through our final checks. One of our customer service team has phoned you as well to explore how we can find the missing star for you! Once again thank you.
Superb service from Fix auto…
Superb service from Fix auto Cheltenham. Badly damaged Passenger side doors replaced and wheel arch made good. They have done a fabulous job the car is like new. No fuss, quick and daily texts and calls to update progess. Excellent, would recommend them highly.
5 maart 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Hi Jackie, Thank you for taking the time to post such a great review, it is very much appreciated. The guys on the workshop will be pleased to see their so highly appreciated. Thank you again.
The done a brilliant job on my car very…
The done a brilliant job on my car very happy with the service
27 januari 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Hi Blerim, thank you for your excellent review. The team will be delighted to hear they have gained another 5* review. Thank you for trusting us with the repair of your vehicle.
This firm was directed to me but was excellent!
This firm was directed to me by my insurance company and I have ben very pleased with them. The renewed vehicle looks splendid and I can relax in having a life-time guarantee. The company also sent me a record of the repairs they had to make for my records. It was a real help that they provided an excellent vehicle while they were repairing my car and kept in touch by phone and email.
I would not hesitate to contact them for bodywork repairs - excellent.
25 januari 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Thank you John for your 5* review.
I am glad to hear of your recent experience with us at Fix Auto Cheltenham. I love sharing the 5* reviews to the staff as well work as a team.
We greatly appreciate your time in leaving us such an amazing rating on your experience.
Thanks for trusting us with the repair of your vehicle.
Thanks again,
Andrew
Great customer service
This is the second time that I have used Fix Auto. They are always very friendly and courteous. Great customer service, and the body work repair looks perfect.
20 januari 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Thank you Kathy for your 5* review. I am glad to hear you are happy with your recent experience with us at Fix Auto Cheltenham. We greatly appreciate your time in leaving us such an amazing rating on your experience. Thanks for trusting us with the repair of your vehicle.
Despite the difficulty of trying to…
Despite the difficulty of trying to source body parts to repair my car because of Christmas/New Year intervening , the staff at Autofix at Cheltenham were unfailingly polite and friendly and very efficient and knowledgable. I was delighted to pick up my car on Wenesday as it looked as good as new !
Thank you Autofix ! Cathy
15 januari 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Thank you Cathy for your 5* review.
I am glad to hear you are happy with your recent experience with us at Fix Auto Cheltenham.
We greatly appreciate your time in leaving us such an amazing rating on your experience.
Thanks for trusting us with the repair of your vehicle.
Thankyou for the excellent help and…
Thankyou for the excellent help and service I received from Lee and James re my car.
3 januari 2022
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Hi Mags,
Happy New Year!
Thank you for your 5* review 😃
I am glad to hear you are happy with your recent experience with Fix Auto Cheltenham. I will pass your comments on to the team.
I greatly appreciate your time in leaving us such an amazing rating on your experience.
Regards,
Andrew
My car looks amazing
My car looks amazing. I had my car back in one week! Thank you 🙏
24 december 2021
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Thank you for your 5* review.
I am glad to hear you are happy with your recent experience with Fix Auto Cheltenham.
We greatly appreciate your time in leaving us such an amazing rating on your experience.
Merry Christmas and thank you.
Andrew
Insurance claim
After my accident I have not heard from my insurance company. But as soon as my car was sent to Fix Auto Cheltenham I have been kept up to date with the repairs and they sent out my courtesy car very promptly.
My car is now returned and is as good as new.
24 december 2021
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Thank you for your 5* review.
I am glad to hear you are happy with your recent experience with us in Cheltenham.
We greatly appreciate your time in leaving us such an amazing rating on your experience.
Thanks for trusting us with the repair of your vehicle.
Thanks again,
Andrew
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Thank you Armand for your 5 star review. I look forward to sharing this with the team. Have a good day.
Great service from Fix Auto
Great service from Fix Auto, they came to site and left a courtesy vehicle for us. When the work was done the van was returned. Making us aware of every step.
Thanks
9 november 2021
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Thank you for your 5 stars :) I look forward to sharing it with the guys in the workshop, they love to hear that their hard work is appreciated.
FIRST CLASS SERVICE
Excellent service from start to finish. Constant communication and updates on the status of my car. Collected from location. Curtesy car provided. My car assessed and repaired within a week. The repair is excellent and I would highly recommend to anybody. All the staff I dealt with were all professional and friendly and extremely courteous. HIGHLY RECOMMEND and I never ever do reviews. First Class
Mrs J Noonan
2 november 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Hello Mrs J Noonan.
Thank you for your excellent review of the service we provided you. Reviews like this give the team in the workshop pleasure to know that their work is appreciated. I look forward to sharing it with everyone here.
A big thank you to Fix Auto.
Fix Auto just delivered my car back to me after doing repairs sustained in a crash.What a job they have done, absolutely superb and they also valeted it!! Thank you for a great job and professional service from start to finish.
12 oktober 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Cheltenham
You are welcome Mrs Bacon. We appreciate feedback it ensures we are providing the right customer service and the staff in the workshop love being thanked for their hard work. So thank you for taking the time to give us your feedback.
Great service
Professional service from start to finish, thank you Lee for keeping me informed as to what was happening when you received my car. A very quick turn around and my car returned to me at home.
Thank you to all involved.
10 oktober 2021
Antwoord van Fix Auto UK - Fix Auto Cheltenham
Thanks Debbie for you feedback. I am pleased you were happy with the service. I look forward to showing your comments to the team.
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