Great service from Aina from FNP. The moment i left something in the cart to browse further, she drop a message of assistance and offered further discounts. Top notch service and a world of assurance.... Toon meer
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Lees wat reviewers zeggen
Aina is very good customer services online, in responding the WhatsApp chat online. She is very helpful in helping the customer problem during my submission for the purchased items. She gave a qu... Toon meer
When ordering, i checked with the CS if the message can be written in thai and she said yes. But when the gift was delivered, the message card was empty. Upon checking with the CS, she informed that... Toon meer
The response was fast and efficient。 Ordering process was clear and had special discount。 This is my second times ordering and will consider again if needed。
Bedrijfsgegevens
Geschreven door het bedrijf
FNP.SG: Touching Hearts with Every Gift Welcome to FNP.SG, Singapore’s premier gifting platform dedicated to making every occasion special. We offer a diverse selection of gifts, including stunning flowers, delicious cakes, vibrant plants, and heartfelt sympathy arrangements. Whether you’re sending a cheerful get-well-soon gift, celebrating a new arrival with our thoughtfully curated hampers, or choosing the perfect corporate gift, we have everything you need to express your sentiments. Our island-wide delivery service operates from early morning to midnight, allowing you to send love and joy at your convenience. We celebrate all local and international occasions, ensuring that no matter where you are, you can connect with your loved ones through the art of gifting. At FNP.SG, we understand that every gift carries emotions, and we strive to make each moment memorable. Our commitment to quality and customer satisfaction ensures that your gifts arrive beautifully presented and on time. Join us in spreading happiness and creating cherished memories. With FNP.SG, you can truly touch hearts with every gift. Celebrate life’s special moments with us today!
Contactgegevens
444 Tagore Industrial Avenue, 787817, Singapore, Singapore
- 66531219
- support@fnp.sg
- fnp.sg
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Aina was great and supported me with my order
Aina was great and supported me with placing my order. Made the ordering experience seamless
Fast and efficient
Aina is very helpful and proceed my order with fast and efficient way.. thank u
Best gift experience
The experience was seamless and efficient! I can get all I want and everything is clear. Aina helped alot with the constant checking in, which I truly appreciate! Will definitely buy more gifts through FNP!
Good experience
Aina went out of her way to ensure that I got the best deal out of my purchase. She even dropped me a call and guided me over each step and ensured that I didn't miss out:)
5 Stars: Exceptional customer service by Aina!
Aina provided brilliant support after I encountered a couple of website issues while ordering with Honest and fast answers, Proactive help, Brilliant problem-solving, and Clear step-by-step instructions.
Thanks to her efficiency, my payment went through smoothly. I highly recommend Ferns N Petals Singapore for their excellent, stress-free customer care!
Great service
Great service. They text almost immediately, gave voucher code. The one that helped me was Aina. Very helpful and efficient. Highly Recommend.
Good service!!!…
I was surprised to receive a WhatsApp message from AINA asking if I would. need her assistance to complete my order. Told her about wanting to send my own personal message as those on your website were not appropriate. She obliged and I completed my order very happy and satisfied👍. Excellent service
Aina provides fast and good service
Aina provides fast and good service. Thank you
Sister,birthday 9/6/2026
This is my second time ordering from FNP I am so delighted with the helpfulness of the staff name Ms Aina..I had problem earlier with my order but Aina helped me all the way thru the app and payment.Thus making the delivery smooth and on time.Ms Aina deserves reward and compliment.Thank-you FNP.To many more order in future.🎉👏Faz signing off
Just ordered flowers and they messaged…
Just ordered flowers and they messaged me straight away to offer more discount before I hit payment. How good is that. One of the customer service name Aina is so good to msg me back and forth with my questions. Aina was very pleasant to communicate with. Thanks team 😍
Aina gave me a good discount.
Aina gave me a good discount.. She was really proactive in reaching out timely to help me with a discount that I didn't see coming. Was really pleased with her service.. Had a great customer experience!
Very impressed with Aina
Very impressed with Aina, her customer service is excellent. Although this order was done early in the morning at 7 plus am. She still serve and helped me with the discount I requested patiently and politely. Thank you so much for your help Aina.
Very impressed with Aina and the…
Very impressed with Aina and the customer service. Ordered today at 4pm, delivered before 8pm. Though there were issues (wrong address and wrong gift attached) but they managed to rectify and still tried their best to get it delivered today. Wonder if they worked 24/7? Really impressed with how his company.
P.s. not too sure if this was due to super last minute, the flower arrangement doesn’t look like the picture.
Thank you, Aina!
While I was deliberating on the selection of the most suitable bouquet in my cart, I had the pleasure of receiving assistance from Aina. She addressed my inquiries with remarkable patience and ensured that the order placement process was both smooth and successful. I am truly impressed by her promptness and the high standard of customer service she provided. Thank you, Aina!
Service - Always there on line ....
I had a last minute order that i needed to make and this was my first time with FNP. While i was searching ... Aina just popped out of no where in the wats app chat and started connecting to make my life easier. She helped with the order in a breeze and gave me the updated deal so that i wont miss out on it. Thank you Aina-FNP on my list for all future orders.
Smooth ordering process by Aina
Was in a midst of placing my order, and custome service officer Aina made an attempt to call me and offered me further discount as im a returning customer. And assisted with the ordering processing very smoothly. Thank you so much Aina for making the extra mile and made my order a smooth process. 😊
Great and efficient customer service…
Great and efficient customer service lady name Aina. Very helpful on my back to back purchases. Thanks for the smooth transactions.
Aina was very helpful and efficient in…
Aina was very helpful and efficient in ensuring the order was submitted correctly. Thanks a lot for the 5/5 service.
Shout out to Aina
Ordered a flower stand for a funeral today and was contacted by Aina, whom I thought was a Bot initially haha. Aina gave me some instructions to help complete my order and gave me additional discount. She was patient and helpful through out. Thanks Aina.
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