Absolute 5-star service from start to finish! The team at Autofix are lovely, helpful, and so friendly. They did an outstanding job mending the damage on my car. The repair work is top-tier, and the f... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU Penzance, Cornwall, GB
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Lees wat reviewers zeggen
From beginning to end, Fix Auto in Penzance were absolutely brilliant! They kept me informed every step of the way and were kind, polite and very efficient. It's not often, these days, for a company... Toon meer
Bedrijf heeft geantwoord
Damage to you car is always a stressful time for all concerned so it was wonderful that my insurance company suggested Fix Auto in Crowlas and the whole process went so smoothly. Firstly taking my car... Toon meer
Bedrijf heeft geantwoord
Communication from Joel was exceptional from the day it was booked I until the day it was completed. He kept me informed of what was happening as the car needed to attend the main dealer. This was b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fix Auto UK - Fix Auto Penzance
Geschreven door het bedrijf
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
Unit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU, Penzance, Cornwall, Verenigd Koninkrijk
- 01736 741004
4,9
Uitstekend
420 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Disappointing
The company had my car for more than a week for what I perceived as a relatively minor repair. Plus I asked them to quote for a new wing mirror that wasn’t included in the job. They quoted me £800. However, when I asked my local garage for a quote they pointed out the mirror was modular and only two parts needed replacing, at a cost if £200.
5 november 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for your feedback. We appreciate you taking the time to share your experience and are sorry that the repair process felt longer than you expected.
In this case, the damage to your vehicle involved repairs to the complete side, which required a significant amount of work. The total repair time was 6 working days and, based on the labour hours involved, the work was completed more quickly and efficiently than the industry average. We understand, however, that being without your vehicle for this period is inconvenient and we regret any frustration this caused.
We also apologise for any confusion regarding the quotation for your wing mirror. Our quote was based on the cost of a complete mirror unit, as supplied by the vehicle manufacturer. Of the £800 quoted, £56.00 was for labour, with the remaining balance reflecting the manufacturer’s price for the part itself. We understand that alternative repair options may be available elsewhere and respect your decision to choose the solution that best suited you.
We genuinely appreciate your feedback as it helps us review and improve our service. Should you wish to discuss your repair further, please do not hesitate to contact us directly.
Kind regards,
Joel Cameron
Fix Auto Pz
Excellent service
Excellent service. Lovely staff. Work completed very quickly &the final result was amazing. Car looks as good as new. 🌟
19 november 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We're glad you enjoyed your experience! It's wonderful to hear that our staff provided excellent service and that you're amazed by the quick turnaround and final results.
Joel Cameron, Fix Auto Pz
Antwoord van Fix Auto UK - Fix Auto Penzance
We are so happy our work met your expectations. Thank you for your positive feedback; it means a lot to us.
Joel Cameron, Fix Auto Pz
Excellent
Good communication, car collected and delivered back to me. More importantly though repair was excellent. Would certainly recommend.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
IAN LEWIS,
We're so glad the communication and collection/delivery service were helpful, and that you were pleased with the repair. Thank you for your recommendation!
Fix Auto Pz
The service is second to none
The service is second to none. The whole process was a pleasure to be part of and the end result was absolutely amazing. A great experience and very polite customer service too! I will definitely be using them again if I need repairs on my car. Fantastic company.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Jon Pengelly,
We appreciate your positive feedback and are so glad the entire process was a pleasure for you. It's great to hear you were happy with our customer service and the result. Thank you!
Fix Auto Pz
Great service from lovely people
I'm sure there will be plenty of reviews here praising this team's efficiency, professionalism and superb service, because all those things are true. But I'd also like to pur on record my appreciation of their kindness, understanding and patience.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Kathy Brooke,
We appreciate you taking the time to share your kind words. We're happy to hear that our efficiency and service stood out, and we truly value your recognition of our team's kindness and patience.
Fix Auto Pz
Superb service!
Great communication from the initial phone call until completion of work.
My car was hit by another and the staff were very reassuring, put my mind at rest and kept me up to date with the work involved
The car looked fantastic when finished!
13 oktober 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
FIONA ,
We're so glad our team provided reassuring communication and kept you updated after your car was hit. It's wonderful to hear your car looked fantastic!
Joel Cameron, Fix Auto UK
Would recommend. Staff were helpful,polite and…
Staff were helpful,polite and informative, my car looked amazing when I picked it up,no sign of the damage from the crash.
I have used them before a long time ago and the results were amazing then,would definitely use them again.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Trudy Adams,
We appreciate your kind words! It's great to know our staff was helpful and that you were pleased with the repair to your car. We're delighted you would use us again.
Fix Auto Pz
Excellent service all the way through…
Excellent service all the way through thank you
17 oktober 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
GAVIN JAMES MARTIN,
We are so glad to hear you received excellent service throughout your experience with us. Thank you for your positive feedback!
Fix Auto Pz
Used Fix Auto Penzance for a repair.
Used Fix Auto Penzance for a repair.
Very professional, friendly and sorted it all out without any hassle.
Thank you very much.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
K Hatton,
We're happy to hear that your repair experience with us was professional and friendly. We appreciate you taking the time to share your positive feedback!
Fix Auto Pz
Excellent work on my Q3
Very professional company that completed an insurance repair on my Audi Q3. I found the staff very friendly and their work is excellent. You would not know it had be touched, first class in my book, would highly recommend.
8 oktober 2025
Antwoord van Fix Auto UK - Fix Auto Penzance
Jamie Pilcher,
We appreciate you taking the time to leave us such a fantastic review! We're happy to hear that you were pleased with our team's friendly service and the quality of the repair work. Thank you for the recommendation!
Fix Auto Pz
Only repaired what was listed in the photographs
Only repaired one wheel arch despite both arches being damaged following the accident, only reason given was that only one arch was shown in the photos.
I trusted them to make a professional repair of both the seen and unseen damage, why didn’t the workshop contact me or the insurance company to discuss? I’m now left wondering what else has been overlooked because it “wasn’t in the photographs” is there damage under or tucked away on my vehicle that has just been left?
I’ve had to contact my insurance company, make a complaint and rearrange what should have been done in the first place.
26 september 2025
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for taking the time to leave us a review.
We apologise that both wheel arch mouldings were not repaired under your claim. Unfortunately, the description given to us by your insurance company did not include the both arches. Nor did it mention that you had decided to glue the damage arch back on yourself.
Had we been given this additional detail we would have included this in the quote given to your insurance company for approval.
As discussed when you collected your vehicle, all you need to do is contact your insurance company, make them aware of the issue and they will re-instruct us so we can submit to their engineers.
We can assure you no other damage relating to what was reported to us has been missed and we offer a lifetime guarantee on all our work.
Sometimes working off images is not always the best method and that is why we asked all customers to bring their vehicle in for a physical inspection. We appreciate this is not always convenient.
We are currently waiting for an updated damage description from your insurance company and we will make this priority as soon as it has been received.
Great job done better than new
Great job done better than new, perfect workmanship.
Thoroughly recommend .
5 september 2025
Antwoord van Fix Auto UK - Fix Auto Penzance
Mark Teeder,
We're happy to hear that you're pleased with our work and the quality we provided! Thank you for your recommendation; we appreciate it.
Fix Auto Pz
Antwoord van Fix Auto UK - Fix Auto Penzance
Rachel ,
We're happy to hear that your repair was stress-free, and you were pleased with our team's work. Thank you for your feedback!
Fix Auto Pz
Antwoord van Fix Auto UK - Fix Auto Penzance
Warren Scott,
We're so happy to hear you found our service convenient and our team polite. Thank you for the positive feedback on our work!
Fix Auto Pz
Antwoord van Fix Auto UK - Fix Auto Penzance
Mr Joseph Mason,
We appreciate you taking the time to leave us a five-star review; we are so glad you were happy with our excellent service and work.
Fix Auto Pz
Very friendly.and professional and did…
Very friendly.and professional and did and excellent job on repairing my car. Would highly recommend
27 augustus 2025
Antwoord van Fix Auto UK - Fix Auto Penzance
Customer,
We're happy to hear that you had a positive experience with our team! We appreciate your recommendation and are glad we could repair your car to your satisfaction.
Fix Auto Pz
Fantastic work
Polite , helpful , professional.
The repair carried out was fantastic and our car was gleaming inside and out when we collected it. Thank you Fix Auto Penzance.
22 augustus 2025
Antwoord van Fix Auto UK - Fix Auto Penzance
L,
We're happy to hear that you found our team helpful and professional. It's great to know the repair was fantastic and your car was gleaming. Thank you for your positive feedback!
Fix Auto Pz
Really great service
Really great service
Couldnt have asked for more. Car looks great, staff were polite and helpful. We used the Penzance team and couldnt reccomend enough
14 augustus 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Claire Southern,
We appreciate your positive feedback! We're happy to hear that our Penzance team provided great service and that you are pleased with the result. Thank you!
Fix Auto Pz
Our car was damaged when we were away…
Our car was damaged when we were away from the car the other person accepted liability and we were instructed by solicitors to take our car to Fix Auto Penzance - they were excellent in every way and offered a reliable and speedy service I would definitely recommend them
6 augustus 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
elaine gilling,
We're happy to hear that your experience with us was excellent. We appreciate your recommendation and are glad we could offer a reliable and speedy service after your car was damaged. Thank you!
Fix Auto Pz
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