Fixmywatch Reviews 2.484

I would recommend “Fixmywatch “ to anyone looking for watch repair or service, I needed a new crown and service, they collected from and returned to my door well packaged and in a plush travel pouch, great comms throughout from Jodie, 5 STAR PLUS!!

Great service door to door and watch good as new

Disgusting company and don't trust them when you write a bad review they apply to trustpilot to have it taken down. They broke my watch and then asked for more money then quoted to fix it,was meant to be a simple battery change at £60 but they said I need a full service due to battery leaking and it would near to £200, when I said no they charged me £15 to send it back and held my watch hostage until I paid. Reported to trading standards and starting legal proceedings.

Just got watch back today from a well known nationwide watch company that's charged my £35 for a battery change with warranty. I have receipt and will be giving all info to trading standards.

Received an email to say delivery was expected today Friday 20th March, after waiting all day, we then received another email to say delivery was not expected until Monday 23rd March. Wasted day 😠

Always use this company to replace battery in watch they offer a fast and efficient service with excellent craftsmanship and customer service keeping me in the loop every step of the way

I had tried several jewellery to get my watch fixed , they said get rid of and buy new ..but I cherish this watch. An email to yourselves and it was collected and returned in w weeks very happy with the outcome plus a guarantee .. all I can say is thankyou a vert happy customer

Very good so far the watch looks very clean and works well .

The service was great. Pick up informed when it had arrived. When I was asked I paid and the watch was back with me in two days. Very easy.

Smooth process from beginning to end. Can't recommend highly enough my 50+ year old Tissot hadn't run in nearly 20 years, it's working like a dream now. Money well spent. Thanks a lot.
MH

First time I used this firm, I did send my wives watch to be repaired and was pleasantly surprised with the price compared with buying a new one also the communication was fantastic, they informed me about the progress at every step, collection and delivery was first class, I definately will be using them if my own watch need repairing, well done!!!

I was given a watch by my late Grandad before he sadly passed away in January. I made it my mission to wear it with pride. Sadly after taking it to a local shop who can replace batteries etc, they confirmed the watch had a battery inside which had leaked. Due to standing for a number of years it also had no pulse and was told it was beyond repair.
I was extremely saddened to hear this as it was very sentimental. So, I gave the internet a search and came across FixMyWatch.
I had explained to Jodie their customer service administrator the situation via email. She was very helpful in explaining and organising my repair. I have received the watch back today in complete working order, packaged perfectly, warrantied, and the quickest turnaround ever!
I highly recommend FixMyWatch! I was worried with it being so sentimental but I need not have worried. It’s evident it’s been handled with care. So if your watch is needing any attention, do not hesitate to get in touch with FixMyWatch. Thankyou all! From one happy customer!

Wouldn't hesitate to recommend!
I was given the amount payable up front for all repairs etc and this was payable on completion.
Rather worrying to send off your valued piece, but you are kept up to date throughout, so no need to worry.
Will definitely use Fix My Watch again!!!

The quality of the watch service is excellent. My watch has come back like new. I’ve had my Tag as a daily wearer for 10 years and it’s now like when I first got it. Also the customer service is incredible. I needed a quicker turn around as I’m going away tomorrow and my watch was turned around in 2 weeks instead of 3 to get it back to me on time. Special thank you to Leanne who has been so helpful.

Speedy and efficient service. Helpful customer service. Very happy

Everything is brillant,from when you order to when you get the watch back. Top class service

good service , kept informed ,

Excellent service, prompt delivery & great customer service- Thankyou!

Quick turnaround and regular communication.

I only had a battery change abd pressure testing but the watch was also polished which was a nice touch.

Would use again.

Excellent job thank you