I have an order just waiting for delivery checked bank account this morning to find they have taken an extra £16.09 from my account wish I had looked on here first as this seems to be an ongoing probl... Toon meer
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I navigated the website with ease and lived a lot of the products at reduced prices however, I do need to think about being a VIP customer. Method of payment credit cards only. What if potential buye... Toon meer
TOTAL SCAM! DO NOT TOUCH THEM! Notifications from them in 24 hours. Yes a generic reply then nothing. Support email does not reply. It bounced back yet again. Unusable product and nearly £6... Toon meer
Bedrijf heeft geantwoord
I formation about the product was very good and ordering was easy and aftershaves so far has been good only one day so awaiting on delivery of goods.
3,5
Gemiddeld
3K reviews
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ave an order just waiting for…
I have an order just waiting for delivery checked bank account this morning to find they have taken an extra £16.09 from my account wish I had looked on here first as this seems to be an ongoing problem I have emailed the company no reply as yet, I know I didn't sign up for anything else.
20 april 2026
Review zonder uitnodiging
I formation about the product was very…
I formation about the product was very good and ordering was easy and aftershaves so far has been good only one day so awaiting on delivery of goods.
18 april 2026
Bargain hunter's paradise - navigated the website with ease and…
I navigated the website with ease and lived a lot of the products at reduced prices however, I do need to think about being a VIP customer. Method of payment credit cards only. What if potential buyers dont have one?
18 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Item never delivered. Emails unanswered
I placed an order for some trainers on 8th April '26. Next day I received an email saying they're being repaired for shipping. Today is 16th April and I have not received the trainers. All of my emails remain unanswered. Avoid this company.
***** Update following the reply from the vendor.
I have aleady emailed your support line using the email address you provided in your reply. Still no reply. You have ny details, you need to follow up and reply. My comments stand.
*******
16 april 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
usual easy straight forward
usual easy straight forward in both ordering & finding what I was looking for
14 april 2026
Considering I made my order the day…
Considering I made my order the day before a bank holiday weekend, and it took 7 days to arrive was pretty good in my opinium
9 april 2026
Review zonder uitnodiging
Good service but.....
The service was very good, but the product wasn't!
13 april 2026
Review zonder uitnodiging
You took £13 .90 out of my bank extra…
You took £13 .90 out of my bank extra I am still waiting for a response why will be putting this on social media if I don't here back the reason
12 april 2026
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
First time buyer
It's the first time I have had any
connection to your company
but I found the site easy to use
and was satisfied with how smooth it all went.
1 april 2026
Subscription
Ordering on the site was easy, I am still waiting for my order as it has only been a couple of days.
I have only given 3 stars as a subscription was set up in my name which i did not agree to and more money has been taken from my bank account which I did not authorise. I am still waiting for customer service to get back to me.
3 april 2026
Good price and delivered precisely when…
Good price and delivered precisely when expected
29 januari 2026
I found my choice very easy
I found my choice very easy and this is my first experience with Flash
30 maart 2026
Quick response to a question i asked…
Quick response to a question i asked giving a clear explanation
28 maart 2026
Review zonder uitnodiging
Shocking company purchased 1 item they…
Shocking company purchased 1 item they kept taking money and never refunded me
15 juni 2025
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
Scam stay away from them
Scam stay away from them,
keep taking money from my account, no response to my request to unsubscription I requested last October, then November and December
also this February
I got refunded last month but they taking money from account this month again.
I feed up with them, will call in bank to block their payments
Stay away from them
23 maart 2026
Review zonder uitnodiging
Antwoord van Flash Discount
Hello,
We regret to hear that you are dissatisfied with your purchase. Please contact us at support@flash-discount.com and expect a response within 24 hours. If you haven't received a reply within this timeframe, please check your spam folder or search for support@flash-discount.com in your email. Additionally, verify that you have sent your inquiry to the correct email address. If you still haven't received a response, we encourage you to resend your message, as we are committed to addressing all customer concerns.
IMPORTANT: Please mention "TRUSTPILOT COMPLAINT" in the subject of your email so that we can assign your case to a senior customer support specialist.
Below is a list of the most common issues raised by our customers:
Dissatisfaction with the Product: If you are not satisfied with your purchase, you can return the product to us for a full refund within 30 days, in accordance with our Return and Refund Policy, detailed here: https://flash-discount.com/return-and-refund-policy/
Unexpected Charge on Your Card: This may occur if you opted for a 1-year warranty during your purchase. If you do not require this service or if it was added by mistake, we will process a refund as per our Warranty Conditions, which can be found here: https://flash-discount.com/warranty-conditions/
Recurring Charges on Bank Statement: This could be due to your enrollment in our VIP Club, which offers a 50% discount on all store items. If you wish to cancel your subscription or if the charge was made in error and you haven't made any purchases, please contact us for assistance and potential refund options.
Non-receipt of Product: If you have not received your product, please contact us immediately. We will promptly verify the status of your shipment and, if necessary, arrange for a re-shipment.
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