Fletchers Estate Agents Reviews 

74
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

I have been dealing with Fletchers for the past 15 years as they manage the letting of my property, they have been absolutely lovely and very professional and I would 100% recommend their office. I w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Today a Surrey Road, Blackburn Inspection NEVER HAPPENED. Got cancelled and took 25 minutes for someone to actually confirm the cancellation Disrespectful on people's time. There were easily 30 p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bailey has been extremely helpful in sorting out a few niggles in our flat. Her responses have always been prompt and she followed up each time a contractor fixed something to make sure that it was do... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am very happy with the services provided by Vanessa Barroso. She responds to issues raised by the tenant very quickly, and at the same time, communicates with me clearly and timely. While finding so... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Covering Chiswick, Hammersmith, Shepherds Bush and Brook Green, Fletchers is a leading independent Estate Agent with 20 years' experience. We are experts in residential sales, lettings and property management and are particularly renowned for our specialist knowledge of Chiswick's Bedford Park Conservation Area. At Fletchers we are passionate about the locality and are dedicated to giving the best advice to suit your situation so that you can make decisions with confidence. Our local knowledge, combined with a team who put in the hours to deliver the best results, means we offer a service that you will find hard to match.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

74 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(74)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Thank You for Your Excellent Service

I just wanted to take a moment to express my sincere gratitude for the warm and attentive support Fletchers Estates provided throughout my property search and move-in process. From start to finish, your team made everything seamless and stress-free—I truly appreciate your professionalism and care.

10 april 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Jianghua, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Excellent service

Having had to deal with quite a few issues in the rental property my family and I recently moved into, I was relying on Fletchers to get these rectified. Bridget was exceptional in not only getting the problems fixed, but also in keeping us continually notified of the actions she was taking and the status of jobs. Her cheerful disposition and empathic nature made a bad situation easier to handle, and her can-do attitude was instrumental in achieving a positive outcome. Along with the rest of her Property Management team, she is an asset to Fletchers.

3 april 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Roni, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Brilliant!

I have used Fletchers as my Letting Agents for many years and have been very happy with them. Han has always gone out of his way to help. Recently I went full service with them and Vanessa and the team have been fantastic. They are quick to respond and solve any issues.
Definitely worth 5 stars

4 april 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Valerie, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

I am impressed with the exceptional…

I am impressed with the exceptional service I have received from Vanessa as my property manager. From the very beginning, Vanessa has gone above and beyond to ensure that my experience has been seamless, professional, and stress-free.

I am incredibly grateful for her hard work, dedication, and the peace of mind she has provided me. I would highly recommend Vanessa to anyone in need of a reliable, skilled, and trustworthy property manager. She is truly a standout professional!

20 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Inga, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Every time we had something that needs a tweak, Fletchers are prompt to respond. Last time, George Tilby came to do some repairs and he was super helpful and very efficient. He explained us what needed to be done, which is the experience we had in previous rentals.

28 maart 2025
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Antwoord van Fletchers Estate Agents

Dear Mariana, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Great job from Fletchers Property…

Great job from Fletchers Property Management and a special thank you to Ted Turner, the Maintenance Specialist who dealt with the matter. Timely, clear and efficient. A big thank you!

31 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Jean, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

Beoordeeld met 5 van de 5 sterren

Working with Fletchers

I have been dealing with Fletchers for at least four years and have found their services to be very professional. Bridget, who looks after my property is excellent; she’s prompt, thorough and very pleasant to work with. Bridget is always on top of things and is excellent with follow ups. I am a happy customer!

26 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Aya, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Priyanka

Beoordeeld met 5 van de 5 sterren

Aleksandra

Aleksandra has been very helpful and efficient.

28 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Yolanda, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

Best Agent in London

I have been with Fletchers since 2011 and have been super happy with the my decision. They really take care of every need and ensure my tenants are well taken care of. I have absolute peace of mind that all regulations are followed and that the property is adequately maintained. I’ve had multiple property managers over the years and when they change it is seamless transition. However, been working with Bridget for a number of years and really hope she will continue to look after my property for more years to come.

28 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

Fantastic Property Managers

I dealt with several property management companies over the last 15 years and Fletchers are by far the best.
They're professional and their communications are great, I'd definitely recommend them.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Guy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

I have been dealing as a tenant with…

I have been dealing as a tenant with Fletchers Estate Agents for quite a while now and I really appreciate their genuine care and support, their quick responses to any issue and the follow up they do to make sure all is going so well. Their outstanding communication in terms of appointments, contractors, maintenance, or even communication with the landlord regarding any requirements.
Very friendly and professional agents.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Heba, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

Very well covered and comprehensive…

Very well covered and comprehensive support throughout our experience with renting with fletchers. Narmin showed us around several properties in one go and was really helpful!

27 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Issie, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

Bridget Kerin was lovely and genuine

I would like to leave this review for Bridget Kerin (Head of Property Management). She was lovely and helpful throughout my tenancy of 5 years. She is easy to talk to and just being herself, and you can sense the honesty in her. I liked that she equally cared for me as a tenant as much as the landlord, which is quite rare today. Wish you happiness and prosperity. Take care x

27 maart 2024
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Sam, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

great property management

Property Manager Bridget is not only professional and efficient she is friendly and strikes the right balance with both myself as the landlord and my tenants.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Sarah, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

Beoordeeld met 5 van de 5 sterren

Reliable service

I have rented my flat out, using Fletchers Property Management for over 10 years and always have been impressed with the staff I have dealt with. They are helpful and efficient and my current property manager Bridget Kerin is excellent.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Diane, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

I have used Fletchers for many years as…

I have used Fletchers for many years as letting agents but have only recently appointed them to manage my property. I am very happy with the result - the team has been friendly, helpful and efficient from the start. I am particularly grateful to, and impressed by, Bridget Kerin for her unstinting support and professionalism, which I am finding invaluable.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Jean, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

Great support from Fletchers

A long time ago, I chose to consider Buy-to-Let as an alternative to some other pension options. I have been lucky to be able to do this with the support of Fletchers and key employees for my portfolio such as VANESSA BARROSO, BRIDGET KERIN AND SHAKIRA ALEXANDER-WALCOTT.

They have been great and supportive when things dont go right, but definitely have my interests at heart. I pride myself as being a very good and reactive Landlord, fair to tenants, and they support me in this role.

26 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Richard, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

Excellent services

I have used Fletchers property management for 6 years and have been very satisfied with the level of reactiveness and professionalism. I especially would like to praise Bridget, their Head of Property management who is perfect in her role.

3 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Norbet, Thank you for your kind comments regarding Bridget and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

Fletchers Property Management

Led by Bridget, Fletchers' property management team are always friendly, professional and efficient so I recommmend their services to any landlord!

26 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

Beoordeeld met 5 van de 5 sterren

Happy Renters

This was the first time we've used Fletchers and from the beginning of the process they were helpful, friendly and on the ball. Our attentive agent Lily totally understood our needs and requirements for a rental property and found us the perfect place in no time, being transparent and communicative along the way. Just before we moved in our property manager Bailey gave us a welcome call with some useful information and helped get things sorted the first week with amazingly fast turnaround times. Would totally recommend.

8 maart 2025
Review zonder uitnodiging
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Antwoord van Fletchers Estate Agents

Dear Melissa, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Sarah

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