FNP Reviews 

172
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great service from Aina from FNP. The moment i left something in the cart to browse further, she drop a message of assistance and offered further discounts. Top notch service and a world of assurance.... Toon meer

Beoordeeld met 5 van de 5 sterren

Aina is very good customer services online, in responding the WhatsApp chat online. She is very helpful in helping the customer problem during my submission for the purchased items. She gave a qu... Toon meer

Beoordeeld met 1 van de 5 sterren

When ordering, i checked with the CS if the message can be written in thai and she said yes. But when the gift was delivered, the message card was empty. Upon checking with the CS, she informed that... Toon meer

Beoordeeld met 5 van de 5 sterren

The response was fast and efficient。 Ordering process was clear and had special discount。 This is my second times ordering and will consider again if needed。

Bedrijfsgegevens

Geschreven door het bedrijf

FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

172 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(172)

155 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thank You Aina

I would like to thank Aina for her excellent help and support throughout my order process. She was very patient, responsive and really went the extra mile in assisting me with my orders. She answered my questions promptly and made everything smooth and stress-free.

Her kindness and great service truly made my shopping experience much more pleasant. Thank you so much, Aina, for your help and dedication

20 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Flowers with Gift

I tried to place an order at night and had a query on one of the products.
To my surprise, Aina, a person, not an bot, actually responded to the query (at night), assisted with the order and extended the “Deal of the Day”.
The delivery was made timely the next day. Overall, pleased with the service and gift & flowers.

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb service

Aina was very attentive & helpful. She listened to my requests & gave me the good options. Everything was done very fast & efficiently.

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

FNP Online

My thanks to Aina for her assistance in sorting out the online order. Calm and knowledgeable. FNP will be my choice of florist, going forward... 👍

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aina consistently delivers a seamless…

Aina consistently delivers a seamless and exceptionally smooth experience. She was highly attentivr and always ensures that my needs are well taken care of. Her prompt response and reliabilty did not dissappoint me.

Quality of the gifts consistently meeting high standards thus far.

Working with Aina has been a pleasure.

13 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Himanshu cannot be trusted

Himanshu cannot be trusted. Sent me an email on Mother's day 2026 and apologise that my mum received the flowers from fnp but didnt received any card which was a message i have prepared during my order process. Himanshu said he will send the card the next day which was Monday. My mother received nothing. Today is Wednesday already. Still nothing from this company. I have everything on email and I will share it with the public. 28 cm of carnations are not worth S$220. Written several emails to Himanshu and no one replied ever since. There are many florists in Singapore. Pls DO NOT use fnp.

10 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had a really pleasant experience with…

Had a really pleasant experience with this flower shop. While I was still pondering over my flower selection, the team actually reached out via text to check if I needed any assistance. It honestly felt like real-time monitoring — slightly unexpected at first 😅 — but I must say it really helped me get my order sorted smoothly. They even extended a discount, which was a nice touch.

Special commendation to Aina for being prompt, helpful, and attentive throughout the process. Great customer service makes all the difference, and she definitely made the experience a positive one. Thank you!

10 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible delivery experience and…


Terrible delivery experience and appalling customer service. I ordered Mother's Day cupcakes and two bouquets for morning delivery. At 11:02 AM, I received a confirmation email, but nothing was at my door. I reached out via email and WhatsApp but was completely ignored.
Hours later, I finally got through on their chat and was told my order was delivered to the wrong address. Unbelievably, the staff asked me to go find the parcel myself. They actually expected me to consume perishable cupcakes that had been sitting at an unknown location in the hot weather for over four hours.
To make matters worse, they refused to arrange a same-day replacement to fix their own mistake, even though both products still showed as available for same-day delivery on their website. Instead, they rescheduled it for the next day, meaning the Mother's Day gifts arrived the day *after* Mother's Day, completely defeating the purpose.
Zero accountability and terrible after-sales service. I strongly advise against trusting them for special occasions.

10 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Impressive

Got a call from Aina even before I ended my transaction. I was very impressed with her reminding me of the double order in my order box. She even gave me a discount code due to Mother’s Day promotion. Truly impressed and appreciative with her service. Will definitely order again with FNP.

7 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aina has been very helpful and…

Aina has been very helpful and attentive to my inquiries. With step by step assistance to ensure I have done correctly with my order. I am very pleased with her excellent service!

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Aina

Aina from FNP was most helpful in assisting me with my 3 orders for Mother's Day. She was patient and provided prompt and excellent service.
Just a very nice online shopping experience that makes my day :)

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I'd like to express my sincere…

I'd like to express my sincere appreciation to Aina for her outstanding service while assisting with my cake order for my twins' birthday. Despite several unsuccessful payment attempts on my end, Aina remained patient, responsive and incredibly helpful throughout the entire process. She went the extra mile to guide me step by step and ensured that everything was eventually sorted out smoothly.On top of that, she kindly extended a discount to me even though the issue was on my side, which I truly appreciate. Her professionalism and willingness to help made what could have been a stressful situation much easier. Truly grateful for her support and dedication -she made a big difference to this special occasion for my family.
Thank you Aina.

25 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Smooth and Effortless

Aina attended to me and made the process of sending funeral condolence flowers very smooth. I simply sent her details of the funeral and my message and she did the rest. Thank you, Aina!

25 april 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer