Great service from Aina from FNP. The moment i left something in the cart to browse further, she drop a message of assistance and offered further discounts. Top notch service and a world of assurance.... Toon meer
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Lees wat reviewers zeggen
Aina is very good customer services online, in responding the WhatsApp chat online. She is very helpful in helping the customer problem during my submission for the purchased items. She gave a qu... Toon meer
When ordering, i checked with the CS if the message can be written in thai and she said yes. But when the gift was delivered, the message card was empty. Upon checking with the CS, she informed that... Toon meer
The response was fast and efficient。 Ordering process was clear and had special discount。 This is my second times ordering and will consider again if needed。
Bedrijfsgegevens
Geschreven door het bedrijf
FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!
Contactgegevens
444 Tagore Industrial Avenue, 787817, Singapore, Singapore
- 66531219
- support@fnp.sg
- fnp.sg
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I was amazed that they could do a same…
I was amazed that they could do a same day order and delivery. This is a very great service! You can plan a last minute party and all provided by them! Prices are affordable too!
This is my 5th time I order from FNP
This is my 5th time I order from FNP. They nvr fail me. gd job time n time again
Thanks Aina
Thanks Aina , appreciate your great help and the special deal.
Wonderful service yeah…😀
Thank You Aina
I would like to thank Aina for her excellent help and support throughout my order process. She was very patient, responsive and really went the extra mile in assisting me with my orders. She answered my questions promptly and made everything smooth and stress-free.
Her kindness and great service truly made my shopping experience much more pleasant. Thank you so much, Aina, for your help and dedication
Flowers with Gift
I tried to place an order at night and had a query on one of the products.
To my surprise, Aina, a person, not an bot, actually responded to the query (at night), assisted with the order and extended the “Deal of the Day”.
The delivery was made timely the next day. Overall, pleased with the service and gift & flowers.
Superb service
Aina was very attentive & helpful. She listened to my requests & gave me the good options. Everything was done very fast & efficiently.
Aina is very helpful
Aina is very helpful! She ensure that my order is correct before I made the payment.
FNP Online
My thanks to Aina for her assistance in sorting out the online order. Calm and knowledgeable. FNP will be my choice of florist, going forward... 👍
Aina consistently delivers a seamless…
Aina consistently delivers a seamless and exceptionally smooth experience. She was highly attentivr and always ensures that my needs are well taken care of. Her prompt response and reliabilty did not dissappoint me.
Quality of the gifts consistently meeting high standards thus far.
Working with Aina has been a pleasure.
Himanshu cannot be trusted
Himanshu cannot be trusted. Sent me an email on Mother's day 2026 and apologise that my mum received the flowers from fnp but didnt received any card which was a message i have prepared during my order process. Himanshu said he will send the card the next day which was Monday. My mother received nothing. Today is Wednesday already. Still nothing from this company. I have everything on email and I will share it with the public. 28 cm of carnations are not worth S$220. Written several emails to Himanshu and no one replied ever since. There are many florists in Singapore. Pls DO NOT use fnp.
Had a really pleasant experience with…
Had a really pleasant experience with this flower shop. While I was still pondering over my flower selection, the team actually reached out via text to check if I needed any assistance. It honestly felt like real-time monitoring — slightly unexpected at first 😅 — but I must say it really helped me get my order sorted smoothly. They even extended a discount, which was a nice touch.
Special commendation to Aina for being prompt, helpful, and attentive throughout the process. Great customer service makes all the difference, and she definitely made the experience a positive one. Thank you!
Terrible delivery experience and…
Terrible delivery experience and appalling customer service. I ordered Mother's Day cupcakes and two bouquets for morning delivery. At 11:02 AM, I received a confirmation email, but nothing was at my door. I reached out via email and WhatsApp but was completely ignored.
Hours later, I finally got through on their chat and was told my order was delivered to the wrong address. Unbelievably, the staff asked me to go find the parcel myself. They actually expected me to consume perishable cupcakes that had been sitting at an unknown location in the hot weather for over four hours.
To make matters worse, they refused to arrange a same-day replacement to fix their own mistake, even though both products still showed as available for same-day delivery on their website. Instead, they rescheduled it for the next day, meaning the Mother's Day gifts arrived the day *after* Mother's Day, completely defeating the purpose.
Zero accountability and terrible after-sales service. I strongly advise against trusting them for special occasions.
Impressive
Got a call from Aina even before I ended my transaction. I was very impressed with her reminding me of the double order in my order box. She even gave me a discount code due to Mother’s Day promotion. Truly impressed and appreciative with her service. Will definitely order again with FNP.
Aina has been very helpful and…
Aina has been very helpful and attentive to my inquiries. With step by step assistance to ensure I have done correctly with my order. I am very pleased with her excellent service!
Thank you Aina
Aina from FNP was most helpful in assisting me with my 3 orders for Mother's Day. She was patient and provided prompt and excellent service.
Just a very nice online shopping experience that makes my day :)
Very helpful of Aina who served me with…
Very helpful of Aina who served me with patient and willing to go all out to see if further discount is available. Thank you. Hassle free order
I'd like to express my sincere…
I'd like to express my sincere appreciation to Aina for her outstanding service while assisting with my cake order for my twins' birthday. Despite several unsuccessful payment attempts on my end, Aina remained patient, responsive and incredibly helpful throughout the entire process. She went the extra mile to guide me step by step and ensured that everything was eventually sorted out smoothly.On top of that, she kindly extended a discount to me even though the issue was on my side, which I truly appreciate. Her professionalism and willingness to help made what could have been a stressful situation much easier. Truly grateful for her support and dedication -she made a big difference to this special occasion for my family.
Thank you Aina.
I’ve been coming back to FNP for many…
I’ve been coming back to FNP for many of my last minute anniversary gifts. Thank you so much for the very responsive customer service team and amazing products they keep delivering to us
Smooth and Effortless
Aina attended to me and made the process of sending funeral condolence flowers very smooth. I simply sent her details of the funeral and my message and she did the rest. Thank you, Aina!
Thanks Aina
Thanks Aina, greatly appreciate your prompt support.
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