Very pleased with the excellent accident repair perform by Fix Auto. My car, although driveable, was collected by a recovery truck and was checked for any non-accidental damage prior to collectio... Toon meer
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Lees wat reviewers zeggen
Due to the accident my car had to be repaired. Insurance company pointed Fix Auto as approved repair centre. Staff from Fix auto contacted me organised pick up the car and kept me informed on repair p... Toon meer
Bedrijf heeft geantwoord
Very efficient, professional and understanding people. Straight to the point and knowledgeable about everything related to the damage of parts. The delivery and collection people are absolutely amazi... Toon meer
Great service from start to finish very easy to deal and went above and beyond my car was in for repair due to hit and run but while in for repair my MOT was about to run out so they arranged for this... Toon meer
Bedrijfsgegevens
Over Fix Auto UK - Fix Auto Rochester
Geschreven door het bedrijf
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
Main Road, Chattenden, ME3 8LL, Rochester, Kent, Verenigd Koninkrijk
- 01634 253211
4,7
Uitstekend
503 reviews
Vraagt klanten om een review
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
1st class repair service
Fantastic job . Two lovely ladies picked my car up for repairs to take place. Good communication regarding repair status . Car was returned Immaculate . Five ⭐️ service .Highly recommended. Thankyou for your 1st class customer service .
18 maart 2025
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, from all the team @ Fix Auto Rochester.
Perfect from start to finish and lovely…
Perfect from start to finish and lovely people to talk too, car returned in amazing condition and cleaned
18 maart 2025
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Great service
Great service. Kept me updated with how my repairs were going.
Very happy with repairs.
Cheers
27 februari 2025
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
5 month old RS6
My car was collected and taken to the Rochester garage. I was contacted when it arrived there and how long a rough appraisal of the damage would take. As I’d only had the car for 5 months, they were very understanding with my concerns about the repairs. They even arranged for me to visit them and discuss the process and explained the standards they have to work to as an Audi approved repairer. I was given a contact number and told I could ring with any questions and for updates whenever I wanted. Four weeks later and time to collect. The repair was really great and as hard as I looked, could find anything that looked wrong. Panel gaps, colour matches and cleanliness of the vehicle were brilliant. Thanks.
Everyone I met was friendly and helpful, thanks guys.
28 februari 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Excellent service starting with the…
Excellent service starting with the pricing of the repairs and the polite and helpful staff on hand at the workshop.
The collection and return of my car was managed perfectly, the driver was extremely helpful and very efficient in her work.
The repairs were done to the usual high standard that I have come to expect from Fix Auto and I cannot thank the staff enough for their work.
4 maart 2025
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Great service
Great service, lovely people, fast, reliable and a perfect repair. What more could you ask for? Would definitely use again.
Thanks very much
6 februari 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
First Class Service
Excellent service. Received a call when the car arrived for repair followed by prompt delivery of courtesy car. When courtesy car was delivered I was given a full brief on its workings. I then received an email detailing what work was being carried out. This was an insurance claim and from the garage receiving the vehicle to being returned to me was 5 days. Very impressive service and very nice people. Holly very friendly and helpful
3 februari 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Thank you
Very helpful and really pleased with the repairs, would recommend.
31 januari 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Excellant sercice.
The whole process was made easy from collection, updates, repair and return. The job looks a good one and I am glad I am not paying for it.
Many thanks.
20 januari 2025
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Great experience
Can't fault, great experience, quick with collection, kept in contact throughout repair progress, car was returned sooner the orginaly thought considering it was over the christmas holidays, very professional from start to finish
20 januari 2025
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Great service from Fix Auto
Great service from Fix Auto. Frequent updates of my vehicles progression.
Brilliant estimate carried out by estimator which was planned and worked around me and my work.
Would highly recommend.
14 januari 2025
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Mr N Ringwood’s car
The work on my vehicle was done by top professional, the time the vehicle was in the body shop was very short under the time estimated, I was always kept up to date of progress by text or phone call, all round very good company highly recommended.
13 januari 2025
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Efficient and great customer service.
3 januari 2025
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Car Body Repair
The whole process was carried out in a professional manner, communications were regular and the overall end product was of a high standard.
16 december 2024
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
WORST SERVICE
WORST SERVICE ! LIARS! INSURANCE TOOK MY CAR TO THEM FOR BODY WORK ISSUES AND IT CAME BACK WITH A DAMAGED SCREEN AND THEY REFUSED TO ACCEPT RESPONSIBILITY FOR IT AND LEFT ME IN A LOSS ! I WOULDNT ADVICE USING THEM !
21 oktober 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Rochester
Could you please provide more information on your claims so we can investigate.
A different level of customer service
Staff couldn’t be more helpful. I turned up with a blown out tyre and I was helped from start to finished without an appointment - exceeding my expectations beyond measure.
19 november 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Requested a quote over three weeks ago…
Requested a quote over three weeks ago for winter ready service and 2 repairs on recommendation from the person who did the diagnostic. Gave details to the receptionist with my phone number. She she said she would work on it and contact me. Still waiting! Doesn't instill confidence in competence of FX Auto.
Have booked in for a quote elsewhere.
23 oktober 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Rochester
Could you please provide more details of who you spoke to and when, as we have no record of your name or reg no on any of our systems.
Kind regards
Fix Auto Rochester.
Couldn't have been happier
I recently had a crash in my car and my insurance company arranged for Fix Auto to get in touch. I was extremely impressed with the experience. The very next day, they dropped me off a fantastic hire car and took mine off for repairs. Throughout the whole process they kept me updated on the progress on the repair and it was done 5 days ahead of schedule. They called to let me know and the very next day dropped off my car and collected the hire car. The repair work was absolutely perfect and my car was delivered back to me in immaculate condition. The staff I came into contact with were also extremely friendly.
For any future work I need doing on my car I will definitely be using Fix Auto.
1 oktober 2024
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
Antwoord van Fix Auto UK - Fix Auto Rochester
Thank you for taking the time to do a review on Trustpilot. We're really pleased you had such a good experience, your comments are very welcome and will be passed onto all those involved. Thank you again, please stay safe, from all the team @ Fix Auto Rochester.
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