My car was damaged by a foreign tourist. My insurance company took twelve days short of a year to sort everything out and Fix Auto Penzance only took two days to carry out the repairs. The service rec... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU Penzance, Cornwall, GB
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Lees wat reviewers zeggen
Wheel repair I recently took a wheel in for repair at Fix Auto Penzance. They did a superb job and I’m delighted with the result, both in terms of quality and price. They were friendly and efficie... Toon meer
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Arranged through my insurance company. Fast efficient and excellent communication throughout the repair. Had extra work done in addition to the insurance job which was twice the price of other loc... Toon meer
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Communication from Joel was exceptional from the day it was booked I until the day it was completed. He kept me informed of what was happening as the car needed to attend the main dealer. This was b... Toon meer
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Bedrijfsgegevens
Over Fix Auto UK - Fix Auto Penzance
Geschreven door het bedrijf
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
Unit 1B Rospeath Industrial Estate, Rospeath Lane, TR20 8DU, Penzance, Cornwall, Verenigd Koninkrijk
- 01736 741004
4,9
Uitstekend
407 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A smooth experience
After I contacted my car insurers Fix Auto rang me promptly and collected the car within the hour. Hand over of the car was reassuringly efficient and the staff were very professional.
I was kept updated about progress of the repair and the car was delivered back.
The repair is impressive, and the car was valeted. It looks as good as new.
25 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for your kind words. We're delighted to hear you had such a positive experience. We appreciate your feedback and will share it with the team.
Repair was done quickly it was lovely…
Repair was done quickly it was lovely to have my van back and was looking good again I think th job was a good one 👍
13 december 2024
Antwoord van Fix Auto UK - Fix Auto Penzance
We're so glad to hear that you were happy with the repair and that your van is looking good again. We appreciate your positive feedback and are happy to hear you had a good experience.
Exceed service
Fix auto came to the rescue in repairing some body work damage. No fuss, friendly and helpful staff, and high quality workmanship. All done within a limited time frame. Couldn't recommend more highly!
13 december 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star review. We are thrilled to hear that you were happy with our service and the quality of our work. We appreciate your recommendation.
Fabulous repair
Fabulous repair. The art of their job is to be completely unseen, to make it look like it never happened. They've done just that. Thankyou
3 december 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We appreciate your kind words and are thrilled to hear you were happy with the repair. We strive to provide seamless and invisible solutions, and it sounds like we achieved that in your case.
I picked my car up yesterday after…
I picked my car up yesterday after having 2 new doors fitted after a smash. It was immaculate! Outside and inside had been valeted and it smelled like a new car. Thank you 😊
29 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We're thrilled to hear that you're happy with the repairs and the valet service. We strive to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations.
Great experience from start to finish
Great experience from start to finish, I dropped my van off looking like I had done a season of banger racing, it came back like new, communication was excellent, keeping me updated on progress. Would not hesitate in using them again. Thank you.
28 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We are delighted to hear about your positive experience. We appreciate your kind words about our service and communication. We strive to provide the best possible service to our customers and are glad we were able to meet your expectations.
Excellent service
Polite friendly service and have done a great job on repairing mine and husbands scrapes!
28 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for your kind words! We're so glad you were happy with the service and the repairs.
Had some work on two wheels completed
Had some work on two wheels completed, the guys were great and helpful. Once completed the wheels looked like new again, fantastic job thanks.
Bonus the car had been cleaned inside and out by Jordan which was a lovely touch and done really well.
First Class service
7 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star review. We're thrilled to hear you were happy with the work on your wheels and that you appreciated the extra touch of having your car cleaned. We strive to provide excellent service and are glad we met your expectations.
Great service and quality of work
Great service and quality of work, cleanliness on pick was brilliant, thanks all
7 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for your kind words! We're so glad you were happy with the service and quality of work.
Amazing
Someone hit my car and they repaired and made look like new. They are so kind and friendly and phoned with updates. They did a great job! And went the extra mile to stay open on a Saturday for me and also a valet. Thank you so much will definitely use again
23 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We are so pleased to hear about your positive experience. We strive to provide excellent customer service and are happy to hear that our team went above and beyond to help you. We appreciate your kind words and look forward to seeing you again soon.
Repaired my Toyota C-HR
Repaired my Toyota C-HR after someone drove into the back of it. Replaced the rear bumper, frame and repaired the door. From the outside you wouldn't know anything had happened, on the inside there's a couple of new spot welds which match the original Toyota ones.
I love my car and am very happy to have it back looking the way it was.
14 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We're so glad to hear that you're happy with the repairs to your Toyota C-HR. It's wonderful that we were able to restore your car to its original condition. We appreciate your feedback and are pleased to know that you're happy with the quality of our work.
Excellent and efficient service with…
Excellent and efficient service with very friendly staff (Jordan).
15 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We appreciate your kind words! We're thrilled to hear you had a positive experience and that our team was helpful.
Valet.
repairs were perfect and Jordan done an outstanding job bringing my vehicles paint work back to life highly recommend his services 👏.
9 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We're thrilled to hear about your positive experience with Jordan. It's wonderful to know he was able to bring your vehicle's paintwork back to life. We appreciate your kind words and recommendation.
A no hassle experience and fantastic…
A no hassle experience and fantastic work at Fix Auto. Prompt delivery and pick up of courtesy car. Jordan showed customer excellence when handing over my vehicle, real gent.
Look forward to using Fix Auto in the future
1 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star review. We're delighted to hear you were happy with our service and that our staff were helpful. We appreciate your feedback and will share it with our team!
Excellent Service from start to finish
Excellent Service from start to finish. The guys slotted me in within my tight schedule and the car was returned a day early, loan car was excellent, communication was spot on and the result was phenomenal. My car has had alloys repaired, wing mirrors resprayed and rear bumper resprayed. Odd deep scratches repaired hedge row scratches buffed out. All at a fraction of the cost of other competition in the area.
I don’t normally review services but Fix Auto Penzance have to be shouted about.
Special thanks to Joel who sorted everything and Jordan who is some kind of car paintwork wizard.
5 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for taking the time to share your positive experience. We are thrilled to hear that you were impressed with our service, communication, and the quality of the work performed on your vehicle. We are proud of our team and appreciate your kind words about Joel and Jordan. We strive to provide excellent customer service and are delighted that we exceeded your expectations.
Excellent service from start to finish
Excellent service from start to finish. Was kept informed of any work and delays. My car came back looking like new… polished and beautifully cleaned inside and out.
Thank you
30 oktober 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for your kind words and 5-star rating. We're delighted to hear that you were happy with the service and that your car came back looking its best. We appreciate your feedback.
Nice staff and after completing the…
Nice staff and after completing the work needed my car looked like new 👍
18 september 2024
Antwoord van Fix Auto UK - Fix Auto Penzance
We are thrilled to hear that you had a positive experience with our team. We appreciate your kind words about our staff and the quality of our work.
Disappointing Customer service.
The service from the guy who picked up and delivered my car back to me was excellent and also one if his colleagues whom I spoke to at the beginning regarding having the car picked up. However unfortunately all other communications were very poor, bad attitudes, offish and definitely felt that they were doing me a favour. The quality of the work seems good but took a little longer than they anticipated due to having a shortage of parts. Not sure if I needed there services in the future I would be interested in using them.
18 september 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Penzance
We appreciate you taking the time to share your experience. It's great to hear that you had a positive interaction with our team members who picked up and delivered your car. We strive to provide excellent customer service, and we're disappointed to hear that your other communications were not as positive. We will take your feedback seriously and use it to improve our communication processes. We understand that delays can be frustrating, and we apologise for the inconvenience caused by the parts shortage. Unfortunately, Kia, and other manufacturers do have a few supply issues at the moment. We value your business and hope you'll consider us again in the future.
Antwoord van Fix Auto UK - Fix Auto Penzance
We appreciate your kind words and are glad to hear that you found our service professional and helpful. We strive to provide excellent customer service and are pleased that you were satisfied with the courtesy car.
Antwoord van Fix Auto UK - Fix Auto Penzance
Thank you for leaving us a great review Sara.
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